[Andras]

Hello jammycustard,

Great question! It’s not possible out of the box, but there is this snippet I hear of. 🙂

Paste the following snippet into your child theme’s functions.php file:

/**
* Example for adding event data to WooCommerce checkout for Events Calendar tickets.
* @link http://theeventscalendar.com/support/forums/topic/event-title-and-date-in-cart/
*/
add_filter( 'woocommerce_cart_item_name', 'example_testing', 10, 3 );
function example_testing( $title, $values, $cart_item_key ) {
$ticket_meta = get_post_meta( $values['product_id'] );
$event_id = absint( $ticket_meta['_tribe_wooticket_for_event'][0] );
if ( $event_id ) {
$title = sprintf( '%s for %s', $title, get_permalink( $event_id ), get_the_title( $event_id ) );
}
return $title;
}

This is the before and after screenshot:

Before snippet → https://cloudup.com/c5yeg9Horu0

After snippet → https://cloudup.com/cz-EbDJJ10z

Let me know if this helps.

Cheers,
Andras

[Andras]

Dear saravanakumar,

Greetings to you too!

Thank you for reaching out to us with your question.

Although collecting money with our Event Tickets Plus plugin would be possible, but since you don’t want to show any calendar or any event page, it might be better and easier for you to just use an eCommerce plugin like WooCommerce or Easy Digital Downloads. You would anyway need one of these plugins besides Event Tickets Plus.

Unfortunately we cannot help you with the integration of the payment gateway. The projects we work on usually start with a budget of $20.000. And since the payment gateway would need to be connected to the eCommerce plugin, I believe it is better if you contact the developers of those plugins, or look around in their repositories, maybe they already have it implemented.

I hope this helps.

Wishing you a wonderful day,

Andras

 

 

[Andras]

Hello Sally,

Thanks for using our plugins and welcome back! I would be happy to answer your questions.

 

Does Events Tickets Plus enable an alert to be sent (or an overview page) so I can keep updated on attendee progress?

This is not a core functionality of the plugin at the moment, however there is a snippet I can share with you for this. Paste the following snippet into your child theme’s functions.php file and whenever there is an RSVP or a ticket order sent on the site, the site admin will receive an email notification of it.

https://gist.github.com/cliffordp/4f06f95dbff364242cf54a3b5271b182

 

I deleted the duplicate attendees and then attempted to adjust the number of tickets/places available accordingly.

Where did you delete the duplicates?

I just tested this on a local install. I went to the Attendee list of the event, and clicked ‘Delete’ on the specific RSVP. As a result, that attendee got deleted from the list and my stock / availability got adjusted accordingly.

Can you share with me the steps you took?

In your system information I see that you have mismatching versions of the calendar and ticket plugins. Please make sure you update all of them to the latest version and re-test if the stock issue still exists.

I’ll be waiting for the results.

Thanks and cheers,
Andras

[Andras]

Hello again Diane,

I’m sorry you are having this issue the import being stuck with Event Aggregator.

I have recently seen a similar case and it can be solved with a bit of work in the database. In this post you can find the details on what you need to do:

CSV Importing not giving me any column

Let me know if this helps.

Cheers,
Andras

[Andras]

Hello Port,

Thanks for using our plugins and for reaching out to us!

I’m sorry you are having issues with that meta item. I haven’t come across that yet.

To be able to support you:

• Please make sure your WP, your theme and your plugins are all up to date. Check if the issue still exists.
• Try to run a test for conflicts based on this guide: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/
• Please share your system information with me, here’s a handy guide how you can do that: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks for getting back to me with the results and the info. We’ll take it from there.

Cheers,
Andras

[Andras]

Hi Diane,

Thanks for reaching out! I’m sorry about this import issue. Let me try to help you.

Could you please share with me the link to the feed or the file which you are trying to import and is causing you trouble? I would like to test it.

Thanks,

Andras

[Andras]

Hey Rich,

Thanks for the kind words! 🙂

I’m super happy to hear it works now! You have an amazing site, good luck for the future!

I am going to close this ticket for now, but if you need anything else related to this topic or another please post a new topic in the forum and we will help you out.

