Home › Forums › Calendar Products › Events Calendar PRO › Sort function going under divi header
- This topic has 6 replies, 3 voices, and was last updated 8 years, 1 month ago by
Rochester Works.
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AuthorPosts
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February 21, 2018 at 8:18 am #1459870
Rochester Works
ParticipantDeveloping with your calendar on http://rochester.s1051.sureserver.com/calendar/. The sortable “events in” tab is going under the header. Can you help me figure this out?
February 22, 2018 at 11:43 am #1461272Victor
MemberHi There!
Thanks for reaching out to us!
Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.
In the meantime, please make sure you have gone through our Testing for Conflicts Guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know if any difference under those conditions.
Also please provide as much information about the issue as possible and share links and screenshots so we can have as reference.
Finally, don’t forget to share your complete system information information by following the steps in this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/
We appreciate your patience while we slowly get back to normal response times.
Best,
VictorFebruary 22, 2018 at 2:02 pm #1461466Cliff
MemberHi. I wasn’t able to replicate this on your site. Here’s a video of my testing: https://cl.ly/1v3L292t3R2T
Please let me know if you still need help with this issue.
Thank you.
February 23, 2018 at 6:28 am #1461914Rochester Works
ParticipantIt’s inconsistent but still happening. The calendar is installed on http://rochester.s1051.sureserver.com/calendar/ and http://rochester.s1051.sureserver.com/events. On edge, firefox, and ie the problem occurs. What browser did you use?
February 23, 2018 at 10:00 am #1462228Cliff
MemberWe checked on Windows with Edge, Firefox, Chrome, IE11, and Brave browsers. And on Mac with Chrome, Safari, and Firefox browsers.
Please send a screenshot of https://supportdetails.com/ on the browser you can consistently reproduce this on.
March 17, 2018 at 9:35 am #1482014Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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