Help Desk

Community Tickets

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    • Comments
    • Updated
    • Solved Closed
      Managing Organizers

      Posted by: parkinsonsnetwork
      Most Recent by: parkinsonsnetwork on 2018/01/20 at 7:48am

      We would like to have a full Administrator add an Event Contributor User to the site and then add Organizers that are tied to that user so that user can edit the associated organizer. However, we don’t want the Event Contributor User to have the rights …

    • 1
    • Yesterday
    • Solved Closed
      Manage RSVP from frontend (simple user)

      Posted by: albs
      Most Recent by: Jennifer on 2018/01/11 at 9:22pm

      Hello there, I’m a happy customer of The Event Calendars Pro and Community Events. I cannot seem to disable the administration bar for users (cause i’d like to give them the only option to edit events by frontend) and It seems that simple users ca…

    • 4
    • 1/11/18
    • Solved Closed
      Google Calendar events

      Posted by: Roger Bayramian
      Most Recent by: Cliff on 2018/01/11 at 8:13pm in: Event Aggregator

      I use google calendar and most of the events are syncing over. One of the events does not seek and I can’t figure out why. For example, I have an event on Sunday that recurs every two weeks, but is not importing. All my other recurring events show up.

    • 2
    • 1/11/18
    • Solved Closed
      Increasing of 404 Error pages

      Posted by: Christoph Morre
      Most Recent by: Crisoforo on 2018/01/10 at 4:41pm

      Hello, in the Google Search Console I get the information of increasing 404 Error pages like http://stieglerhaus.at/veranstaltungen/page/223/ How can I solve the problem. Thank you very much in advance Christoph

    • 2
    • 1/10/18
    • Solved Closed
      Urgent Community tickets plugin

      Posted by: sami bekas
      Most Recent by: Jaime on 2018/01/10 at 2:35pm

      Hello, i just purchased 3 plugins, event ticket plus, community events & community tickets. They’re all working well but as soon as i activate the community tickets’ extension my menu located in my header goes crazy. As you can see on the imag…

    • 13
    • 1/10/18
    • Solved Closed
      Bank information of the event planner

      Posted by: sami bekas
      Most Recent by: Victor on 2018/01/04 at 10:04am

      Hello, I bought 3 plugins (community events, community tickets and event ticket plus) but i find something is missing. The event planner canno’t specify his bank information in order for us to split payments. How can I fixe this issue. Best,

    • 2
    • 1/4/18
    • Solved Closed
      Update: RSVI problem

      Posted by: albs
      Most Recent by: Jennifer on 2018/01/02 at 2:58pm

      Hello there, I’m a happy customer of The Event Calendars Pro and Community Events. I cannot seem to disable the administration bar for users (cause i’d like to give them the only option to edit events by frontend) and It seems that simple users cannot vie…

    • 2
    • 1/2/18
    • Solved Closed
      The community tickets and RSVP

      Posted by: Shah
      Most Recent by: Jennifer on 2017/12/28 at 5:10pm

      Dear all at the Events community tickets and the Event calendar Calendar: I am saddened to report that my questions are not being answered. I had posted the error messages when I tried to upload the latest update /upgrades of the Event pro and the community e…

    • 4
    • 12/28/17
    • Solved Closed
      Event Ticket Plus – Attendee List to MailChimp

      Posted by: Michael McCormack
      Most Recent by: Jaime on 2017/12/19 at 1:13pm

      Im working on a Speed Dating Company. Through Event Ticket Plus, I need all Attendee meta data sent automatically to MailChimp. I realise this can be done manually through CSV export. I’ve seen similar discussions online but no solid solution. I’ve come a…

    • 4
    • 12/19/17
    • Solved Closed
      Events Sidebar

      Posted by: elektrafestival
      Most Recent by: András on 2017/12/19 at 4:54am in: Events Calendar PRO

      Hello, I’ve been trying to add a sidebar to my events but it’s not working. Right now I got my events divided in two categories – Local and International. So I would like local events pages to have a sidebar displaying the local events calen…

    • 4
    • 12/19/17
    • Solved Closed
      URGENT URGENT

      Posted by: Shah
      Most Recent by: Jaime on 2017/12/08 at 10:52am

      I Installed community Tickets, Ticket plus etc. At this moment I wanted to use only RSVP feature. One organizer posted an event with ticket information pricing etc. I followed through the ticket procedures and it takes to Paypal. I have not yet set an account…

    • 4
    • 12/8/17
    • Solved Closed
      Refund of community tickets due to wrong purchase

      Posted by: Joakim Silfverberg
      Most Recent by: Courtney on 2017/12/08 at 8:26am

      Hi! I just bought Community Tickets for my company multisite. Just as i started installing it i realized all the extra plugins needed to make it work. The only feature we where looking for was the ability to add reservations on cummunity events and this creat…

    • 4
    • 12/8/17
    • Solved Closed
      Online attendee check-in

      Posted by: Andaiye Taylor
      Most Recent by: Victor on 2017/12/07 at 2:02pm

      The check-in and un-checkin feature is not working when trying to check-in attendees on the front end. The page refreshes but does not update on front end, but if I go and check on WP dashboard it did register the change.

