[Geoff B.]

Good evening Gene and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the button not being visible.
I would love to help you with this topic.

This looks to be either theme specific or coming from your first setting under Events -> Settings -> Display (you could try the full styles option).

Either way, try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-image-upload-area input#EventImage {
filter: alpha(opacity=1) !important;
opacity: 1 !important;
}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the 404 error messages creeping up on your site!
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Could you also please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

The reason I am asking is because sometimes, this type of behaviour can be theme-based, especially if customizations were made.

Additionally, if you have not already, could you go through the following : https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/ ?

Finally, if you do have a caching system in place, could you try temporarily disabling that completely and flushing the cache to see if that helps.

Let me know how that goes.

Best regards,
Geoff B.

 

[Geoff B.]

Good evening Jeff and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I believe this is a 2 step process:

1. Use the following function to remove trackbacks from the “tribe-events” post type: https://codex.wordpress.org/Function_Reference/remove_post_type_support
2. Use an SQL query (after a DB backup to do the same for existing posts: https://wordpress.stackexchange.com/questions/143473/disable-comments-and-pingbacks-on-old-custom-post-types

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good afternoon Titus and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Secondly, would it be possible to get a screenshot of your Settings > Reading page in your wp-admin dashboard ?

Hang in there!

Geoff B.

[Geoff B.]

Good afternoon Lynda and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the internal server error creeping up on your site.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you go through the following recommendations and see if that helps: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

If that does not work, by the sound of it, it looks like there is some type of conflict at play.
This is usually because of:

1. A conflict with another plugin
2. A conflict with your WordPress theme
3. A template customization for the Events Calendar that requires updating

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1. Make a backup of your database
2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Best regards,

Geoff B.

[Geoff B.]

Good morning Mel and welcome back!

Thank you for reaching out to us and for the great words.
We’ll be glad to answer your questions.

Q1: How can I change the widget text at the top to read: “Events for April, 10th” in a smaller font!

I would highly recommend giving the following articles a read, as they will make you more autonomous when it comes to styling changes:

1. https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/
2. https://theeventscalendar.com/knowledgebase/changing-fonts-and-colours/

With that in mind, try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-this-week-widget-wrapper .tribe-events-page-title {
font-size: 18px;
}

Q2: I want the widget to display only the current week and future weeks NOT past events!

By default, the week widget will only display this week’s events (including “past days” of the current week).

If you want to modify that behaviour, you will have to do some type of template customization.

You might want to read our Themer’s guide to get a sense of how that works.

Additionally, you will probably want to adapt the following snippet to your needs: https://gist.github.com/BeardedGinger/ea60931dd8dae7818465727f090e784f#file-filter_event_list_query_args-php

Q3; I want the events to be read only NOT clickable.

Here again, a template customization that would remove the links from any view you want to perform that change under would work.

You can read about that here: https://theeventscalendar.com/customizations/

If coding is not really your cup of tea, you could always hire one of our recommended customizers to do the customization for you.

Best regards,

Geoff B.

 

[Geoff B.]

Good morning Dusty and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the event titles displaying vertically. Yikes!
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, it unfortunately looks like the screenshot did not make it 🙁

Could you try resending it or at least sending a link to that page so that I can take a look ?

Hang in there!

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good morning Mario,

I am super stoked that this helped fix the issue for now.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good morning Marco,

I am super stoked that this was helpful to you.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Jeff and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the site crashing on you after migrating to the live. Yikes!
I would love to help you with this topic.

By the sound of it, it looks like there is some type of conflict at play.
This is usually because of:

1. A conflict with another plugin
2. A conflict with your WordPress theme
3. A template customization for the Events Calendar that requires updating
4. An incompatible version of WordPress or PHP

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1. Make a backup of your database
2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Additionally, would it be possible to know what WordPress version and what PHP version you are running on the live site ?

Finally, I would recommend deactivating and deleting the the Events Calendar altogether and reinstalling it from scratch.

Have a good weekend,

Geoff B.

[Geoff B.]

Good evening Shubrum and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

Community Events is a totally separate add-on than the Events Calendar Pro.

You can see all of the Events Calendar Pro’s features here: https://theeventscalendar.com/product/wordpress-events-calendar-pro/ (look for Is Pro right for you?)

The good news is that we also offer bundles if you need several of our premium add-ons: https://theeventscalendar.com/bundles/

Have a good weekend,

Geoff B.

[Geoff B.]

Good evening Ines and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the issues you have faced while adding recurring events on the same day as the original event. I would love to help you with this topic.

We apologize for the inconvenience caused by this top priority glitch.
We are actively working on a solution for this, as we take this very seriously.

I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.
They need to assign it, code it, test it, and schedule it for release.

The good news is that you will be contacted as soon as a fix is available.
Thank you for your patience as we see this through.

Hang in there!

Geoff B.

[Geoff B.]

Good evening Michelle,

I apologize for that.

I believe the following rule should work (you should delete the previous one):

.tribe-mobile #tribe_events_filters_wrapper.tribe-events-filters-horizontal, .tribe-mobile #tribe_events_filters_wrapper.tribe-events-filters-vertical {
z-index: 999;
}

Have a good weekend,

Geoff B.

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