Support Forums

Community Tickets

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    • Updated
    • Solved Closed
      Change the label Paypal Split Payment

      Posted by: Johanne
      Most Recent by: Johanne on 2017/09/20 at 5:06pm

      Hello, How can I change the label on checkout that says PayPal SPlit Payments? I want to take out the split as it confuses users. I tried your method $custom_text = array( ‘PayPal Split Payments’ => ‘Pay with Paypal’, …

    • 5
    • Today
    • Solved Closed
      Event cost not showing up

      Posted by: Shawn Waggott
      Most Recent by: Geoff B. on 2017/09/20 at 3:10pm

      Hi, I have The Events Calendar PRO and Event Tickets and I can’t get the event cost to show up. I saw this post: https://theeventscalendar.com/extensions/display-the-event-cost-field-when-ticket-plugins-are-installed/ but it only mentions Event Tickets …

    • 2
    • Today
    • Solved Closed
      Links taking the contributor to wp backend.

      Posted by: Gurdeep Sandhu
      Most Recent by: Cliff on 2017/09/20 at 9:44am

      After i click list my events, and then i get the list. event1.png Then if i click attendee or sales report event2.png or event3.png There are links which take one to wp backend for a contributor. i have marked them with the arrow.

    • 2
    • Today
    • Solved Closed
      Month View says, "No Events Found"

      Posted by: Jonathan Moran
      Most Recent by: Courtney on 2017/09/20 at 5:31am

      Hello. WordPress (WordPress 4.8.2) updated tonight and my events will no longer display. See screenshot. I have latest plugin Pro version. A few events will display in List view, but none will reoccur. Thoughts?

    • 7
    • Today
    • Solved Closed
      Change title of RSVP button with Say What

      Posted by: Laura
      Most Recent by: András on 2017/09/19 at 5:07am

      I don’t have access to edit my core theme so I’ve been (successfully) changing strings within the various MT plugins using Say What as was recommended. I’m trying to change the two buttons – one that says ‘confirm rsvp’ and…

    • 10
    • Yesterday
    • Solved Closed
      Where can I see a breakdown of per tickets purchases

      Posted by: Amy
      Most Recent by: Geoff B. on 2017/09/14 at 3:11pm

      As stated in the title I am looking to be able to view a detailed breakdown of tickets sold/pending/cancelled/deleted orders. For example lets say I have multiple ticket types for an event. How would I view how many people bought a certain ticket and a breakd…

    • 2
    • 9/14/17
    • Solved Closed
      2 questions

      Posted by: dijana dervic
      Most Recent by: Ratings Droid on 2017/09/11 at 9:35am

      Hi i just recently purchased the full Events Calendar bundle from you guys. I am close to finishing the development of my WordPress site and i have 2 questions that I need to figure out a solution to. 1. Is there a way to have a basic subscriber on my site in…

    • 4
    • 9/11/17
    • Solved Closed
      Organizer login setup

      Posted by: Grant Ross
      Most Recent by: Victor on 2017/09/11 at 8:54am

      Hey team Just purchased your biggest bundle.. What i need to achieve is a platform where our event organisers (not the public) are able to independently able to log in and set up their events. 1) How do I set up a login profile for our hand full of organizers…

    • 4
    • 9/11/17
    • Solved Closed
      Add a fee to a ticket

      Posted by: Hendrik
      Most Recent by: Ratings Droid on 2017/09/01 at 9:35am

      Hallo, I am using wordpress 4.8.1 with Woocommerce and Event ticket plus. I want to offer tickets for events, but I don’t know how I can add a presale-fee to a ticket! Important is that only the amount of the fee will be charged with tax – not the…

    • 11
    • 9/1/17
    • Solved Closed
      community events unable to update

      Posted by: molly barclay
      Most Recent by: Geoff B. on 2017/08/30 at 10:53pm

      I am unable to update as it is saying i have downloaded too many times. We have done because we keep getting errors. Now nothing works unless it is updated. it is also requested that we purchase event ticket plus. Which we do not require

    • 4
    • 8/30/17
    • Solved Closed
      Adding some language to the ticket body

      Posted by: Christian Chemaly
      Most Recent by: Victor on 2017/08/30 at 1:21pm

