[Victor]

Hi Sarah!

Thanks for reaching out to us! I’d be happy to help you with this topic 🙂

If you want to sell tickets using the Events Tickets plugin, you’ll also need an e-commerce. Tickets Plus currently supports WooCommerce and Easy Digital Downloads.

Let me point you to this great article that will get you started on using Event Tickets Plus > https://theeventscalendar.com/knowledgebase/new-user-primer-event-tickets/

If you want to learn the specifics of creating a ticket for an event, you should check this one out > https://theeventscalendar.com/knowledgebase/making-tickets/

I hope that helps! Is there anything I can help you with? Let me know.

Best,
Victor

[Victor]

Hi Ryan!

Thanks for reaching out to us! Let me try to help you with this topic.

Unfortunately, there is no built in way to use the split payments feature with Event Tickets Plus. Like you say, our Community Tickets plugin does have that feature available.

I know there are some third party plugins that might be able to solve your specific need by extending the WooCommerce functionality.

I’m not sure exactly the functionality you are looking for, but you might want to check this plugin’s documentation > https://woocommerce.com/products/paypal-adaptive-payments/ and see if it’s suitable for your needs.

I hope that helps! Let me know if you have other questions.

Best,
Victor

[Victor]

Hi Pete!

Thanks for reaching out to us!

Happy to know you found the source of that problem. That is mostly sure the reason why it wasn’t working.

However, I’d suggest that once your site is live, you run a couple of tests to see if this is still an issue as it might be a conflict with another plugin or theme. In which case, you should test for conflicts by following this guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

As you marked this resolved I’ll go ahead and close it, but feel free to open a new topic if anything comes up and we’d be happy to help.

Good luck with your project! 🙂

Best,
Victor

[Victor]

Hola Antonio 🙂

Gracias por comunicarte nuevamente y reportar este problema.

Efectivamente, pude reproducir esto así que he creado el reporte para que sea corregido en una futura release de mantenimiento. Ni bien esté lanzado el fix, te lo notificaremos.

Por el momento no encontramos una manera alternativa para no tener este problema, pero en caso de encontrar una también te lo haremos saber.

Gracias nuevamente por tomar tu tiempo en esto.

Saludos!
Victor

[Victor]

Hi Jeremy!

Thanks for your patience!

Here’s a code snippet you can place in your active theme’s functions.php file to always show the filters in mobile:

https://gist.github.com/vicskf/1bd6b26ea215d3812e5ff454e936f113

Let me know if it works for you.

Best,
Victor

[Victor]

Hi Alyson!

Thanks for getting in touch! Let me help you with that issue.

When you say that nothing happens, do you mean that it does not load a new page? Or, does it load a new page but the events showing do not match the ticketed/unticketed option?

I can see you are using the Advanced Post Manager plugin, could you please try disabling it and see if it changes anything?

Let us know about it.

Thanks,
Victor

[Victor]

Hi Adam!

Thanks for getting in touch with us! Let me help you with this topic.

I tried using the styles you shared with my own installation and the “View your Ticket” link shows.

Please note that the “View your Ticket” link will only show if you have RSVP/purchased tickets for that event. Can you confirm that the user you are testing this out does have tickets purchased for the event?

If it does and you still can’t see the link, then this could be a theme or plugin conflict, so you should first try testing for conflicts and see if you find any difference > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Let us know how that goes.

Thanks,
Victor

[Victor]

Hi Settimo!

Thanks for getting in touch with us! Let me try to help you with this topic.

Unfortunately, there is no built in option to add multiple venues for an event. However, I did find this functionality as an idea posted in our Uservoice here > https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/4214149-one-event-with-multiple-venues. It’s been tagged as to be taken into account for a future feature release of our plugins.

It could be achievable with some custom coding, but we do not support customizations like this as we state here > https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

We do have a list of customizers we’d be happy to share for this type of customization requests here > https://theeventscalendar.com/knowledgebase/find-a-customizer/

I hope it helps. Is there anything else I can do for you? Let me know.

Best,
Victor

[Victor]

Hi Johanne!

Thanks for getting in touch with us! Let me help you with this topic.

Could you please point me to where the Spit Payments text is? You can share a screenshot of the page or a link to it.

Where are you trying to place that code snippet you shared? Is that the complete code?

Let me know about it so I can further help you 🙂

Thanks,
Victor

[Victor]

Hola Antonio:

Gracias por tomarte el tiempo de reportar esto.

He podido reproducir el error por mi cuenta así que he creado el reporte correspondiente para que se pueda resolver en una próxima release de mantenimiento y te avisaremos cuando esté resuelto.

Por el momento, no he encontrado otra opción para sobrepasar este error más que la que indicas de establecer la repetición para el mismo mes, y editar la fecha de las instancias.

Lamento que experimentes este problema, y espero que puedas solucionarlo temporalmente de esa manera.

Dime si necesitas ayuda con esto.

Saludos,
Victor

[Victor]

Hi Michelle!

Thanks for reaching out! Let me help you with this topic.

I am able to see the event from that Facebook page here > http://nerdoutapp.com/calendar/geek-meet-nightmare-before-halloween/

Did you manage to solve the issue? Let me know about it.

Thanks,
Victor

[Victor]

Hi David!

Thanks for following up with this. Good to know the cURL issue is solved.

Could you please update to the latest version of The Events Calendar 4.5.12.2? This last version includes several fixes and improvements in the Event Aggregator service that might solve your current issue with the EA server.

why are all the events (more than 80 now) updated every run? It re-imports them every hour, but nothing has changed in these events.

This could be a different issue. Could you please share the URL where you are importing events from and let me know the import settings so I will run some tests on my end and see if I can reproduce.

Also, please share with us your latest system information.

Thanks,
Victor

[Victor]

Genial que hayas podido resolverlo! 🙂

Gracias por avisarme.

[Victor]

You are welcome. We’ll keep you posted!

[Victor]

Hi Alyson!

Thanks for following up with this.

I can see in the link you shared the organizer (teacher) link goes to the correct page > https://meditateinsouthampton.org.uk/teacher/5515/. Did you manage to solve it?

When changing any of those labels or when you have problems with links like that, you should try flushing the permalinks by going to wp-admin > Settings > Permalinks and click Save Changes.

Here’s a good article about permalinks best practices as well > https://theeventscalendar.com/knowledgebase/permalinks-best-practices/

should it not by defualt show a picture of the teacher/organiser on the events page?

By default, the event page does not show the organizer featured image. However, you can make that happen by customizing the single events template with one of the methods described in our Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/

Let me know how that goes.

Best,
Victor

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