CSV Importing not giving me any column

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  • #1185938
    liamrabbitt
    Participant

    Ian trying to import a large cvs file from events but it dose not give me any column to sort by I am trying to import venues 1st. Can you help I attach a sample of the CSV file
    CVL Inport viewwhat I am doing

    #1186080
    Andras
    Keymaster

    Hello liamrabbitt,

    Thanks for reaching out! I’m sorry you are experiencing issues with importing that CSV file. Let me help you out.

    I downloaded your csv sample and tried importing it with Event Aggregator. All worked fine.

    On the screenshot you sent me however, I see semi-colons (;) as separator characters, not commas (,). That could very well cause the issue.

    How you can solve that is basically open the file in a simple text editor like Notepad and do a find/replace for “;” to “,” and that should do the trick.

    Let me know how that works out.

    Cheers,
    Andras

    #1186361
    liamrabbitt
    Participant

    Ok thanks that worked ))) but Start date is not coming in right.
    Date not showing

    Also I seamed to have a import loop going around in Circles see attached image. It been like that for 48 hours now.
    Inport loop

    I also was wondering could we import the Image in the meet up link It imports the events but not the image. here is link http://thingstodoinlondon-uk.com/events/category/social/

    #1186690
    Andras
    Keymaster

    Hello liamrabbitt,

    Glad to hear that helped.

    Regarding date:

    I tested the test file you send, and with that all went good for me. Which column are you setting up as start date, CF_eventdate?

     

    Regarding import loop:

    Is it still looping or did it stop? Do you see any strange result?

     

    Regarding image:

    Do I understand correctly you would like to import from that link? What are the steps you are taking to import? Where would you like to import the image?

     

    Waiting for your answers.

    Thanks and cheers,
    Andras

    #1187242
    liamrabbitt
    Participant

    Hi András and thank you for your replay,
    Regarding date:
    Sorted thank you.

    Regarding import loop:
    I was a large CSV file so took over 48 hours. will up load smaller amounts from now on.

    On that CSV file I sent you are you getting the image imported and if so which one are you using.? As I can’t get it to work.

    Regarding image: Ref Meetup

    No I am using your import tool for Meetup it imports the event but not the events Image.

    Waiting for your answers.

    Thanks and cheers,
    Liam

    #1187730
    Andras
    Keymaster

    Hi Liam,

    Happy to see that some issues are already solved. Let’s keep going so we kill this beast. 🙂

    As I see only the image is left.

    When I import your CSV file, then I map the Img_url column to be the Event Featured Image, and that does the trick:

    Cloudup hr5nt01amia

    Result:

    Cloudup sijo332l22k

    If you have a specific Meetup feed, then please share with me so I can test that.

    Cheers,
    Andras

    #1187830
    liamrabbitt
    Participant

    Ok nearly there.

    On featured image. This is what I am doing but its not being imported to mo my site (
    I have noticed when I open any event that has been imported to my site to edit there is no link on the right to change featured image. I can give you access if you like ?

    On the meet up feed I have discovered its working just most people that set up a meet up event do not include a picture ))

    #1188610
    Andras
    Keymaster

    Hey Liam,

    Hope you had a great weekend!

    That’s weird, because for me it downloaded the image.

    Do you see the images in your Media Library?

    When you set up the import first time did you import the images as well? I’m not quite sure how it works after you update your import, or if you re-import.

    What you can try is delete all the imported events (or just a couple for a test), remove them from Trash / Ignored and then import them again. Maybe give ‘Olly Murs’ a try, that for sure worked for me.

    Also check the permissions for your wp-content/uploads folder and sub-folders whether it is writable. Permissions set to 755 should do it.

    Let me know if this helps.

    Cheers,
    Andras

    #1192634
    liamrabbitt
    Participant

    I still have a problem with a import loop going around in Circles. It been like that for 48 hours now.

    This seams to happen when you try to up load to many events in on CSV file any Idea how to end this ?

    Also is there any way we can load more than one Facebook event at a time like in the old system and also more than one face book page ?

    #1193131
    Andras
    Keymaster

    Hello liamrabbitt,

    Sorry about that import loop. Let me check and I’ll get back to you on this.

    As for the Facebook import, at the moment it is not possible to do a bulk update, like with the Facebook Events plugin. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    I’ll get back to you on the import glitch, please hang in there. :elevator-music-plays: 🙂

    Cheers,
    Andras

     

    #1194151
    Andras
    Keymaster

    Hi liamrabbitt,

    Thanks for your patience. So far I don’t have good news.

    The issue at hand is that an import gets queued up, it runs as much of it as it can, and then defers to another cycle. If something is causing that not to complete, it’ll just keep retrying indefinitely. It is handled by the cron of WordPress which runs every once in a while.

    There might be one option to stop the import, one of our developers is looking into that. I will have to ask for a bit more patience on your side, until we try to figure this.

    The other option is that the import gets done in the meantime. (Did it finish, by chance?)

    I’ll get back to you as soon as I have something.

    Andras

    #1194155
    liamrabbitt
    Participant

    No luck still running but I have patience.
    Thanks for update.

    Liam

    #1195201
    Andras
    Keymaster

    Hey Liam,

    Sorry to hear that. Meanwhile I had a discussion with one of our developers and there is something you can try to do. You would need to tinker a bit in the database, but if you are comfortable with that, then it should be pretty easy to do.

    So, in the database, within the wp_posts table there is a record that should match the following:

    • ‘post_type’ = ‘tribe-ea-record’
    • ‘post_title’ = ‘Record: manual ical’
    • ‘post_status’ = ‘tribe-ea-pending’

    You can get it with the following SQL query:

    SELECT * FROM wp_posts WHERE post_type='tribe-ea-record' AND post_title='Record: manual ical' AND post_status='tribe-ea-pending';

    If you are using phpMyAdmin, then your result should look something like this with one or more lines:

    Cloudup ameb2nce5pk

    Once you have identified the entry, then take note of the number in the ID column.

    That post’s post_status should be updated to ‘tribe-ea-failed’. You can edit that manually or run the following query:

    UPDATE wp_posts SET post_status='tribe-ea-failed' WHERE ID={the id you identified};

    In case you want to stop that import, then try the above and let me know how it worked out.

    Cheers,
    Andras

    #1197180
    liamrabbitt
    Participant

    Ok so it was a large list of events from a CSV file so not just 1 event so how do I find this in the database ?

    #1197285
    Andras
    Keymaster

    Hi Liam,

    That depends on what you want to do.

    If you want to find the import process and stop that, then you only need to do the above. That “post” is basically the whole process of importing that file.

    If you want to find a specific event, then you will need a query like

    SELECT * FROM wp_posts WHERE post_title like '%enter part of post title here%';

    If it’s something else you want to do, then please give me the details.

    Cheers,
    Andras

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