Email RSVPs

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  • October 20, 2016 at 2:36 am #1179731
    Michael Burke
    Participant

    This reply is private.

    October 20, 2016 at 11:15 pm #1180392
    Geoff B.
    Member

    This reply is private.

    October 22, 2016 at 9:15 am #1181260
    Michael Burke
    Participant

    Hi Geoff,

    The conflict is with the Ninja Forms plugin. Unfortunately, this plug in is critical to my client, they have 6 different active forms on their website.

    :-/

    October 24, 2016 at 10:20 pm #1182295
    Geoff B.
    Member

    Good evening Michael,

    Thank you for running those tests

    Dang! That’s not cool at all.

    Everybody loves Ninja Forms. If you don’t mind could you please send me a copy of your the version you are using in a .zip file link (via Dropbox or Google Drive) so that I can run it past dev and open a proper bug ticket for this?

    That is the very least we could do!

    Best regards,

    Geoff B.

    October 28, 2016 at 9:40 am #1184517
    Geoff
    Member

    Hi Ingo,

    We just wanted to let you know that a fix for the Jupiter theme conflict was released in the latest versions Event Tickets and Event Tickets (4.3.1.1). Please update when you have the chance and definitely let us know if you continue to see the issue.

    Thanks for reporting this and for your patience while we worked on it!

    Geoff

    October 28, 2016 at 12:49 pm #1184655
    Michael Burke
    Participant

    Hi guys,

    I have updated Events Tickets to version 4.3.1.1

    Which issue are you referring to that has been resolved? The conflict with Ninja Forms has not been resolved (the attendees are still not showing in the admin side)

    Thanks.

    October 31, 2016 at 9:49 am #1185315
    Geoff B.
    Member

    Hey Mike,

    Sorry for the confusion.

    The issue that has been resolved is the generic bug we had with themes such as the Jupiter theme. We did not solve the Ninja Forms related issue yet.

    My previous invitation still stands. If you don’t mind could you please send me a copy of your the version you are using in a .zip file link (via Dropbox or Google Drive) so that I can run it past dev and open a proper bug ticket for this?

    Best regards,

    Geoff B.

    October 31, 2016 at 10:33 am #1185343
    Michael Burke
    Participant

    Hey Geoff,

    I did this for you a while back – perhaps you missed it.

    Check out https://theeventscalendar.com/support/forums/topic/email-rsvps/#dl_post-1175291

    Let me know if you need anything else!

    Mike

    October 31, 2016 at 10:43 pm #1185636
    Geoff B.
    Member

    Hi Mike,

    Actually I am talking about Ninja Forms, not Jupiter.
    Sorry for not being clearer 🙂

    Best regards,

    Geoff B.

    November 2, 2016 at 3:14 pm #1186630
    Michael Burke
    Participant

    Hey Geoff,

    I’m sorry – I guess I’m being a bit dense here. You want me to package up the NinjaForms plug-in and send it to you? Like the .zip file I would have downloaded off their site? Or should I grab the plug-in folder off FTP and zip that up?

    November 2, 2016 at 10:49 pm #1186845
    Geoff B.
    Member

    Good evening Mike,

    Yes, a .zip file containing the exact same version of NinjaForms you are using is what I would need.

    Grabbing the plugin folder off FTP is actually the best way to do that.
    With that in hand, we can truly start digging deep in the cause of the conflict.

    Thank you so much for sticking with us on this one.

    Best regards,

    Geoff B.

    November 3, 2016 at 12:40 pm #1187254
    Michael Burke
    Participant

    This reply is private.

    November 4, 2016 at 5:40 pm #1188037
    Geoff B.
    Member

    This reply is private.

    November 5, 2016 at 2:02 am #1188092
    Michael Burke
    Participant

    This reply is private.

    November 7, 2016 at 3:24 pm #1188845
    Geoff B.
    Member

    Good evening Mike,

    I asked for a second pair of eyes from one of our senior Support members.

    The good news is that he was able to reproduce the issue and to craft a snippet to fix this.
    You might want to relay the information to the Ninja Forms team.

    Simply paste the following code (minus the opening PHP tag) in your theme’s functions.php https://git.io/vX0oX

    Let me know how that goes.

    Best regards,
    Geoff B.

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