Help Desk

Community Tickets

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    • Comments
    • Updated
    • Solved Closed
      Page template for mysite.com/events/community/add/

      Posted by: otherness
      Most Recent by: Jennifer on 2018/04/25 at 1:08pm

      Hello, I would like to add some classes around the content that is displayed on the page: mysite.com/events/community/add/ For example I would like to add some columns to bring the styling into line with the rest of my pages. Is there a page template for this…

    • 2
    • Today
    • Solved Closed
      Limiting tickets per order

      Posted by: williamsa16
      Most Recent by: williamsa16 on 2018/04/25 at 11:36am

      Within an event, is there the ability to limit the number of tickets an individual can purchase? We are working on an event which has a capacity of 2800 but the organiser wishes to restrict a customers ability to order any more than 4 tickets per order.

    • 1
    • Today
    • Solved Closed
      Can't load image

      Posted by: Tim Ware
      Most Recent by: Victor on 2018/04/25 at 9:06am

      Hello, In community events, when I click the Choose Image button, nothing happens. add:1503 Uncaught SyntaxError: Unexpected token < add:1629 Uncaught SyntaxError: Unexpected token < Here is the console reported link for add:1503 — http://local…

    • 2
    • Today
    • Solved Closed
      [Private] Upload a CSV files of events

      Posted by: originmedia
      Most Recent by: originmedia on 2018/04/25 at 7:26am

      Hi, I’ve been trying to upload the attached CSV file but only the first few lines are imported, are we doing something wrong? Its a list of over 300 events where the venues already exist. Thanks Tim events 24 April Tim.csv

    • 1
    • Today
    • Solved Closed
      SOLVED

      Posted by: tricurious
      Most Recent by: Courtney on 2018/04/25 at 4:19am

      SOLVED This topic was modified 1 day ago by  tricurious. Reason: solved

    • 2
    • Today
    • Solved Closed
      events links

      Posted by: davide notarantonio
      Most Recent by: davide notarantonio on 2018/04/25 at 12:07am in: Events Calendar PRO

      Hi, i noticed that events are accesibile from three different links: https://www.atirteatroringhiera.it/spettacolo/larte-della-gioia-3/2018-05-06 is accesible from https://www.atirteatroringhiera.it/spettacolo/stagione2017-2018/larte-della-gioia-3/ https://ww…

    • 2
    • Yesterday
    • Solved Closed
      [Private] Add Listing Page ID

      Posted by: Remy
      Most Recent by: Victor on 2018/04/24 at 3:21pm

      How can I find the page ID for the community add listing page? I need to disable a plug-in for this page and it requires the ID of the page to do so.

    • 2
    • Yesterday
    • Solved Closed
      Multiple Ticket Types

      Posted by: photoeventsnw
      Most Recent by: Courtney on 2018/04/23 at 12:21pm

      Does Events Tickets Plus and more importantly, Community Tickets, support multiple ticket types? For example: General Public – $65 Member – $45 Student – $25 Thanks! Tom

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    • 4/23/18
    • Solved Closed
      Ticket End Sale Date/Time not working on Front End

      Posted by: Alicia Khamis
      Most Recent by: Jaime on 2018/04/23 at 5:53am

      I am using the Events Calendar and when I add an event, I also add a ticket. On the ticket, I put an end sale date and time, and that should be when the customer no longer can buy a ticket to the event on the front end, however, the ability to buy a ticket d…

    • 2
    • 4/23/18
    • Solved Closed
      Facebook Not importing

      Posted by: Jeremy
      Most Recent by: Jennifer on 2018/04/18 at 5:10pm

      I searched through and saw this is a reoccurring problem… I tried the few solutions I saw. I updated the plugin – No change. I also disconnected and reconnected my FB token – No change. So, I try to import from FB and it says: Your preview d…

    • 2
    • 4/18/18
    • Solved Closed
      customer log in??

      Posted by: bcalm
      Most Recent by: Jennifer on 2018/04/12 at 12:13pm

      In the ticket box, at the very bottom it is asking for customers to “Log in to purchase”. When you click on that button it takes you to a WordPress log in page. Within the Event Tickets settings I have not checked either boxes for “log in&#…

    • 4
    • 4/12/18
    • Solved Closed
      Split Payments

      Posted by: Colm
      Most Recent by: Jaime on 2018/04/11 at 2:50pm

      Hi I have some queries on split payments: 1. can I ensure the paypal charge comes out of the site admin fee I charge? I want customer to receive full ticket price 2. if I set up discount voucher using woocommerce, can I ensure discount comes out of the site a…

    • 4
    • 4/11/18
    • Solved Closed
      [Private] Set up community ticket front office 1 2 3

      Posted by: artistinformatici
      Most Recent by: András on 2018/04/11 at 1:49am

      Hello, I bought and installed on my website Community tickets plugin and all necessary plugins for make run all functionalities. I’m not able to figure it out how to set users front office area, where they can take a look for events they created which …

    • 67
    • 4/11/18
    • Solved Closed
      Differents calendars in one website

      Posted by: gonzalo grandal
      Most Recent by: Jennifer on 2018/04/05 at 10:29am

      Hello, I bought this calendar and works great but I want to import 2 differents calendars in one website. How can import another calendar in another section of my website?. Can i use a shortcode or anything else to make this happen?.