    • 7
    • 12/7/17
    • Solved Closed
      Check-in link on Attendees page not working

      Posted by: Dirk
      Most Recent by: Victor on 2017/12/07 at 2:01pm

      Hi guys, Somehow, since recent patches, community members cannot check-in their visitors, anymore while the button is still working in the backend. The check-in link doesn’t seem to do anything. We have a community member login of our website if you wou…

    • 5
    • 12/7/17
    • Solved Closed
      Community event page refreshes on clicking add ticket

      Posted by: Gurdeep Sandhu
      Most Recent by: Brendan on 2017/12/06 at 1:36pm

      In submit/add event when i click on add ticket, the page refreshes. I have deactivated all the plugins and tested 2016 theme. And funny is if i switch on define(‘SCRIPT_DEBUG’, true); in the wp-config file, Add new ticket form opens instead of r…

    • 11
    • 12/6/17
    • Solved Closed
      Kapazität eintragen

      Posted by: Knehr Seminare GmbH
      Most Recent by: András on 2017/12/05 at 5:07am

      The capacity can not be entered in the form for creating an event. If the community creates an event and we have to manually create tickets, does not this plugin make sense? So how can I specify the capacity when creating a community event?

    • 17
    • 12/5/17
    • Solved Closed
      Links taking the contributor to wp backend.

      Posted by: Gurdeep Sandhu
      Most Recent by: Cliff on 2017/11/22 at 8:32pm

      After i click list my events, and then i get the list. event1.png Then if i click attendee or sales report event2.png or event3.png There are links which take one to wp backend for a contributor. i have marked them with the arrow.

    • 9
    • 11/22/17
    • Solved Closed
      Problema tras instalar Release number 22

      Posted by: ANTONIO JOSE
      Most Recent by: Victor on 2017/11/22 at 5:10am

      Hola: Tras instalar la actualizaciĂłn publicada hoy, me aparece el siguiente error: To begin using The Events Calendar: Community Events Tickets, please install and activate the latest versions of Event Tickets, Event Tickets Plus, The Events Calendar, Commun…

    • 5
    • 11/22/17
    • Solved Closed
      Duplicate Content Events Page

      Posted by: Gorka
      Most Recent by: Victor on 2017/11/20 at 6:26am

      Hi I’m experiencing the same issue as ANTONIO JOSE pointed out here: https://theeventscalendar.com/support/forums/topic/duplicate-content/ I’m having duplicate content when i use my theme’s template. I would like to make use of my theme̵…

    • 4
    • 11/20/17
    • Solved Closed
      EVENT TICKETS

      Posted by: Shah
      Most Recent by: Jennifer on 2017/11/19 at 11:56pm

      Does the free version of Event Tickets work with The Community Events??

    • 4
    • 11/19/17
    • Solved Closed
      Problems with next, previous buttons

      Posted by: Miguel
      Most Recent by: Jennifer on 2017/11/17 at 5:54am

      Hi, we are using “The Events Calendar”, sometime ago i post a ticket about we have problems with the next and previous months buttons, they don´t work fine, they get stuck. The URL: https://www.sedolor.es/agenda/2017-10/ I´ve update all plugins , I´ve …

    • 10
    • 11/17/17
    • Solved Closed
      Setting up RSVP with Community tickets

      Posted by: Cody Chinn
      Most Recent by: Cliff on 2017/11/06 at 9:51am

      Hello, I’ve purchased/installed latest versions of events cal, events tickets, community events, and community tickets. I am trying to get the tickets option to appear where my community members can allow members to RSVP. I’ve scoured the settin…

    • 6
    • 11/6/17
    • Solved Closed
      100% Width?

      Posted by: Stacy
      Most Recent by: Geoff B. on 2017/11/04 at 8:44am

      How do yo make the calendar 100% width? I see in the code a max-width:1000px with no class or id to attach to?

    • 4
    • 11/4/17
    • Solved Closed
      View Ticket

      Posted by: DAVID ZORTO
      Most Recent by: Cliff on 2017/11/02 at 8:45pm

      Is there a page where users can view all the events and tickets theyve bought or rsvp’ed too?

