[Cliff]

I don’t see anything wrong with your setup. However, I’d suggest removing the start and end sale dates (leave blank) and see if they then show up.

If they still do not, you should try a WordPress default theme like TwentyFourteen, TwentyFifteen, TwentySixteen, etc. and see if the tickets then do show up as expected.

[Cliff]

Here’s some CSS specific to that event:

body.post-type-archive-tribe_events .post-554:not(:first-child) {
display: none;
}

If you want this to work for ALL events that span multiple days, you’d need to pull that part off yourself, but you can use this CSS as a starting point.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Thanks for confirming. I did remove “RSS Feed” from this thread’s title.

Could you please provide the code snippet / plugin code you’re using to generate the year feed?

[Cliff]

On my local testing site (where Month is the default view), if I search for the term “ticket”, I’m taken to /events/2016-09/?tribe-bar-date=2016-09&tribe-bar-search=ticket, which results in this: https://cl.ly/3k1J1c0V2J1s

If I then go to the next month (October, where there is an event that should match the search term), it results in this: https://cl.ly/463J0o0V1a1Q

If, however, I search for “xyz” (expecting to match zero events), I still get the message like this:

There were no results found for “xyz” this month. Try searching next month.

1. Are you NOT experiencing the same?
2. Or, if you ARE experiencing the same, are you saying the Month View shouldn’t allow you to click to previous and future months if there are a total of zero matching events in the entire calendar? For example: https://cl.ly/0i3r400H1M3h

[Cliff]

Could you please expand “Child” and “Attending” tickets and take a screenshot of each ticket’s settings?

[Cliff]

Thanks for doing that. Is the issue still happening for you? If it is, please provide a link and any additionally-helpful stuff like annotated screenshots or video screen captures.

[Cliff]

Hi Preston.

I downloaded that .ics file and uploaded it to http://severinghaus.org/projects/icv/, where it said it doesn’t validate: https://cl.ly/090L1Z1z0o0G

I also put it to http://icalendar.org/validator.html and it found other errors: https://cl.ly/3z3K2Z3H1l42

If an iCal feed does not validate, our iCal Importer cannot be expected to handle it accurately, if at all.

Therefore, I’d suggest contacting the creator of this iCal feed and ask about getting it to validate.

I hope this helps.

[Cliff]

Hi. I’ll be glad to help.

If I understand you correctly, you are importing an iCal URL using iCal Importer add-on. For example, you import an event titled “My Event”. Then you visit your calendar on that date and you can NOT see the “My Event” event there. However, if you use the Tribe Bar’s search function (above your calendar) and search “My Event”, you DO find the event. Is this correct?

Feel free to share any links and screenshots or video screen captures you have that might help.

Thanks.

[Cliff]

Hi Carrie.

I can probably provide you a CSS snippet for you if you provide me an annotated screenshot showing what you want hidden and the link where this event can be viewed at.

[Cliff]

Hi Saloni.

We have a bug logged internally regarding DST for recurring events, which sounds like your issue.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Bryan.

It sounds like you’re only asking about the iCal feed and not the RSS feed.

If I’m understanding you correctly, you’re saying the iCal feed (that your users subscribe to) is working fine except that their calendars don’t update within the 10 minutes you change an event (e.g. at 11:50am, changing an event scheduled at noon).

And you think this is because the iCal feed only includes future events and therefore you want to include past events to make sure their calendars update that event that starts at noon.

Did I get all that correct?

[Cliff]

Hi Dawn.

Thanks for your question.

Each single event page and other event pages do have SEO-friendly data, specifically JSON-LD. You can test out any link in Google’s Structured Data Testing Tool.

Please let me know if you have any follow-up questions.

[Cliff]

Hi Jack.

I haven’t heard of this issue before. Could you please try this for me on your Android:

Visit your event’s Attendees page: /wp-admin/edit.php?post_type=tribe_events&page=tickets-attendees&event_id={EVENT_ID} and see if you can manually click to check someone in and see if that works.

[Cliff]

Hi TJ.

Thanks for your question.

If I understand you correctly, you’re wanting to “refund” / re-stock RSVP tickets.

As you know, this is not currently possible.

Regarding making your own, you should probably look through

• /wp-content/plugins/event-tickets/src/Tribe/RSVP.php
• /wp-content/plugins/event-tickets/src/Tribe/Tickets.php

I hope this helps.

If you want, you could also submit a pull request to https://github.com/moderntribe/event-tickets

You might also want to look through the existing Event Tickets / Event Tickets Plus feature requests for additional ideas and others who may want to help you with this.

Please let me know if you have any follow-up questions.

[Cliff]

From your screenshot, remove ?> */ near the bottom of that file.

And make sure that file is located at /wp-admin/content/plugins/

It’s optional but generally recommended to put it in its own folder with the same name as the plugin file. For example:

/wp-admin/content/plugins/my-plugin/my-plugin.php

but

/wp-admin/content/plugins/my-plugin.php will also work

P.S. Since it’s in the PHP comments it won’t hurt/break anything, but the Author URI line should be a link, not words plus a link.

I bet it’ll work for you this time! 🙂

[Author]

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