[Geoff B.]

Good evening Martha,

Thank you for your answer. We are glad the update helped make some progress on your issues.

There are however 2 issues by which you are still affected:

1. A bug where events submitted with Community Events will not keep the Google Maps display checkbox setting.
2. A bug where the images for Facebook events are not being imported.

Both are actively being worked on.

For bug 1, the only workaround is the snippet I provided previously https://theeventscalendar.com/support/forums/topic/i-have-display-google-map-on-by-default-in-my-main-aggregator-settings/#post-1230339

This will force the display of Google Maps regardless of the Google Maps setting.

For bug 2, the only known workaround for now is ironically to downgrade our plugins to the following versions:

1. 4.4.0.1 for the Events Calendar
2. 4.4 for the Events Calendar Pro

You can read about that here: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

Hang in there as we squash those bugs!

Best regards,

Geoff B.

[Geoff B.]

Good evening Julian,

Since you did upgrade the plugin, the next step would be to re-save your different recurring events one-by-one.

This will force their rebuild and hopefully clear ghost entries.

If that still does not cut it for you, please let me know and I will attempt to bring this to some of our code wizards to see if they do not spot anything we might have missed.

Have a good weekend,

Geoff B.

[Geoff B.]

Good evening Harold,

Thank you for your answer.
I am glad that we are making progress.

Would you mind providing me with a screenshot of where that is exactly ?
Perhaps because of the Dutch version (if I am not mistaking), I am having trouble locating it.

I guess a picture is truly worth a thousand words after all.

Have a good weekend,

Geoff B.

[Geoff B.]

Good evening Katherine,

Thank you for writing back.
Just to be extra sure, you should now have the following versions:

1. the Events Calendar 4.4.2
2. the Events Calendar Pro 4.4.2
3. Filter Bar 4.4

Can you confirm ?

If that is not the case, you will need to update to the latest versions.

If that is the case, you might have to disconnect and reconnect the licenses following these instructions: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Clare,

Thank you for the files.

1. The issue lies in the following file of your theme: /wp-content/themes/social-activity/framework/function/template-functions.phpSpecifically, there is no conditional for Events archives so it returns the default found at line 475. You could cheat by changing “archive” on that line with “Events”.

   But I would recommend asking the theme author about this.

2. This is actually totally my bad.Please put the following adjusted rule under Theme settings >General >Custom Codes > Custom CSS
   #tribe-events-content.tribe-events-month table.tribe-events-calendar tbody td div[id*="tribe-events-daynum-"] a {
background-color: transparent !important;
}

Have a good weekend,

Geoff B.

[Geoff B.]

Good evening George,

Is there anything else we can help you with ?

Have a good weekend,

Geoff B.

[Geoff B.]

Good evening Joseph,

Thank you for the additional info.

This allowed me to attempt reproducing the issue once again.
Unfortunately, I am still unable to get the same results as you are.

So here are a couple of additional things I would like to know:

1. Could you upgrade to the versions we released yesterday and see if that helps ?
2. Could I get the detail of the venue you are creating (screenshot) ?

Hang in there as try to solve this mystery!

Have a good weekend,

Geoff B.

[Geoff B.]

Good evening Brian,

I am glad to hear that.

It might be simply a matter of time. The German language files had a little glitch prior to release.

But, I can confirm that:

1. The field is translatable in the Event Tickets language file for German.
2. The Glotpress version of the file contains the translation: https://translate.wordpress.org/projects/wp-plugins/event-tickets/stable/de/default

This means that it should make it to the plugin during the next update.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Thomas,

Thank you for writing back.

if I do split payments and charge a flat 5%, will I get 5% of the ticket price or will PayPal deduct the entire fee for the ticket transaction from my account or will they deduct their 2.9% + 30 cents from my 5%.

That is a great question. If you have not already done so, I would recommend reading the following:

1. https://theeventscalendar.com/knowledgebase/configuring-community-tickets/
2. https://theeventscalendar.com/knowledgebase/tracking-sales-getting-paid/

Simply put, you have control over how the fee is presented and calculated.

What split payments does is that it literally splits the money at the moment of purchase.
Normal Paypal fees apply to any transaction of course (based on the type of account you have with them).

So in your example, 5% of the ticket price is sent directly to you and the rest of the ticket price is processed via the organizer’s Paypal account.

Both of you are then subject to any Paypal fee your account type receives.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Vanina and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The word free appears automatically when using RSVP tickets.

You could most likely tweak this to your liking using a code snippet in your theme’s functions.php. Here are a couple of examples to get you started:

1. https://gist.github.com/GeoffEW/b440feef873af841d023c0bf0839e93f
2. https://theeventscalendar.com/support/forums/topic/remove-free-from-calendar-listing-with-free-version/#post-1202026

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Bonne après-midi Gaëlle,

Merci de nous écrire.

Une inspection rapide de votre site m’a permis de découvrir que cette largeur inusitée est causée par la règle CSS suivante:

tr th:first-child, tr td:first-child {
border-left-style: solid;
border-left-width: 1px;
width: 40%!important;
}

Normalement, en ajoutant la règle suivante, tout devrait rentrer dans l’ordre

.tribe-events-calendar tr th:first-child, .tribe-events-calendar tr td:first-child {
width: auto !important;
}

Vous me direz si cela fonctionne.

Bon week-end,
Geoff B.

[Geoff B.]

Good afternoon Robert and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The short answer is that the latest version of filter Bar is 4.4

Historically, we have had almost completely matching version numbers, but at this point it looks like our different plugins are evolving at different speeds.

Have a good weekend,

Geoff B.

[Geoff B.]

Good afternoon Stacie and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We apologize for the inconvenience caused by a recently found bug that impacts attendee information for our customers using GoDaddy hosting. We are actively working on a fix for this.

We have yet to confirm this, but it sounds like this might have to do with the PHP version in place on such installs. If you have the ability to request a PHP version change, I would recommend giving it a shot.

Unfortunately, I cannot commit to a release date for a fix at this point, but you will be contacted as soon as there is one.

Thank you for your patience as we see this through.

Best regards,

Geoff B.

[Geoff B.]

Good afternoon Liza and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

To achieve what you are looking for, you would most likely need to use a third-party WooCommerce plugin that can impact pricing based on quantities.

You might have to research and try a few, but here are a couple of untested ones to get you started:

1. https://woocommerce.com/products/dynamic-pricing/
2. https://codecanyon.net/item/woocommerce-dynamic-pricing-discounts/7119279

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Lindy and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

But, since every WordPress theme is a bit different when it comes to CSS rules, classes and such, this varies from site to site.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

With that in hand, I should be able to visit your site and provide you with rules that will work for you!

Have a good weekend,

Geoff B.

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