TEC-Pro: Additional fields not in line with checkboxes/radiobuttons

[Mario]

Taking a look at the attached image describes my problem – I added a red line to visualize the line high.
The additional fields are set in a different high then the checkboxes and radiobuttons.
This may lead to wrong checkbox-picks.

I´ve tried several themes and deactivated plugins. It appears with my Avada Theme as well with the standard WP themes.

Any ideas how to fix this?
Thank you in advance.

Mario

[Geoff B.]

Good morning Mario and welcome back!

First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.

Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.

Thank you for reaching out to us.

We are sorry to hear about the additional fields display being wonky. Yikes!
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, would it be possible to have a link to a live example of that ?
Seeing it “live” is probably the fastest way for me to help you out.

Hang in there!

Geoff B.

[Mario]

This reply is private.

[Geoff B.]

Good evening Mario,

Thank you for the info.

That allowed me to run some tests.

I believe there is a problematic CSS rule in place

.event-custom-fields input {
width: 98%;
}

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.event-custom-fields input {
width: auto !important;
}

Let me know how that goes.

Best regards,
Geoff B.

[Mario]

Hello Geoff,

this Code works for now.

Thank you for your assistance and happy easter!

Mario

[Geoff B.]

Good morning Mario,

I am super stoked that this helped fix the issue for now.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

Posts