    • 4
    • 11/2/17
    • Solved Closed
      Refund for Aggregator

      Posted by: HC PTO
      Most Recent by: Brendan on 2017/11/01 at 8:23pm

      Hello, We purchased the Aggregator add-on for a site under development. The tool does not meet our needs and so we would like a refund. Please advise on how to proceed.

    • 4
    • 11/1/17
    • Solved Closed
      Request for refund of Community Events extension

      Posted by: benrobertson
      Most Recent by: Brendan on 2017/10/31 at 5:30pm

      Hi, The Community Events extension plugin does not work as expected as for users to add new Venue or Organization they still have to login to the admin area which kind of makes it pointless. The issue is covered here – https://theeventscalendar.com/supp…

    • 4
    • 10/31/17
    • Solved Closed
      Default RSVP only with Community Tickets

      Posted by: Tom Howard
      Most Recent by: Geoff B. on 2017/10/27 at 10:09pm

      I’d like to know if there is a way to have a default RSVP ticket on every event submitted through Community Events. I do not intend to sell tickets at the moment. And I do not want community members to have a choice to include RSVP or not. I would rathe…

    • 8
    • 10/27/17
    • Solved Closed
      Currency symbol before or after amount

      Posted by: David Hager
      Most Recent by: Geoff B. on 2017/10/23 at 9:21pm

      Hi, After the most recent updates, this function doesn’t seem to work any longer: <?php echo tribe_get_cost( $event_id, true ); ?> Check box for currency symbol placement AFTER is off. Still, the currency symbol is now placed after the amount. htt…

    • 4
    • 10/23/17
    • Solved Closed
      Keep having a duplicate event

      Posted by: jeremiah.brinkley
      Most Recent by: Victor on 2017/10/20 at 9:26am

      I have this one event that wont go away. I have reimported, even deleted manually but it keeps coming back after my event aggravator runs. It is also duplicating the event on the correct date and not overwriting the file. It is weird because it is only one ev…

    • 5
    • 10/20/17
    • Solved Closed
      Ticket Fieldsets

      Posted by: Gurdeep Sandhu
      Most Recent by: András on 2017/10/12 at 6:12am

      When I add a event, and create new ticket, i donæt see the choice of selecting a field set, or this choice” Attendee Information: Request information for each attendee during registration” But only in the backend i get this choice.

    • 6
    • 10/12/17
    • Solved Closed
      Dropping a Payment Option & Changing Currency

      Posted by: titusraj
      Most Recent by: Jaime on 2017/10/11 at 4:32am

      Dear Sir / Madam, 1)There is a user who wants to use the community events registration without the Pay Pal option, where do I go remove this just for this user, he just wants the bank in option. I also need to assign the different bank details, I can add the…

    • 8
    • 10/11/17
    • Solved Closed
      event title showing up vertically in admin

      Posted by: Erick Arguello
      Most Recent by: Courtney on 2017/10/06 at 7:01am

      Hi, a picture is worth a thousand words. Event titles are showing up vertically in admin. I’m using the same theme and plugins on other sites, and not seeing this except on the ones with community events and events pro. Any ideas? it makes browsing thro…

    • 8
    • 10/6/17
    • Solved Closed
      Problems with next, previous buttons in macinstosh browser

      Posted by: Miguel
      Most Recent by: Victor on 2017/10/04 at 9:18am

      Hi, we are using “The Events Calendar”, but we have problems with the next and previous months buttons. I try to use the month buttons, but they don´t work fine. I can´t see the next months…it happens just in macintosh browsers and sometim…

    • 4
    • 10/4/17
    • Solved Closed
      Fee percentage

      Posted by: ANTONIO JOSE
      Most Recent by: Victor on 2017/09/29 at 3:30pm

      Hola amigos: Recientemente he cambiado la configuraciĂłn a Fee percentage, seleccionado “Display fees in addition to subtotal on the Cart page Additional fees will be added to the total ticket price” Pensaba que esto solo afectaba a los eventos c…

    • 4
    • 9/29/17
    • Solved Closed
      Tickets plus not working with split payments

      Posted by: Gowtham Sivakumar
      Most Recent by: Cliff on 2017/09/28 at 10:58am

      Hi, I’m working on enabling split payments in my website but when I enable it the tickets plus plugin gets removed and only the cost is being seen (see attached screenshot). This is the create event link: https://golf4bob.wpengine.com/events/community/a…

    • 8
    • 9/28/17
    • Solved Closed
      Change the label Paypal Split Payment

      Posted by: Johanne
      Most Recent by: Victor on 2017/09/21 at 8:56am

      Hello, How can I change the label on checkout that says PayPal SPlit Payments? I want to take out the split as it confuses users. I tried your method $custom_text = array( ‘PayPal Split Payments’ => ‘Pay with Paypal’, …

    • 8
    • 9/21/17

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