    • 2
    • 4/5/18
    • Solved Closed
      [Private] Community Tickets Licence Key

      Posted by: florian.baumgartner
      Most Recent by: Ratings Droid on 2018/04/05 at 9:35am

      Hey there I bought 3 products from Modern Tribe and I have also 3 licence keys (see screenshot). But I cant enter the licence key for «Community Ticket», altough the plugin is active. What should I do? Thank you for your support, Florian

    • 4
    • 4/5/18
    • Solved Closed
      [Private] Refund request

      Posted by: Sara
      Most Recent by: Ratings Droid on 2018/04/05 at 9:35am

      Hello, Unfortunately, my client has decided to go in a different direction and I need to request a refund for the following products: Order #1445584 Subscription #1445585 Order #1450041 Subscription #1450042 Thank you and all the best, Sara Sturtevant

    • 7
    • 4/5/18
    • Solved Closed
      [Private] Filter not converted into Arabic Language

      Posted by: eternali
      Most Recent by: Ratings Droid on 2018/04/05 at 9:35am

      Hi Team, I have a The Event Calendar filter issue in the Arabic Language. Please check here https://staging.gprocommission.org/ar/events/ This filter section is not converted into the Arabic Language. Please check and let me know the issue. Thanks

    • 7
    • 4/5/18
    • Solved Closed
      Set Default RSVP Attendee Fields

      Posted by: Neil
      Most Recent by: Sky on 2018/04/05 at 8:57am

      Hello, How can I set default Attendee Fields for RSVP so when users creating an RSVP with their Community Event shows up. I know the default is just email and name. Thanks.

    • 4
    • 4/5/18
    • Solved Closed
      Installation question

      Posted by: mrozalsky
      Most Recent by: Ratings Droid on 2018/04/04 at 12:33pm

      Hello, I realize this is likely a dumb question… but would appreciate any help! I’ve purchased Events Calendar PRO and want to install it on my site. The purchase downloaded unzipped — how do I upload it as a plugin when it is not a .zip fil…

    • 5
    • 4/4/18
    • Solved Closed
      Change the layout of add events page

      Posted by: Suellen
      Most Recent by: Jennifer on 2018/04/02 at 4:45pm

      Hi, I’ve just purchased the Community add-on. I’ve like to change the sidebar for the following pages: https://livesaildie.com/events/livesaildie-community/add https://livesaildie.com/events/livesaildie-community/list There doesn’t seem to b…

    • 2
    • 4/2/18
    • Solved Closed
      The Events Calendar

      Posted by: florian.baumgartner
      Most Recent by: Ratings Droid on 2018/04/01 at 9:35am

      Hey there I just installed the Community Ticket plugin and now the «The Events Calendar» plugin has gone. If I try to reinstall it, the following message appear: «Installation fehlgeschlagen: Der Zielordner existiert bereits» («Installation failed: the d…

    • 7
    • 4/1/18
    • Solved Closed
      [Private] Events not showing on the map

      Posted by: originmedia
      Most Recent by: Ratings Droid on 2018/03/31 at 9:35am

      Hi, We’ve added about 50 events today with associated venues but they are not showing up on our map: https://exhibitiononscreen.com/find-a-screening/ As an example if you search Dublin you will see the live events listed but look at the map and there is…

    • 8
    • 3/31/18
    • Solved Closed
      Limit event tickets to one per user

      Posted by: Vuk
      Most Recent by: Cliff on 2018/03/31 at 5:34am

      Hi guys, Is there any way (configuration, code snippet, anything) to limit number of tickets per user to 1 per event? The idea is to allow only one ticket (application) per user since these events are free, and one can only apply for himself. Also, is there …

    • 13
    • 3/31/18
    • Solved Closed
      Cannot Find Enable Community Tickets

      Posted by: Josip Almasi
      Most Recent by: Ratings Droid on 2018/03/29 at 9:35am

      Hi there, Have community tickets installed, but having a hard time trying to enable it in settings > community as the enable community ticket checkbox is not there. I am a newbie, so wondering if you can maybe give me some background info on getting this …

    • 9
    • 3/29/18
    • Solved Closed
      Email for Attendees and Check-in Function

      Posted by: mindaji
      Most Recent by: Jaime on 2018/03/29 at 5:12am

      We have purchased Community Tickets, and have just started to test it. We have found the following issues to resolve: Front-end “Email” for Attendees do not work if we choose “Block access to WordPress dashboard” for the user role tha…

    • 7
    • 3/29/18
    • Solved Closed
      Links taking the contributor to wp backend.

