update probelms

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  • February 3, 2016 at 3:12 am #1066742
    ckas
    Participant

    hi my events from my calandar show on the front page when i select ‘showathome’ for the. However recently it only shows events in the next week and no further. The only way i can show on front page is to modify dates but this is not good. I think it might be bc i updated. how do i revert to older version or how do i fix

    February 3, 2016 at 3:36 am #1066747
    ckas
    Participant

    yes definately happened when i added facebook plugin and updated. need to go back to old version. help

    February 3, 2016 at 8:00 pm #1067338
    Cliff
    Member

    Hi. Sorry you’re experiencing this issue.

    It sounds like an unusual issue. Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    Let us know what you find out.

    ===

    If instead you insist on downgrading instead of working through troubleshooting with the latest version, please reference https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

    However, please note that we only support the latest version of each of our plugins.

    Thanks!

    February 7, 2016 at 3:14 am #1068923
    ckas
    Participant

    hi no luck I down graded and didnt work. I even reverted website back a month and lost my website. Scary. The best option is to get someone to have a good look at it. Happy to pay. How do i proceed and how much will it cost. Note this function to select events to display on the front of my website is the most important feature for me. It used to work fine and as i upgrade the length of time inwhich events can stay up there gets shorter. At one stage there was not time limit ie i could have an event 5mnths away. Then as i upgraded it went to only posting 1mnth. The most recent is 1 week. Can i get some support cheers

    February 7, 2016 at 12:15 pm #1069188
    Cliff
    Member

    This reply is private.

    February 7, 2016 at 11:48 pm #1069225
    ckas
    Participant

    This reply is private.

    February 8, 2016 at 11:12 am #1069657
    Cliff
    Member

    I logged in via the credentials you provided and immediately noticed you have a lot of plugins enabled.

    As stated previously, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    If you want me to try to login again, please leave things in that state (all other plugins deactivated and a default WordPress theme like Twenty Fifteen).

    Let us know what you find out.

    Thanks.

    February 9, 2016 at 11:24 pm #1070586
    ckas
    Participant

    This reply is private.

    February 10, 2016 at 4:36 am #1070618
    Cliff
    Member

    This reply is private.

    February 11, 2016 at 12:23 pm #1071689
    ckas
    Participant

    This reply is private.

    February 11, 2016 at 12:34 pm #1071699
    ckas
    Participant

    these latest issues seem to be bc i reverted teh website back a month to a saved version then reverted back to now.

    February 11, 2016 at 11:50 pm #1071857
    ckas
    Participant

    This reply is private.

    February 12, 2016 at 2:23 pm #1072280
    Cliff
    Member

    Hi. In Chrome Inspector console, I see this error:

    Uncaught TypeError: $ is not a function: http://cl.ly/0G3c1I1A180b

    I believe if you change “$” to “jQuery” it might fix your other issue.

    Please let me know.

    February 12, 2016 at 2:44 pm #1072285
    ckas
    Participant

    This reply is private.

    February 12, 2016 at 2:46 pm #1072286
    ckas
    Participant

    This reply is private.

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