Cheers,
Andras

PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Thanks! Will be waiting.

Cheers,
Andras

[Andras]

Hi Chris,

That’s curious. Check these:

1. Do you have all your plugins up to date?
2. Did you activate the plugin which I sent you?
3. Could you please share with me your system information so I can check for additional info? (Here’s a guide for this: https://theeventscalendar.com/knowledgebase/sharing-sys-info/)

Thanks and cheers,
Andras

[Andras]

Hi Lisa,

Thanks for reaching out!

I checked the status of the bug ticket. It already has a developer assigned to it, but at the moment we have bugs with higher priority that need to be squashed. This will likely not make it to our next Maintenance Release, so I would expect sometime next year, but cannot confirm any date yet. 2017 is still faaaaar away. 🙂 First we need to get through Christmas and New Years in one piece. 🙂

I’m sorry I cannot give you better news at this time. I’ll put this topic on pending fix status so it doesn’t get closed. We will update it once the fix is release so you will be notified. And if you feel like checking up on the status, feel free to do so and then I’ll give you an update. Hang in there.

Cheers,
Andras

 

[Andras]

Hmmm, that’s curious.

Anyway, I’m glad it works now.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic in the forum and we will help you out.

Good luck with your project!

Cheers,
Andras

PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Hello Jim,

Thanks for getting back to me on this and I appreciate your open feedback.

As I said, we are aware of this issue, we have seen the reports of it, and I can assure you it does not go unnoticed. I have flagged this to my superior, also talked to some developers who were and are looking into the issue, but we didn’t manage to reproduce it locally yet anywhere.

Having DST change only twice a year also doesn’t help too much.

This being said, the more information we get on these cases, the closer we get to a fix. And I can assure you, we are trying to get to the bottom of this with the invaluable help of users like you. I also hope we can fix this by the next DST. 🙂

Good job on contacting your hosting provider and letting me know. One thing though that I see in your system information is that the SERVER TIMEZONE is set to UTC. You might want to check that with them as well.

Do I understand correctly that <span style=”text-decoration: underline;”>only</span> and <span style=”text-decoration: underline;”>all</span> recurring events had their time changed?

Can you give me more details on this? When do the recurring events start and end? (First and last occurrance.)

Which way did the times move? What was the original / what should be the start time, and what did it become after DST?

Thanks for getting these answers for me.

Cheers,
Andras

[Andras]

Hi Serafine,

Super cool, I’m glad it helped and congrats on figuring that out! Good job!

I am going to go ahead and close this ticket, but if you need help on this or something else, don’t hesitate to open a new topic.

Good luck with your project!

Cheers,
Andras

PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Hey Robert,

I’m sorry that didn’t work. You might need to reconnect your license to your site after it has been changed to subdomains.

Here’s how to do that.

1. Remove the license key from your WordPress site
2. Log in to your account at theeventscalendar.com and go to license keys (https://theeventscalendar.com/my-account/license-keys/)
3. Click on ‘Disconnect Now’ next to the domain name
4. Log in to your WordPress site and add the key again.

This should re-register your site to the license key. I hope this helps, let me know. If not, the we’ll look further.

Cheers,
Andras

[Andras]

Hello clarksburgbaptist,

Thanks for reaching out.

We have a ticket open for the DST issue where we are collecting information from different users facing the same problem. There will be still some time until this issue gets fixed, I’m sorry.

Nonetheless, when we release a fix that will not modify your events’ timings that is already in your calendar. You will need to either do that manually or with an SQL query straight in your database.

If you let me know the details of the issue, I might be able to hammer together an SQL query for you. You will then need to run that on your database, which will then change the timings of your events.

• Is it all the events? If not, then it will get difficult and I might not be able to do it.
• Did the start time move? By how much and in which direction? (Pls. give me an example what it was / what it should be and what it is now.)
• Did the end time move? By how much and in which direction? (Pls. give me an example what it was / what it should be and what it is now.)
• Did anything else change? If yes, please give me as many details as you can.

If you send me this info, I can try to help with a hack.

Cheers,
Andras

[Author]

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