Single Event 404

[Win-River Resort & Casino]

We continue to have a problem adding single events. They produce a 404 error when we view the public event detail page.

The only solution is to make the 404 event a recurring event that only occurs once. Here is a link to a video demonstrating the issue:

http://www.ericstewart.com/Win404e.mov

[Geoff B.]

Good evening and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the 404 error messages creeping up on your site!
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Could you also please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

The reason I am asking is because sometimes, this type of behaviour can be theme-based, especially if customizations were made.

Additionally, if you have not already, could you go through the following : https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/ ?

Finally, if you do have a caching system in place, could you try temporarily disabling that completely and flushing the cache to see if that helps.

Let me know how that goes.

Best regards,
Geoff B.

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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