[Cliff]

Mirja, sure, I can offer some CSS to help. First, please remove all your inline CSS (the padding: 30px). Then add this CSS code to your site:

body.single-tribe_events .tribe-events-notices,
body.single-tribe_events .tribe-events-single-event-title,
body.single-tribe_events .tribe-events-schedule,
body.single-tribe_events .tribe_events {
padding-left: 4%;
padding-right: 4%;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Hi. Thanks for your detailed question.

I created this video to describe what’s going on at the link you shared: https://cl.ly/073i2s2z3C1F

Please let me know if I can be of further assistance.

Thank you.

[Cliff]

Hi Susan.

How are people getting to yoursite.com/events ?

Is it from your site’s main menu? If yes, you could edit your WordPress Menu to remove the menu item linking to /events and change it to /events/2017-06

Please let me know how this goes for you.

[Cliff]

Kimberly, I’m sorry you’re experiencing this. I’ll be glad to help.

Please provide a link to view this event and a screenshot of this event’s ticket settings.

Thank you.

[Cliff]

Hi. You posted in our Pre-Sales forum from a user account that doesn’t have any current licenses associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

• Our plugin’s widgets and shortcodes
• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

[Cliff]

Hi Larry.

Thanks for your interest in our plugin suite.

Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets. In other words, coupon codes and payment gateway integrations would be handled by your eCommerce plugin of choice (e.g. WooCommerce).

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned with any phone app or something like https://webqr.com to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Nathan. Sorry you’re experiencing this.

I visited http://t4gdenver.org/events/ and it’s a completely blank white page, which indicates there’s probably an error.

I’d suggest following our recommended troubleshooting steps:

Please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket. WP_DEBUG may draw your attention to conflicting plugins or theme code.

Please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Richard. Thanks for the detailed report.

If you change your default calendar view from Month to List, does the Tribe Bar search results display as expected?

[Cliff]

Glad to hear that!

Regarding a Month View shortcode… there soon will be but not at this time. For more information, please read https://theeventscalendar.com/a-look-at-whats-coming-in-our-4-3-release/

[Cliff]

Hi Jeffrey. Thanks for all the details here.

I believe that you probably do have the Community Events plugin installed, but I’d guess that it’s not activated.

Please go to your site’s wp-admin > Plugins page and see if Community Events is there at all. If it is, it’s installed. Then click to activate it.

Let me know how it goes for you.

[Cliff]

Hi Caroline.

I visited that link and noticed what you were describing.

I didn’t see any console errors at your site (if needed, you may reference our KB article Using Google Chrome Developer Tools), but I believe there is some JavaScript conflict here — not causing a console error, just conflicting code.

I believe the issue is the # being added to the browser address bar.

I’d suggest following our recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

Let us know what you find out.

Thanks.

[Cliff]

Hi, Colin. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

[Cliff]

Ah, I see what you mean. Great observation.

As an example: http://zbr3h.w4yserver.at/events/list/?tribe_state%5B%5D=147,180 is really listing just the events that have “Vienna” as the Venue’s state — and that link wouldn’t get updated as new events assigned to “Vienna” venues get created…

I have created an internal feature request to make Filter Bar’s URLs dynamic instead of specific Event Post IDs.

Unfortunately, I can’t suggest if or when it’d be implemented.

However, you might be able to accomplish what you’re wanting by creating a custom view. Please reference these for more info:

• Understanding and customizing the Tribe Events Bar
• Custom Event Queries
• Using tribe_get_events

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

A more manual alternative would be to use Event Categories (essentially doubling your data entry for each Venue’s state).

Please note that you should change your password (in your initial post, above) for security reasons.

Thanks!

[Cliff]

Hi, Ville. Sorry you’re experiencing this.

It looks like you’re on the latest versions of our plugins and of WordPress core, which is great.

Please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins and WooCommerce core) and see if that helps narrow down the cause of this. To be clear, please do disable any WooCommerce add-ons as part of this testing.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Paolo. Thanks for the detailed question.

I visited our demo site’s Photo View: http://wpshindig.com/events/photo/

Clicked the “Next Events” link at the bottom, which takes me to http://wpshindig.com/events/photo/?action=tribe_photo&tribe_paged=2&tribe_event_display=photo via Ajax, but it’s not blank.

Since I’m unable to replicate this, I’d suggest following our recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Author]

Posts