Forum Replies Created
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AuthorPosts
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Cliff
MemberYou bet. Glad to help. Have a great weekend.
Cliff
MemberGotcha. Thanks for clarifying.
We just released an update to iCal Importer. Updating your site’s plugin likely won’t have an impact on this issue, but I’d still suggest updating to the latest iCal Importer before continuing testing.
I’d suggest following our recommended troubleshooting steps:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while testing the import, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts mode).
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Cliff
MemberHi, Anthony. Sorry you’re experiencing this.
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts mode).
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
September 29, 2016 at 3:21 pm in reply to: Events list does not show pictures in PRO, but does in free version #1170746Cliff
MemberHi Christophe.
This shouldn’t have happened. Our demo site runs the PRO version and it does show images: http://wpshindig.com/events/photo/
Therefore, I’d suggest following our recommended troubleshooting steps:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts mode).
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Cliff
MemberHi Ken.
If you’d like to edit the default capabilities (who can do what), you may choose to consider modifying the behavior via custom code or possibly via a plugin like User Role Editor (we cannot guarantee its compatibility but it generally considered a reliable plugin).
I’d suggest trying to give the Editor role this capability: publish_tribe_events
Please let me know how things go for you.
Cliff
MemberThanks for clarifying.
Here’s an installable .zip file (install it at your Plugins screen) that adds two URLs:
- example.com/events/?ical=1&tribe_display=recently-published
- example.com/events/?ical=1&tribe_display=year
The first is useful when folks are trying to use the iCal importer to pull events from one website to another. It will contain any recently published or modified events. Note: It is subject to the postsperpage setting in WP-Admin > Events > Settings.
The second exports this year’s events (from January through December).
If preferable, there’s a code snippet to share just the events one year out from today. Let me know if this plugin works for you or if you want the code for exporting one year from today.
September 29, 2016 at 3:13 pm in reply to: Exectutiveinnoakland.com – can't copy or clone and event #1170738Cliff
MemberHi David. We do not have a “copy/clone” function, but this plugin exists: Duplicate TEC Event
It’s third-party so we don’t support it or guarantee it, but we’ve heard it works to copy an event within the same site (but not from Site A to Site B).
The nearest to copying an event from Site A to Site B would be to install iCal Importer on Site B and import Site A’s single event iCal URL.
Please let me know if this answers your question.
Thank you.
Cliff
MemberHi Khanh.
You can reply with the iCal URL in a Private Reply. Please share it with us.
Cliff
MemberHi Rupert / Shaun,
The Eventbrite event ID is stored in the postmeta for the WordPress Event’s Post ID.
You can get a WordPress Event’s Eventbrite ID like this:
$eventbrite_id = get_post_meta( $event_id, '_EventBriteId', true );Then you can use this format for the URL: https://www.eventbrite.com/edit?eid=EVENTBRITE_ID
However, I see that you’ve purchased Events Calendar PRO and not Eventbrite Tickets. Please let me know if I’m missing something regarding your question.
I hope this helps.
Cliff
MemberHi Daniel.
Thanks for your interest in our plugin suite. I’m glad you’re liking The Events Calendar so far.
We do have iCal Importer (soon to be replaced by Event Aggregator), but these are not 2-way / full sync. Instead, it’s only a way to bring data into your WordPress site’s calendar.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
Let me know if you have any follow-up questions.
Cliff
MemberHi Andrew.
In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding, and I’ll answer only your first question.
Regarding #1, I believe you’re asking about this file: /wp-content/plugins/the-events-calendar-community-events/src/views/community/event-list.php
Please see https://theeventscalendar.com/knowledgebase/themers-guide/#community for one way to customize the Community Events Event List view.
Please note that it also has action hooks. Therefore, without using the Themer’s Guide, you could inject content via the tribe_ce_before_event_list_top_buttons action hook.
Please let me know if you have follow-up questions on this item.
Cliff
MemberSure thing.
Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.
Thank you!
September 29, 2016 at 2:27 pm in reply to: Need help with QR scanning of RSVPs, not working yet #1170709Cliff
MemberIn that case, it sounds like the issue is with the check-ins, not with the QR code’s link itself. It sounds like you’re doing everything correctly with QR code scanning (being logged in and scanning the QR codes to visit specific URLs).
Therefore, I’d suggest following our recommended troubleshooting steps:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts mode).
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
September 29, 2016 at 2:20 pm in reply to: First Date in Recurring Event links to Last Date #1170708Cliff
MemberThis reply is private.
Cliff
MemberIf I’m understanding what you want, you could just update a user’s RSVP from “Going” to “Not Going” with this code:
update_post_meta( $id, Tribe__Tickets__RSVP::ATTENDEE_RSVP_KEY, 'no' );And then your Attendee Report could just exclude ones that are “Not Going”
I hope this points you in the right direction.
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