Internal link error

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  • February 1, 2017 at 10:42 am #1227716
    Frank=
    Participant

    Hi there,
    I’m using Event ticket plus together with the Event Calendar for our music event and have stumbled upon a big problem: Somehow all internal links ‘freeze’ in a white screen.

    I’ve deactivated all the plugins and reatictivated them one by one. The problem seems to lie with the Event Calendar plugin.
    Since ticket sales have already started, it’s not an option to deactivate this plugin (I’m not even sure if ticket sales would still be possible in that way, since the ticket is linked to the event?)

    For instance on this page: http://www.soundofthe60s.nl/blog
    Site runs with Bridge theme.

    I’ve tried different other solutions I could find online that mention an internal link problem in wordpress or a white screen. But nothing seems to work, and it obviously seems to be a problem with the Event calendar plugin. Really hope you can help me!

    • This topic was modified 9 years, 3 months ago by Frank=.
    • This topic was modified 9 years, 3 months ago by Geoff B..
    February 2, 2017 at 11:10 am #1228417
    Geoff B.
    Member

    This reply is private.

    February 3, 2017 at 4:16 am #1228823
    Frank=
    Participant

    This reply is private.

    • This reply was modified 9 years, 3 months ago by Frank=.
    February 3, 2017 at 10:46 pm #1229330
    Geoff B.
    Member

    Good evening Frank,

    I am sorry steps 1 and 3 did not yield better results.

    There has indeed some issues with some of our customers using Bridge, but they have always been resolved and none of them fit specifically this situation.

    Could you please send me a copy of the latest version of your Bridge theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Finally, I am not yet 100% convinced this is theme related. If you get a chance to run test 2, I would be curious to know what your findings are.

    Have a good weekend,

    Geoff B.

    February 8, 2017 at 1:09 pm #1231623
    Frank=
    Participant

    This reply is private.

    February 10, 2017 at 1:07 am #1232695
    Geoff B.
    Member

    This reply is private.

    February 10, 2017 at 9:43 pm #1233225
    Geoff B.
    Member

    This reply is private.

    February 11, 2017 at 3:00 am #1233286
    Frank=
    Participant

    This reply is private.

    February 13, 2017 at 11:15 pm #1234300
    Geoff B.
    Member

    This reply is private.

    February 15, 2017 at 11:49 pm #1238186
    Frank=
    Participant

    This reply is private.

    February 16, 2017 at 11:10 pm #1239624
    Geoff B.
    Member

    This reply is private.

    March 10, 2017 at 8:35 am #1252448
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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