      Posted by: Gurdeep Sandhu
      Most Recent by: Victor on 2018/03/29 at 4:41am

      After i click list my events, and then i get the list. event1.png Then if i click attendee or sales report event2.png or event3.png There are links which take one to wp backend for a contributor. i have marked them with the arrow.

    • 10
    • 3/29/18
    • Solved Closed
      Community Events – Add event page not showing

      Posted by: godiscovertravel
      Most Recent by: Cliff on 2018/03/26 at 2:16pm

      Hi Good day, Im happy that we had subscribe to the plugin Community Events. But we are having a trouble in setting up the page. The page in where the subscribers can add up there own event is not showing or work. Please kindly check. http://www.yourhospitalit…

    • 4
    • 3/26/18
    • Solved Closed
      Community Events and the GDPR

      Posted by: Stephan
      Most Recent by: Ratings Droid on 2018/03/22 at 3:58am

      Hi guys, as you know the GDPR in Europe takes effect end of may. I´m preparing my website at the moment – my goal is stop using any user data. Two questions: Does the community events–plugin transfer the users IP adress (to your server)? Does The…

    • 5
    • 3/22/18
    • Solved Closed
      Tickets not exporting

      Posted by: Pamela Parker
      Most Recent by: Ratings Droid on 2018/03/21 at 9:35am

      I am trying to export a list of tickets sold for an event and am getting the following error (below). The event link is: http://gulfcoastworkforceeventscalendar.org/event/2018golftournament/ Warning: call_user_func_array() expects parameter 1 to be a valid c…

    • 5
    • 3/21/18
    • Solved Closed
      [Private] Editing events

      Posted by: originmedia
      Most Recent by: Ratings Droid on 2018/03/17 at 9:35am

      Hi, we would like to be able to amend an event by searching by venue. At the moment if I type in my venue name in the events list search box, nothing comes up, which makes it hard to locate the event I want to amend.

    • 4
    • 3/17/18
    • Solved Closed
      Show users RSVP in frontend

      Posted by: stwimmer
      Most Recent by: Ratings Droid on 2018/03/16 at 9:35am

      Hi there, my users can create community events as well as they can RSVP and buy tickets for events. Now I want to display all RSVP/Tickets of a user on a page in Frontend according to the listing of all his community events (at …events/community/list/).…

    • 6
    • 3/16/18
    • Solved Closed
      Widget or Shortcode – Filter or venue

      Posted by: Matt Collins
      Most Recent by: Ratings Droid on 2018/03/16 at 8:49am

      I purchased both the pro and filter bar. I want to show the mini cal. along with the title, time and venue of each event. The widget can do this, but I want to limit the display to a certain category. I purchased the filter add on, however I cannot figure o…

    • 4
    • 3/16/18
    • Solved Closed
      Form fields missing on Submission Form

      Posted by: jussibr
      Most Recent by: Ratings Droid on 2018/03/14 at 9:35am

      HI there, I have been using Community Events for years. with the same theme – Newspaper, without any issues. However after the latest update my submission form no longer shows the venue fields, Categories, Organizer etc.. I have tried selecting a differ…

    • 16
    • 3/14/18
    • Solved Closed
      [Private] Community Tickets – Multiple Sites

      Posted by: Victoria Sage
      Most Recent by: Ratings Droid on 2018/03/07 at 8:35am

      I have a full The Events Calendar license with multiple modules. I am building a regional events calendar that will host all modules including the ability to process tickets via Community Tickets and any other modules that will be needed. My question is, if …

    • 4
    • 3/7/18
    • Solved Closed
      [Private] Customize community input page

      Posted by: Kristine
      Most Recent by: Ratings Droid on 2018/03/02 at 8:35am

      Hi there – How would I customize the page that community members use to input their events? For example, I don’t want them to include tags; can I remove the “tag” input? … And am I able to add my own wording in any of the fields?…

    • 4
    • 3/2/18
    • Solved Closed
      Mini Calendar by Organizer

      Posted by: phylaxis
      Most Recent by: Ratings Droid on 2018/03/02 at 5:10am

      Is there any way to display the Event Calendar Pro mini calendar (widget) on an Organizers page and only have it show the events attributed to that organizer?

    • 4
    • 3/2/18
    • Solved Closed
      Payments and additional questions

      Posted by: pineappleskies
      Most Recent by: Ratings Droid on 2018/03/01 at 8:35am

      I realize that you are working on a solution for split payments (I’m eagerly waiting). In the meantime is it possible for the entire payment to go to the event planner? I want event planners to be able to sell their tickets on the site and then once the…

    • 9
    • 3/1/18
    • Solved Closed
      Set up community tickets

      Posted by: artistinformatici
      Most Recent by: Cliff on 2018/02/26 at 3:57pm

      Hello, I bought and installed on my website Community tickets plugin and all necessary plugins for make run all functionalities. I’m not able to figure it out how to set users front office area, where they can take a look for events they created which atten…

    • 5
    • 2/26/18

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