Event cost filed after installing event ticket – now remove the mention "FREE"

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  • #1231936
    Vanina
    Participant

    as per Your instruction “https://theeventscalendar.com/knowledgebase/use-the-event-cost-field-with-tickets-installed/” we are able to restore the Cost Field in Admin Panel

    But Big Issue is that when we put cost Word Free is still appearing in Front of the event Cost.
    which we don’t want to vanish Completely. by one of yours solution on https://theeventscalendar.com/support/forums/topic/remove-price-from-events-page/

    Please HELP Us to remove the Word Free (appearing before price) and it should Display the Cost only.

    TKS

    #1233012
    Geoff B.
    Member

    Good afternoon Vanina and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    The word free appears automatically when using RSVP tickets.

    You could most likely tweak this to your liking using a code snippet in your theme’s functions.php. Here are a couple of examples to get you started:

    1. https://gist.github.com/GeoffEW/b440feef873af841d023c0bf0839e93f
    2. https://theeventscalendar.com/support/forums/topic/remove-free-from-calendar-listing-with-free-version/#post-1202026

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1234356
    Vanina
    Participant

    Hello , sorry but I tried both snippets and none of them has worked …

    #1235038
    Geoff B.
    Member

    Good evening Vanina,

    I am sorry that none of these snippets helped.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Could you also please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Hang in there!
    Geoff B.

    #1238772
    Vanina
    Participant

    This reply is private.

    #1238805
    Vanina
    Participant

    This reply is private.

    #1240405
    Geoff B.
    Member

    Good afternoon Vanina,

    Somehow, it looks like your system information did not make it through unfortunately.
    Would you mind simply copying and pasting it in a private reply ?

    Furthermore, would it be possible to get an example URL of the issue you are facing, just to make sure we are indeed talking about the same thing?

    Finally, to leave no stone unturned, if possible, it would be great to have screenshots of your Edit Ticket section.

    In the meantime, I went ahead and tested the following snippet with Avada: https://gist.github.com/GeoffEW/a63180206b4ebb3a1f30511228816652

    It works great except if you are using free WooCommerce events.

    Best regards,

    Geoff B.

    #1242123
    Vanina
    Participant

    This reply is private.

    #1242783
    Geoff B.
    Member

    This reply is private.

    #1242863
    Vanina
    Participant

    This reply is private.

    #1242868
    Vanina
    Participant

    This reply is private.

    #1243563
    Geoff B.
    Member

    This reply is private.

    #1243599
    Vanina
    Participant

    not for now this again !

    #1243966
    Geoff B.
    Member

    Good afternoon Vanina,

    I am super stoked that we managed to tackle your issues together.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 14 posts - 1 through 14 (of 14 total)
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