Help Desk

“View Tickets” link not showing up

  • Posts: 46 Topics: 31
    | Permalink

    HI there guys,

    I feel like I’m missing something really obvious, but I’ve installed the View Tickets plugin, but can’t seem to get the View Tickets link to display on the event when I’m logged in as a test user.

    Hopefully you can see which Tribe plugins I have active (am using Woocommerce), Is any of the below custom css preventing View Tickets link from showing?

    Thanks for your help!

    Adam

    .tribe-tickets-remaining {
    display: none !important;
    }
    .tribe-events-tickets .woocommerce .quantity input {
    background-color: transparent !important;
    width: 4em !important;
    color: #000;
    }

    .tribe-tickets-left {
    display: none !important;
    }

    .tribe-events-tickets .woocommerce .quantity input {
    background-color: transparent !important;
    width: 4em !important;
    color: #000;
    }

    .woocommerce #payment #place_order {
    color: black !important;
    }

    .woocommerce-demo-store .demo_store {
    background-color: #2A61BE;
    color: white;
    font-size: 150%;
    }

    .button.checkout-button, .woocommerce #payment #place_order {
    color: #777777 !important;
    }

    .mk-button–dimension-flat.text-color-light {
    color: #777777 !important;
    }

    .theChampFacebookLogin{
    display: block !important
    }

    /*TICKETS CUSTOM CSS*/
    .tribe-events-tickets input[type=’number’] {
    -moz-appearance:textfield;
    }

    .tribe-events-tickets input::-webkit-outer-spin-button,
    .tribe-events-tickets input::-webkit-inner-spin-button {
    -webkit-appearance: none;
    }

    .tribe-events-tickets .custom-sum-btns {
    display: inline-block;
    vertical-align: bottom;
    }

    .tribe-events-tickets .sum-button {
    font-size: 30px;
    font-weight: bold;
    cursor: pointer;
    overflow:hidden;
    }

    .tribe-events-tickets .dec.sum-button{
    font-size: 34px;
    }

    Posts: 6240 Topics: 17
    | Permalink

    Hi Adam!

    Thanks for getting in touch with us! Let me help you with this topic.

    I tried using the styles you shared with my own installation and the “View your Ticket” link shows.

    Please note that the “View your Ticket” link will only show if you have RSVP/purchased tickets for that event. Can you confirm that the user you are testing this out does have tickets purchased for the event?

    If it does and you still can’t see the link, then this could be a theme or plugin conflict, so you should first try testing for conflicts and see if you find any difference > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Let us know how that goes.

    Thanks,
    Victor

    Posts: 65
    | Permalink

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

    | Permalink