      Hello, I am using the plugin to sell tickets over the AFLMT website. The tickets is at $100, $200 and $500 out of which $25 will go as participation cost and the rest will be a donation to the non-profit. I would like therefore to update the ticket by adding …

    • 4
    • 8/30/17
    • Solved Closed
      SCREWING UP PAGES I JUST MADE, YOUR PLUHGIN DID

      Posted by: Knud K
      Most Recent by: Ratings Droid on 2017/08/30 at 9:35am

      Gentlemen; First – I give up – its so irrritating how diffecult it is to find an easy way just to send you an e-mail – as a paid customer. I regret so much I purchased this plugin – becasue I use too much time – with things it ca…

    • 4
    • 8/30/17
    • Solved Closed
      Changes to community tickets

      Posted by: Alex
      Most Recent by: Cliff on 2017/08/24 at 6:40pm

      Hi Guys In the community tickets submission form I want to: 1. Ensure global stock is ALWAYS checked 2. I want too uncheck and completely remove “Display attendees list” (no use hiding it if it remains checked) 3. Hide “selling tickets for r…

    • 9
    • 8/24/17
    • Solved Closed
      Faulty Split Payments use for Membership products

      Posted by: Albert
      Most Recent by: Ratings Droid on 2017/08/23 at 9:35am

      I encountered a situation that a customer incorrectly used PayPal Split Payments during checkout for a Membership Subscription. The transaction went through, emailed admin the order and showed payment received, without having a PayPal account or paying for th…

    • 7
    • 8/23/17
    • Solved Closed
      Image upload 500 Error

      Posted by: Lauren Tresp
      Most Recent by: Ratings Droid on 2017/08/22 at 9:35am

      We are getting a HTTP 500 Error each time we try to upload an event with an image through the form on this page: /events/community/add. We saw a previous post about increasing the php limit: https://theeventscalendar.com/support/forums/topic/error-500-when-ad…

    • 4
    • 8/22/17
    • Solved Closed
      Delete Expired TEC Event

      Posted by: Brandon Hughes
      Most Recent by: Ratings Droid on 2017/08/16 at 9:36am

      Hello, https://theeventscalendar.com/support/forums/topic/remove-events-if-start-date-has-passed/#post-1298182 In this post Barry gave a link to a zip file and I had a couple of questions about it. Is it hiding the event from showing or completely deleting ev…

    • 4
    • 8/16/17
    • Solved Closed
      the Filter Bar plugin

      Posted by: Aeky
      Most Recent by: Ratings Droid on 2017/08/15 at 9:35am

      Hello, I have a problem with the translation of a character string in the Filter Bar plugin, it turns out that everything in the file changed. There is no “State / Province” string that does not change. To check that there was no error in the .Po …

    • 4
    • 8/15/17
    • Solved Closed
      problem with shorcode

      Posted by: Aeky
      Most Recent by: Ratings Droid on 2017/08/12 at 9:35am

      Hello, I am using the shortcode: [Tribe_events view = “list” tribe-bar = “true” category = “sadhana”] But you do not see the filter bar so you can select country, province, etc. Is it possible that with the shortcode you ca…

    • 4
    • 8/12/17
    • Solved Closed
      Make image upload required

      Posted by: Lauren Tresp
      Most Recent by: Ratings Droid on 2017/08/07 at 11:48am

      We used the following function based on this tutorial https://theeventscalendar.com/knowledgebase/required-fields-for-events-submission-form/ to make the image field required in the submissions form. However, it now gives an error saying “image require…

    • 6
    • 8/7/17
    • Solved Closed
      Emailing Attendee Report

      Posted by: Joseph
      Most Recent by: Ratings Droid on 2017/08/04 at 9:35am

      Hello, I have found a huge security flaw in the Community Tickets backend. When emailing a report, the “Send the attendee list by email” section show two dropdown boxes. One is ‘Select a User’ and the other is ‘Email Address̵…

    • 7
    • 8/4/17
    • Solved Closed
      Default start/end times for community events

      Posted by: Alex
      Most Recent by: Ratings Droid on 2017/08/01 at 9:35am

      I am using the snippet provided by Nico to change the start/end times for community events but it isn’t working- can you help? add_action( ‘tribe_community_events_form_start_time_selector’, ‘comm_default_start_time’, 10, 2 ); fun…

    • 8
    • 8/1/17
    • Solved Closed
      Screenshots of error messages.

