Events Archive Page Just Disap

[Nathan]

Not sure if it was a recent update or what exactly happened. Everything seems to be working fine except our events archive page just disappeared. http://t4gdenver.org/events/

[Cliff]

Hi Nathan. Sorry you’re experiencing this.

I visited http://t4gdenver.org/events/ and it’s a completely blank white page, which indicates there’s probably an error.

I’d suggest following our recommended troubleshooting steps:

Please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket. WP_DEBUG may draw your attention to conflicting plugins or theme code.

Please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Nathan]

when theme and plugins are deactivated,
It redirects to http://t4gdenver.org/events-single/

[Cliff]

It sounds like you also deactivated The Events Calendar plugin.

Also, a theme must always be active. I’m guessing you were saying that you activated Twenty Sixteen theme.

Please continue the troubleshooting steps with Twenty Sixteen theme and only Modern Tribe plugins active. You can also activate Easy Digital Downloads if you use it for tickets.

However, I noticed you’re using “EDD Tickets”, which has been replaced by Event Tickets & Event Tickets Plus. You should deactivate EDD Tickets and install & activate ET and ET+ plugins and use them with EDD. You shouldn’t lose any ticketing data for your events. And you can get your ET+ license from https://theeventscalendar.com/license-keys/

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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