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February 22, 2018 at 12:15 pm in reply to: Events not importing correctly from google calendar. #1461329

Victor
Member

Hi There!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

In the meantime, if you are dealing with an issue, please make sure you have gone through our Testing for Conflicts Guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know if any difference under those conditions.

Also please provide as much information about the issue as possible and share links and screenshots so we can have as reference.

Finally, don’t forget to share your complete system information information by following the steps in this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

February 22, 2018 at 12:13 pm in reply to: replace create_function with anonymous function in community.Main.php line 922 #1461326

Victor
Member

Hi Mike!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

February 22, 2018 at 12:13 pm in reply to: Sort Order with Shortcode #1461325

Victor
Member

Hi William!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

February 22, 2018 at 12:09 pm in reply to: Which capabilities do I have to give/remove to only prevent publishing? #1461320

Victor
Member

Hey there! 🙂

I think you’ll find what you are looking for in the following article > https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

I’m not really sure about the ticket products on the WooCommerce side. I think the best would be to run some tests with it. Let me also point you to the WooCommerce documentation about roles and permissions > https://docs.woocommerce.com/document/roles-capabilities/

I hope it helps.

Cheers,
Victor

February 22, 2018 at 12:04 pm in reply to: Event tickets products are uncategorized. Can I set a category automatically? #1461313

Victor
Member

Hi There!

Thanks for reaching out to us!

That is not a default functionality of our plugins, but it surely is possible to assign a product category to the ticket product after it has been created.

If you want it to be auto-assigned upon ticket creation this would involve custom coding which we can’t give support for as we state here > https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

That said, if you decide to start coding it and bump into any questions, do let us know and we’ll be happy to point you in the right direction as much possible.

Best,
Victor

February 22, 2018 at 11:58 am in reply to: ArgumentCountError thrown #1461304

Victor
Member

Hi Hirsch!

Thanks for taking your time to report this.

I’m sorry for the delay in our response. Let me note that it might take us between 24-48 hrs before we respond to a post as we state here > https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/ It generally is significantly faster than that, but it depends on forums load.

I can confirm this is indeed a bug we are already working on to fix.

I will set this thread’s status to “Pending fix” and link it to the report. This way, we will notify you once a fix is released in one of our next maintenance releases of our plugins.

We apologise for the inconvenience and we appreciate your patience while we work on this.

Best,
Victor

February 22, 2018 at 11:52 am in reply to: Push Events to Facebook Business Page #1461290

Victor
Member

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

I can tell that is unfortunately, not a built-in functionality of any of our plugins. Do let us know if any follow up questions.

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

February 22, 2018 at 11:47 am in reply to: Archive page title. How can I change? #1461278

Victor
Member

Hi Josep!

Thanks for reaching out to us!

I think you’ll find what you are looking for in the following article > https://theeventscalendar.com/knowledgebase/changing-the-browser-title-for-calendar-views/

I hope that helps! 🙂

Best,
Victor

February 22, 2018 at 11:43 am in reply to: Sort function going under divi header #1461272

Victor
Member

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

In the meantime, please make sure you have gone through our Testing for Conflicts Guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know if any difference under those conditions.

Also please provide as much information about the issue as possible and share links and screenshots so we can have as reference.

Finally, don’t forget to share your complete system information information by following the steps in this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

February 22, 2018 at 11:33 am in reply to: Facebook display events in list #1461260

Victor
Member

Hi Alyson!

Thanks for reaching out to us!

Unfortunately, that is not a built-in functionality of our plugins.

It might be possible to do with some custom coding but I believe it would also involve something extra on the Facebook side.

I hope it helps. Let me know if any follow up question.

Best,
Victor

February 22, 2018 at 11:28 am in reply to: Events Ticket Plus using wocommerce variations #1461254

Victor
Member

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

In the meantime, let me share the following article that could be of help for your specific topic > https://theeventscalendar.com/knowledgebase/compatibility-with-woocommerce-extensions/

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

February 22, 2018 at 11:09 am in reply to: Narrow filter options based on a previously selected filter #1461241

Victor
Member

Hi Javier!

Thanks for reaching out to us!

Unfortunately, that is not a built-in setting of the filter bar. You can find all the different settings and configurations in the following article > https://theeventscalendar.com/knowledgebase/configuring-filter-bar/

Let me also point you to the following article that might be of help if you want to create custom filters > https://theeventscalendar.com/knowledgebase/configuring-filter-bar/

I hope it helps. Let me know if any follow up questions.

Best,
Victor

February 22, 2018 at 11:03 am in reply to: Aggiunta funzione maps maker personalizzati #1461238

Victor
Member

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

Let me note that we are fairly limited in how much support we can give for custom development questions like that.

That said, we always like helping out, so please provide as much information of what you are trying to accomplish and we’ll try to point you in the right direction as much possible.

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

February 22, 2018 at 10:58 am in reply to: Events Calendar PRO crippling our site, can google map queries be shut down? #1461228

Victor
Member

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

In the meantime, if you are dealing with an issue, please make sure you have gone through our Testing for Conflicts Guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know if any difference under those conditions.

Also please provide as much information about the issue as possible and share links and screenshots so we can have as reference.

Finally, don’t forget to share your complete system information information by following the steps in this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

For your specific issue. we have a great article that will get you started on Performance Considerations you should know about. After that, if you decide to implement a caching system then you can move to these articles: Caching: What, when and how and Caching month view HTML in transients

Finally, there is a good article George put up here that groups a set of developer plugins. It’s a bit more technical than the others but will definitely be of help if you are into development.

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

February 22, 2018 at 10:56 am in reply to: Display Views gives 404 error when translated into French #1461225

Victor
Member

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

In the meantime, if you are dealing with an issue, please make sure you have gone through our Testing for Conflicts Guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know if any difference under those conditions.

Also please provide as much information about the issue as possible and share links and screenshots so we can have as reference.

Finally, don’t forget to share your complete system information information by following the steps in this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

For your specific issue, let me point you to the following article about WPML support > https://theeventscalendar.com/knowledgebase/wpml-support/

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor
Author

Posts

Viewing 15 posts - 1,861 through 1,875 (of 5,398 total)

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