[Cliff]

Regarding cleanup of past events:

If I understand you correctly, you’re saying that events older than your cutoff (1 month) ARE NOT appearing on the calendar views but ARE appearing in your site’s search results.

If you want to actually delete Event posts (instead of just hiding them from calendar views), one of our users suggested a way to auto-delete ‘tribe_events’ post type posts (note: it’s tribe_events post type, not tribe_event)

Potentially a less “nuclear” option (deleting) is to create a custom WP-Cron (like a server cronjob) to change past events from Published to Pending or Draft or a custom post status.

If you have any follow-up questions, please provide some screenshots and/or links. Thanks!

[Cliff]

Hi Roger. Thanks for your testing.

I just tested it and it seems to work fine (assuming your WPEC payment gateways are setup correctly). Please watch this walk-through video: http://cl.ly/3S1L3D0L073h

Note: a common “whoops” is not setting Stock or setting the sale/availability dates in a way that makes the tickets not appear on the Event Single page.

Let me know if you still have questions.

[Cliff]

Matthew, this may be of interest to you (note: untested for current version of our plugins): https://theeventscalendar.com/support/forums/topic/add-attendees-per-ticket-source-code-inside/#post-994227

Please reference our Refund Policy page and follow those steps.

Let me know if you have any follow-up questions.

[Cliff]

I saw you marked my answer as “correct”. I’m stoked it solved your issue. I’m going to close this ticket. Feel free to open a new ticket if you have any other questions come up. Have a great day!

[Cliff]

This reply is private.

[Cliff]

Piccia, I have X Theme (but haven’t ever used it much).

On a fresh WordPress install with only X Theme and The Events Calendar (free/core, not PRO) active, I created a new event and viewed the single event I just created and saw this: http://cl.ly/2S030V1T3o2S

Then I activated PRO and it displayed the same way.

I’m guessing you are NOT seeing the same thing.

Please see if you can replicate in your install or if there are some X settings or layouts you’re specifically having issues with — or maybe I’m misunderstanding what you’re looking for when you say the sidebar isn’t displaying.

Looking forward to hearing back. Thank you.

[Cliff]

(Make sure ticket start/end sale dates apply to today and that there’s a quantity available to purchase.)

Please send me a link to or screenshot of a single event with a WPEC ticket (front-end visitor view and wp-admin view) so I can help.

[Cliff]

Hi. Glad to hear it! Thanks for letting us know.

[Cliff]

Hi Philippe.

Organizers are actually posts of the ‘tribe_organizer’ custom post type.

Please give our List Venues and Organizers shortcode plugin a try.

If that doesn’t work for you, you could use the paid WP Views plugin or the free Display Posts shortcode plugin or custom coding.

I hope this info helps.

[Cliff]

Hi Michael. Sorry you’re experiencing this.

I just tested and it is working. It works just like displayed at https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/#qr-code-checkins. We even have a way to disable them.

As such, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Here’s some intro about ET+ to make sure we’re on the same page:

Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

===

If I understand your specific use case correctly, one idea is to purchase our PRO add-on to enable recurring events.

For example, you could create an event from 9am – 10am on Tuesday, recurring weekly. Then, you could add a ticket to it to sell that time slot.

Note, however, that this scenario may make it hard to limit bookings to 1-per-time-slot because the ticket is for the recurring event series, not for each occurrence in the series. Also, the ticket won’t specify which occurrence it’s for (e.g. next Tuesday or 10 Tuesdays from now).

Therefore, we do not have true “booking calendar” functionality.

===

If you need additional help to set things up, please reference our ET+ New User Primer.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi Roger. Welcome to magical WordPress and Modern Tribe’s plugins for it 🙂

I see you’ve purchased Event Tickets Plus, our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

If I’m not mistaken, you’re using WP eCommerce plugin, which Event Tickets Plus supports. (If of interest, you can view our roundup/comparison of all the eCommerce plugins ET+ supports.)

To answer your main question, our plugin uses your eCommerce plugin, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are for WooCommerce but should still be relevant) for an idea how to setup tickets.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/).

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi Jo.

We’ve got some info about customizing our List Widget and using the shortcode version of this widget.

If this info doesn’t answer your questions, could you please send me a screenshot of your widget so I can confirm which widget type you’re using and how you’ve got it setup?

Thanks.

[Cliff]

Hi Ryan. Could you please confirm if this is what you’re wanting, for example:

• there are 3 events prior to today, Feb 9
• there are 2 events today
• there are 10 future events

Are you wanting the Month View, for example, to NOT display the 3 events from Feb 1 – Feb 9?

If yes, which views are you wanting this for? (I believe all views other than Month and Week already act this way.)

[Cliff]

Hi Kevin. Sorry to hear about the issue you’re experiencing.

Please share your System Information, any screenshots that may be helpful, and links to any of the iCal/ics files you’re importing so I can test them as well.

This will give me a lot of extra information to help diagnose the problem.

Thanks.

[Author]

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