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Good afternoon Gaëlle,
I am super stoked that this fixed it for you.
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Good evening Hans-Gerd,
Thank you for the follow-up, it helps us continue our efforts to get these language files under control.
Yikes! That is definitely not good.
I will run this by our resident German language files expert.
Hang tight!
Geoff B.
Good evening Brian,
So 2 out of 3 translations are in (which is awesome).
I believe the Try to set the status of new ticket orders to “complete” automatically string is no longer there because the functionality (which was broken in a recent update) seems to have been removed completely.
I will follow-up on this last one for you and confirm.
Have a great week,
Geoff B.Thank you for your awesome following-up skills Brian.
Have a great week and we should get back to you fairly soon now that the translation crew is in full force.
Geoff B.
Good evening Thomas,
Thank your for your answer.
1. I’ve been thru both pages and I’m pretty scared by this:
“Refunds and cancelled events are significantly more difficult to handle. Refunds are deducted from the site admin’s total, with nothing taken from the community organizer’s profits.” So an organizer could sell 100 tickets, cancel an event and I am on the hook for the refunds? How can that possibly be true?
I understand what you are saying and I can totally see how this could end up being very uncool for the site owner (in this case you).
Simply put, this con is a result of the way split payments work technically speaking.
PayPal is looking for a main “responsible” for every transaction. As it turns out, this has to be the site owner (at least for now).By the sound of it, I believe that Split Payments might not be good for your specific situation.
But, we do have many customers that just love that.So I believe the “safest” way to go for you is to collect all the money, run a report (e.g.: once a month) and based on the sales versus cancellations, pay your organizers accordingly.
2. There is no option to let all of the monies go direct to the organizer and I bill for my fees?
At this moment, this option does not exist.
However, you are welcome to:
- hire one of our recommended customizers to do the customization for you.
- submit this as a feature idea here: https://tribe.uservoice.com/forums/195723-feature-ideas
Have a great day!
Geoff B.
Good evening Robert,
That is fantastic news. Well done!
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Good evening Lindy,
Thank you for the system information.
I believe what is going on is that somehow your theme setup is using a combination of a very high z-index and absolute positioning for the header.
In fact the issue you are describing is also impacting the home page and its slider. I would recommend running this by the good folks at Avada.
Short term, a solution could be to try adding the following CSS rule to your style.css file or in your Custom CSS metabox:
.single-tribe_events #main .fusion-row {
margin-top: 151px;
}Let me know if that helps.
Have a great day!
Geoff B.
Good evening Emanuele,
Thank you for your understanding.
Although less than ideal, I believe the downgrade and the workaround should enable you to survive for now 🙂One thing you could also do is to switch your scheduled imports to “on demand” if you are concerned about the server crashing.
On my end, I ran some test and all the imports came in nicely (aside from the image bug).
I will try some additional tests and run this by another pair of eyes.
Have a good weekend,
Geoff B.
Good evening Stefan,
I must say I am very impressed by your hard work.
Thank you for sharing what you did. You are always welcome to share any of your findings of course.
Is there anything else I can help you with at this point ?
Have a good weekend,
Geoff B.
