Cliff

Forum Replies Created

Viewing 15 posts - 4,846 through 4,860 (of 10,686 total)
  • Author
    Posts
  • in reply to: Events Calendar Pro Content not Synched to Calendar #1245514
    Cliff
    Member

    Hi, Bill. I couldn’t replicate this issue when using Twenty Seventeen theme.

    Here’s my testing video: https://cl.ly/3l2T1n2u0V3a

    One thing that’s different is our Permalinks. I’d suggest seeing if the issue remains when your site has Pretty Permalinks.

    Please let me know how this goes for you.

    in reply to: Facebook Event Aggregator Problems Fetching Data #1245510
    Cliff
    Member

    Sorry to have to clarify this again, but you said:

    yes we deactivated all plugins under theme the7

    So did you have the7 theme active while experiencing the conflict with the Go Pricing plugin?

    If yes, might the conflict instead be with the theme (test by deactivating Go Pricing)? If yes, did you try just the parent theme and not the child theme being active?

    If not, might the conflict only exist if you have both the7 theme (parent and/or child) and Go Pricing plugin active together (maybe why I couldn’t reproduce the issue)?

    in reply to: All Recurrent Events result in 404 Error #1245507
    Cliff
    Member

    Oliver, thanks for sharing where to edit the replacement translation.

    To be clear, this should only be a temporary fix until the next updates of The Events Calendar and PRO and their language/translation files are updated to have this string translated.

    As far as WPML goes, please reference https://theeventscalendar.com/?s=wpml&submit=Search&post_type%5B%5D=tribe-knowledgebase

    If you’re asking how this issue relates to WPML that you might already have setup on your site, I think the best route for you would be to go an alternate route (again, temporarily): if you are comfortable using PoEdit or similar tools you can try to identify and add the missing translation.

    in reply to: Outstanding Event Aggregator issues #1245499
    Cliff
    Member

    Hi, John.

    Sorry you’re experiencing these issues with Event Aggregator (EA).

    In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding, and I’ll answer only your first question…

    It is a known issue. I’ve added this thread to that internal bug report. Please share your System Information and a link to your iCal file.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: Dates of events aren't in order #1245497
    Cliff
    Member

    Hi, Jennifer.

    That link didn’t work for me (didn’t even load a 404).

    The error message is:

    rivercityph.com’s server DNS address could not be found.

    Please let me know once your site is back up.

    Thank you.

    in reply to: I need a begin date and end date to display on my tickets #1245488
    Cliff
    Member

    No rush.

    Please note that you can customize the date format in either tribe_get_start_date() or tribe_get_end_date() in your template override file.

    Also, this thread shouldn’t get Closed until it’s out of Pending Fix status.

    Thank you!

    Cliff
    Member

    For sure, especially since it defaults to this type of setting.

    I’m glad to help!

    in reply to: Console Errors on Widget admin page #1245479
    Cliff
    Member

    Upon activating the Kigo Discovery child theme, these WP_DEBUG messages appeared:

    https://gist.github.com/cliffordp/e5d3b27319531d9d6c645ebc63992af2

    Due to the overwhelming number of WP_DEBUG messages caused simply via initial theme activation, I’d say this is the furthest we’d be able to try helping. I didn’t even try activating the plugin.

    I’d suggest reporting these and any other WP_DEBUG messages you find to the theme/plugin author(s) and only using themes that do not produce WP_DEBUG messages with our plugins.

    Please let me know if you think I can be of any further assistance on this topic.

    in reply to: Editing Template #1244863
    Cliff
    Member

    You could implement a CSS solution, like this:

    body.post-type-archive-tribe_events #hb-page-title {
    display: none;
    }

    You can add custom CSS code via your child theme’s style.css file, via WordPress 4.7’s Customizer CSS settings, or via a third-party plugin (not guaranteed or supported by us), like:

    • SiteOrigin CSS (helps you visually build CSS selectors via its Inspector and Visual Editor, if that’ll help you)
    • Simple Custom CSS
    • Jetpack (supports regular CSS and the LESS and Sass pre-processors)

    If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

    Please let me know how it goes for you.

    Cliff
    Member

    Gotcha. Thanks for clarifying.

    I did see “Account not found” multiple times in that log file. Are both the facilitator and the receiver email addresses actually valid PayPal accounts and setup properly?

    Additional considerations:

    • If you’re in sandbox mode, you need to use sandbox accounts; you cannot mix one sandbox account with one live account.
    • Unless you’ve been explicitly approved by PayPal to use split/adaptive payments, transactions will fail outside of sandbox mode.

    Please let me know what you find out in regards to your PayPal account(s).

    in reply to: All Recurrent Events result in 404 Error #1244845
    Cliff
    Member

    Sorry you’re still experiencing this.

    The “See All” link found in single event pages for recurring events uses a translated form of the ‘all’ slug: ie example.com/event/some-party/alle/ (‘alle’ being German for ‘all’)

    The problem with testing this is that the correct translation (of ‘all’ to ‘alle’) does not yet exist in our language files. Therefore to test this you have a choice: if you are comfortable using PoEdit or similar tools you can try to identify and add the missing translation. Alternatively, you can add this snippet to a custom plugin or to your themes functions.php file:

    function translate_all_slug_to_alle( $text, $original, $context, $textdomain ) {
    if (
    $textdomain !== 'the-events-calendar'
    || $context !== 'all events slug'
    || $original !== 'all'
    ) {
    return $text;
    }
    
    return 'alle';
    }
    
    add_filter( 'gettext_with_context', 'translate_all_slug_to_alle', 10, 4 );

    Let me know if you have any questions and, if things don’t work initially, please try a permalink flush (by visiting Settings > Permalinks – though you don’t need to modify any settings) and see if that helps.

    in reply to: Eventbrite Featured Image Export / Import #1244843
    Cliff
    Member

    That height 100% is coming from http://www.samysphotoschool.com/wp-content/themes/language-school/css/cmsmasters-events-style.css?ver=1.0.0

    Therefore, I’d suggest discussing this issue with your theme author/developer.

    Please let me know if I missed a piece of this puzzle 🙂

    in reply to: + Export Events in Calendar Month View Showing Wrong Events #1244839
    Cliff
    Member

    Gene, I’m glad it’s working much better for you.

    I tried to replicate what your experience is, and I couldn’t.

    If today is Feb 23 and there aren’t any upcoming events until Feb 25, my Month View’s “+Export Events” button creates an iCal file with events ranging from Feb 25, 2017 through Feb 22, 2018.

    Please double-check if your findings are the same. If they’re not, then I’d suggest following these recommended troubleshooting steps for your own site:

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

    Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    in reply to: 1 QR code for mulitple tickets on 1 order #1244827
    Cliff
    Member

    You’re welcome. Thanks for your business!

    I’ll leave this thread open just in case you do come up with a code snippet for me to review, but please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

    Thank you!

    in reply to: Facebook Event Aggregator Problems Fetching Data #1244820
    Cliff
    Member

    Even with that plugin activated (granted, I don’t have any data in it), it still worked for me when running Twenty Seventeen theme: https://cl.ly/3Z2s3N3v1J3e

    Is there possibly something else at play here. Was Go Pricing the only non-Modern Tribe plugin you had activated (while running Twenty Seventeen theme) and it still wasn’t working for you?

Viewing 15 posts - 4,846 through 4,860 (of 10,686 total)