Help Desk

Template override not working

  • Posts: 8 Topics: 9
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    I’m trying to override the my-attendance-list.php from the events-ticket plugin and it’s told me to place my override in…

    [your-theme]/tribe-events/tickets/shortcodes/my-attendance-list.php

    I’ve placed it here but it isn’t being picked up.

    Is there anything I can do to fix?

    Thanks,
    Tom

    Posts: 6240 Topics: 17
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    Hi Tom!

    Thanks for taking the time to report this.

    I have just tried that on my end and you are right. It does not work using that path. It seems the path documented in the template file is wrong.

    Try using the following path and see if it works for you:

    [your-theme]/tribe-events/shortcodes/my-attendance-list.php

    I have logged a bug report for this so it can be addressed in one of our next maintenance releases of our plugins.

    I will set this thread’s status to “Pending Fix” and link it to the report. This way, we will notify you once a fix is released.

    We apologize for the inconvenience and we appreciate your patience while we work on this.

    Best,
    Victor

    Posts: 6240 Topics: 17
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    Hi Tom!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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