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August 11, 2017 at 9:42 am in reply to: Que no aparezcan los billetes agotados #1334157

Victor
Member

Hola Antonio!

Podrías customizar el template tickets.php ubicado en /wp-content/plugins/event-tickets-plus/src/views/wootickets/ y agregar un condicional para que no muestre el ticket si tiene un stock menor a 1.

Específicamente, podrías modificar la línea 67 para que quede de la siguiente manera:

if ( $ticket->date_in_range( current_time( 'timestamp' ) ) && $ticket_stock > 0 ) {

Espero que eso ayude. No dudes en hacer otra pregunta si lo necesitas.

Saludos,
Victor

August 11, 2017 at 9:24 am in reply to: Extra fields on tickets #1334105

Victor
Member

Hi Arjan!

Thanks for reaching out to us! 🙂 I’d be happy to help here.

We have an extension that will add the event and attendee information to the WooCommerce order details > https://theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details/

If you want to add additional information to the ticket email, you can do so by customizing the email.php template file located at /wp-content/plugins/event-tickets/src/views/tickets/

We have a great article about customizing our templates here > https://theeventscalendar.com/knowledgebase/themers-guide/

Regarding the fields not showing in the My Tickets page, this could be related to a plugin or theme conflict, so could you please go through the complete steps in this guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let me know what you can find in the process?

Also, please make sure you are using the latest versions of our plugins.

Let me know how that goes.

Thanks,
Victor

August 11, 2017 at 9:09 am in reply to: Customize ticket email – Meta and QR table #1334100

Victor
Member

Hola David!

Thanks for getting in touch! Let me try to help you with that.

Are you trying to make use of the ‘tribe_tickets_ticket_email_ticket_bottom’ to add some data? Could you please let me know exactly what you’re trying to accomplish so I can help you out?

Please note that we can’t give support for custom development questions like that as we state here.

That said, we always like helping out and at least point you in the right direction as best we can.

Let me know it.

I noticed you’re from Spain, so feel free to reach out to me in Spanish if that’s more comfortable for you, as it’s my native language too.

Best,
Victor

August 11, 2017 at 8:49 am in reply to: Cron Daemon gives warnings via email each half an hour #1334089

Victor
Member

Hi Rainer!

Great to know no errors are showing up. Thanks for following up to let us know about it.

Don’t hesitate to open a new topic if anything comes up.

Cheers,
Victor

August 11, 2017 at 8:33 am in reply to: Eventbrite not authorizing on site – two factor authentication? #1334080

Victor
Member

This reply is private.

August 11, 2017 at 7:55 am in reply to: Description randomly not being pulled from Google Calendar #1334043

Victor
Member

Hi Jeff!

Just wanted to follow up with this to let you know that the fix for this has passed QA testing and is scheduled to be released next week along with some other server improvements and fixes.

We will notify you as soon as the fix is available for you to try.

Once again, thank you for your patience.

Best,
Victor.

August 10, 2017 at 9:42 pm in reply to: Funcionamiento incorrecto en ocasiones #1333908

Victor
Member

Hola Antonio!

Gracias por haber testeado y volver con toda esa información.

Parece entonces que hay algún conflicto con el tema Divi. Para confirmar esto, voy a realizar algunas pruebas en mi instalación local para ver que información puedo encontrar respecto a este conflicto y te avisaré ni bien tenga resultados.

Mientras tanto, podrías decirnos si estas customizando de alguna manera alguno de nuestros templates o si tienes algún tipo de código personalizado en el archivo functions.php que esté modificando la funcionalidad de alguno de nuestros plugins?

Gracias,
Victor

August 10, 2017 at 9:29 pm in reply to: Web Page Timing Out When Editing Recurring Events #1333904

Victor
Member

This reply is private.

August 10, 2017 at 4:31 pm in reply to: Overnight events duplicated on import from google cal #1333823

Victor
Member

Hello There!

Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with some Event Aggregator server improvements and fixes that solves this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

Please update the plugins and see if the fix works for your site. Don’t hesitate to open a new topic if anything comes up.

Best,
Victor

August 10, 2017 at 4:27 pm in reply to: Event Organizer import change #1333820

Victor
Member

Hello Sean!

Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with some Event Aggregator server improvements and fixes that solves this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

August 10, 2017 at 4:23 pm in reply to: Imported event from Google Calendar duplicates when I edit the event. #1333818

Victor
Member

Hello Mark!

Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with some Event Aggregator server improvements and fixes that solves this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

August 10, 2017 at 4:12 pm in reply to: Event Aggregator importing incorrect dates and times from Google Calendar #1333816

Victor
Member

Hello Walter!

Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with an EA server side fix for this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

August 10, 2017 at 3:39 pm in reply to: (German) translations #1333800

Victor
Member

Hello Johannes!

This time I wanted to share with you that another maintenance release (for the Week of 7 August 2017) is out, including a fix for the country list not being resorted.

More about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

Please update the plugins and see if the fix works for your site. As always, don’t hesitate to open a new topic if anything comes up 🙂

Best,
Victor

August 10, 2017 at 3:33 pm in reply to: Site edits #1333799

Victor
Member

Hello Estelle!

Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

August 10, 2017 at 3:29 pm in reply to: PHP 7 Error #1333794

Victor
Member

Hello Brendyn!

Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor
Author

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Viewing 15 posts - 3,871 through 3,885 (of 5,398 total)

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