      Posted by: Yvonnie Ametin
      Most Recent by: Ratings Droid on 2017/08/01 at 9:35am

      I have everything installed but the pro version which gives the error. But the license key does not seem to work: https://www.screencast.com/t/6rMIV6UvJ https://www.screencast.com/t/j0WF5lbe The shortcodes that allow the calendar to display on a page other th…

    • 4
    • 8/1/17
    • Solved Closed
      Cancel/Replace/Change order

      Posted by: Yvonnie Ametin
      Most Recent by: Ratings Droid on 2017/08/01 at 9:35am

      After some reading I see that Community Tickets is an addon to Event Calendar Pro. I need to change my purchase of $199 for Community Tickets to purchase for business Event Calendar Pro. Will you please e-mail: yvonnie@crushingspeed.com or call me @ 305.783.9…

    • 4
    • 8/1/17
    • Solved Closed
      Thought I upgraded from Events Calendar Pro

      Posted by: Yvonnie Ametin
      Most Recent by: Ratings Droid on 2017/08/01 at 9:35am

      Hi – I had events calendar pro and the license expired. Last night I bought Community tickets business upgrade…does this mean I no longer get events calendar pro? If so I need to cancel and purchase Events Calendar Pro. My web developer is tryi…

    • 4
    • 8/1/17
    • Solved Closed
      Adding additional ticket info fieldset to all ticket sales

      Posted by: Cath
      Most Recent by: Ratings Droid on 2017/07/26 at 9:35am

      I have created a ‘ticket fieldset’ called ‘booking form’ which gathers info we need for all ticket purchases. When community event organisers create an event they do not have the option to add the booking form. I would like this ‘booking for…

    • 6
    • 7/26/17
    • Solved Closed
      How I add the ticket section for members?

      Posted by: Konrad Nierwinski
      Most Recent by: Jennifer on 2017/07/25 at 8:58pm

      Hi, I need to add the ticket section to make the members can create tickets to sell but right now is not showing the option on the form, How I can add the ticket section for the submit form event? please see attached http://dev.creative-works.us:11059/errors/…

    • 3
    • 7/25/17
    • Solved Closed
      QR Code Scanner 1 2

      Posted by: Chris
      Most Recent by: Ratings Droid on 2017/07/21 at 9:35am

      Hello, I have a concern with the method used for QR code scanners for ticket validation. I understand, based on other submitted tickets that 1) Any QR code scanner works; QuickMark is mentioned 2) One must be logged into the the phones browser or the browser …

    • 45
    • 7/21/17
    • Solved Closed
      Translate

      Posted by: Aeky
      Most Recent by: Ratings Droid on 2017/07/20 at 9:58pm

      Hello, We are translating your plugin and extensions. In Comunity Events, when the user sees your events, they appear buttons with text. We can not find these texts in the .Po files. Can you please tell us how to do it? Thank you very much,

    • 5
    • 7/20/17
    • Solved Closed
      Rename and hide fields in Community Tickets

      Posted by: Alex
      Most Recent by: Ratings Droid on 2017/07/10 at 7:25pm

      Hi Guys Just a few questions: 1. Can I rename Stock to Capacity? 2. Can I hide Purchase limit with css? I don’t want anyone to change it from the default I’ve set in the back-end. 3. Can I hide “selling tickets for recurring events?” h…

    • 8
    • 7/10/17
    • Solved Closed
      Remove events if start date has passed

      Posted by: Rico
      Most Recent by: Ratings Droid on 2017/07/08 at 9:35am

      Hi All, Can I, in any way, remove events which start_date has passed? I want to show a list of events, but not the events whos startdate has passed, because you can’t sign up for those anyways. Please let me know if I can do this in any way. Best regar…

    • 8
    • 7/8/17
    • Solved Closed
      Online attendee check-in

      Posted by: Andaiye Taylor
      Most Recent by: Victor on 2017/07/07 at 3:46pm

      The check-in and un-checkin feature is not working when trying to check-in attendees on the front end. The page refreshes but does not update on front end, but if I go and check on WP dashboard it did register the change.

    • 4
    • 7/7/17

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