[Victor]

Hi Hirsch!

Thanks for following up with this issue.

We can’t really commit to a date for a fix, but I have just checked the report and it seems a fix is scheduled to be shipped in a maintenance release for late March.

I understand this being important for your client. There are two possible workarounds for this:

One is to disable WP_DEBUG_DISPLAY for your site. This will prevent the PHP warning message from showing up in the attendees export. However, I believe there might be some data missing for the attendee records.

The other one is to replace the Attendees.php file located at wp-content/plugins/event-tickets/src/Tribe/ with the following one instead:

https://gist.github.com/vicskf/cae2703ec34a7b58c80f26d3b0b0b7c1

Please note, this involves modifying a plugin’s core file, which is not really recommended since it will be overwritten with plugin updates, but at least it will fix the PHP warning and missing data.

If you were to try this last option, I highly recommend you first try it out in a dev/staging site before doing so in the live site.

I also encourage to make a full backup of your site, both database and files so in case something goes wrong you can always restore your site.

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

This reply is private.

[Victor]

Hi Mary!

Thanks for clearing that out.

I have just made a few tests with All in One SEO plugin activated and the tribe_events shortcode works on my end. Is that the shortcode you’re using? If not, please let me know which one and where you are placing the shortcode in.

I see you have tried the following:

• Deactivated all other plugins? Yes
• Switched to a default theme? Yes

Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting

Please let us know about that and please share with us your system information. We’ll see if there is anything strange that would indicate an error from there.

Thanks,
Victor

[Victor]

Hi Dan!

The constant that you should state FALSE is WP_DEBUG_DISPLAY, so you should place the following line into your wp-config.php file:

define('WP_DEBUG_DISPLAY', false);

Let me know if that works for you.

Best,
Victor

[Victor]

Hi Tom!

Thanks for coming back.

I did a few tests with All in One SEO and their Social Meta feature activated. It seems the og tags are not being generated for the events. So I can confirm there is a plugins conflict, unless there is an additional setting from All in One SEO that we are missing.

I’m not really sure how the All in One SEO plugin works to generate and render the tags for each post, so I can’t really tell where the conflict is.

I suggest you get in touch with the plugin authors and see if they can offer some insight on the issue. With their help, we can try to locate the source of the conflict and come up with a solution to make things work.

Please let us know if there is anything they need on our end.

Thanks,
Victor

[Victor]

Hi Antwann!

Thanks for following up with this.

I think the only way would be to import events into your iOS device using the iCal feed, with the export button > https://theeventscalendar.com/knowledgebase/exporting-events/

But like you said before, that will not keep the events in sync in case of any changes. Unfortunately, syncing events is not currently a supported feature of The Events Calendar.

Is there anything else I can help you with? 🙂

Best,
Victor

[Victor]

Hi Bram!

Thanks for getting in touch with us! Let me help you with this topic.

You could disable automatic updates for your site to prevent that situation. And then only manually update your plugins or WordPress core files.

Another option would be to post your own translations to The Events Calendar translation repository. > https://translate.wordpress.org/projects/wp-plugins/the-events-calendar/stable This way, they will be available for every update of the plugin.

Let me point you to the following articles about translating our plugins:

• https://theeventscalendar.com/knowledgebase/translating-the-events-calendar/
• https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi Kellsey!

Thanks for reaching out to us! 🙂

I’m sorry to hear that message is showing up. Let me help you with it.

Let me first note that, we don’t limit any functionality of our plugins if you don’t put the license key in Events > Settings > Licenses tab. Active license keys are only needed to get automatic updates.

My previous statement is NOT true with the Event Aggregator functionality. An active and valid Event Aggregator license key is needed to enable imports.

should I be disconnecting it and reconnecting with my new URL here?

Yes, this is safe to do and is indeed something that I would suggest trying to see if it clears the messages. There is no downtime associated with removing your license from your Licenses settings tab.

Please let us know how that works for you.

Thanks,
Victor

[Victor]

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

In the meantime, please make sure you have gone through our Testing for Conflicts Guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know if any difference under those conditions.

Also please provide as much information about the issue as possible and share links and screenshots so we can have as reference.

Finally, don’t forget to share your complete system information information by following the steps in this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

[Victor]

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

[Victor]

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

[Victor]

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

In the meantime, please make sure you have gone through our Testing for Conflicts Guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know if any difference under those conditions.

Also please provide as much information about the issue as possible and share links and screenshots so we can have as reference.

Finally, don’t forget to share your complete system information information by following the steps in this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

[Victor]

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

[Victor]

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

[Victor]

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

[Author]

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