[Sky]

Hi again,

So sorry, I just realized I am providing styles for the horizontal filter bar, and you are using the vertical.

This should get you started:


@media only screen and (min-width: 767px){

#tribe_events_filters_wrapper.tribe-events-filters-vertical, .tribe-filters-closed
#tribe_events_filters_wrapper.tribe-events-filters-vertical {
background: red!important;
}

.tribe-events-filters-vertical .tribe-events-filters-content {
border-color: transparent!important;
background: transparent!important;
}

#tribe_events_filters_wrapper .tribe-events-filters-group-heading, .tribe-events-filter-group.tribe-events-filter-select {
background: transparent!important;
}

}


Please note that we are limited in the amount of support we can provide for customizations such as this here in the forums. If you need to style any other elements in this, try using the browser inspector tool to view the element to see what you need to override.

If you are not familiar with CSS, I would recommend finding a front end developer to help you with your customizations.

Hope that helps! Let me know if you have luck with the latest CSS.

Thanks,
Sky

[Sky]

Hi again,

If you read through the extension page, you will see that the extension provides new url queries where ical feeds can be accessed from your site. You can specify a range of up to three years. You just need to add that URL in your calendar.

Hope that helps.

Thanks,
Sky

[Sky]

Hi again,

Well, from your settings, it will only import events from the next 30 days. To grab more events at a time, increase the Date Range Limit to encompass the events that you want to import.

The setting in the screenshot is normal. The Eventbrite plugin uses the Aggregator service for importing events. The Green “your license is valid” means you have a valid connection through the Eventbrite extension. But since you are not using the actual Event Aggregator extension nothing is returned for this in the help panel. I see the same thing on my working test install.

Where are you seeing the error message “Unable to process this import – a breakage or conflict may have resulted in the import halting.” ? Is this on the staging site or on the live site?

Thanks,
Sky

[Sky]

Hi again,

Thanks for providing the log files. We were able to identify a fatal error in there that is a legitimate bug on our end. However, I’m not sure if this is the cause of your problem, or just something that surfaces when something else is failing.

I have created a bug ticket for the error. Our developers will take a look at it and and get it in line for fixing. We don’t have any other reports like this, so this seems to be an edge case. It may take a while to figure out since there is only one example to provide data from.

Unfortunately, this is not going to help your issue in the meantime.

Other things I can suggest:

* Try reverting to a previous version of the Events Calendar Plugin(s) to see if that resolves the issue temporarily.

* Try importing from the site’s iCal feed. In Events > Imports, create an iCalendar feed with the url like so: https://www.hartsvillesc.gov/event/fall-festival-of-choral-music/?ical=1

To get more events at once like that, you can use https://www.hartsvillesc.gov/events/?ical=1&tribe_display=list

I will attach this thread to the bug ticket and set it as “pending fix”, and when that issue is fixed we will follow up with you here.

Try the other things I suggested and let me know if you have any luck with that.

Thanks,
Sky

[Sky]

Hi again,

Great! Glad to hear that you were able to get this sorted.

Please let us know if you have any questions or issues in the future.

Thanks,
Sky

[Sky]

Hi again,

I’m sorry to hear of your frustration.

It sounds like your live site is working, but just isn’t pulling in all the events that you expect?

Can you tell me what you have set in Events > Settings > Imports > “Import Limit Type” and if applicable, also for “Import Date Range Limit”?

Can you also tell me when the events that aren’t importing take place?

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I will try to help with your question.

This behavior is controlled with Javascript, and there isn’t really an easy way to change that. It fills in the child category automatically when there is only one.

I would recommend using the “dropdown” option for categories in Events > Settings > Filters. While it does show the child categories up front, it does not automatically select a child category when choosing the parent.

Hope that helps! Please let me know if you have any questions about this.

Thanks,
Sky

[Sky]

Hi there,

Check out our free extension Advanced iCal Export: https://theeventscalendar.com/extensions/advanced-ical-export/

This will allow you to access feed urls for longer period of times; up to three years.

Hope that helps! Please let me know if you have any additional questions about this.

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’d be happy to help with your question.

I’m not sure why they chose to grey out the other ticket types when adding a ticket. I guess it’s because there is no built in cart for Tribe Payments.

In any case, when you get to the PayPal cart, there is a link in the top right that says “continue shopping.” Clicking this will bring you back to the event and allow you to add more tickets. The PayPal cart will remember all the events you add until checkout.

Hope that helps! Please let me know if you have any additional questions about this.

Thanks,
Sky

[Sky]

Hi again,

The issues that I have seen with that were due to security rules that were put in place by either a plugin or in the server configuration. The WordPress ajax file is located in the “WP Admin” folder. Sometimes people will block access to the WP Admin directory from the front end as a security precaution. One place such a rule could be placed is in the .htaccess file. It’s worth checking to make sure there’s nothing out of the ordinary going on in there.

Other times I have seen the error, it was just plugin conflict.

Thanks,
Sky

[Sky]

Hi again,

Transients are entries in the database that store site configurations or content that are updated on a time interval. The purpose is to increase performance by reducing calls on each load. They are regenerated when they don’t exist, so there’s no need to worry about breaking anything when deleting them. If there are still transients from before you moved servers, this could indeed be the problem.

Can you give that a try?

Thanks,
Sky

[Sky]

Hi again,

Thanks for trying that.

I tried to import from your EB organizer, and it said there were no events to import. Looking at the EB URL, it shows 0 events. Are you sure this is the correct organizer for the events you wish to import?

Thanks,
Sky

[Sky]

Hi again,

Did you try changing the setting in Events > Settings > Imports > “Import Process System” to “Cron-based”?

If that doesn’t change anything, can you try installing this plugin: https://wordpress.org/plugins/artiss-transient-cleaner/ and delete your transients?

Let me know how that goes.

Thanks,
Sky

[Sky]

Hi again,

You do not need the Event Aggregator unless you are wanting to import events from a third party calendar like Google calendar, Meetup.com etc. I only mentioned it because you indicated you were having the same issue as the other thread you linked to.

It doesn’t look like your image was uploaded. Please note that you can currently only upload images here by visiting the forum website. Email attachments will not display. We are switching to a new support system in the next few weeks where this will be possible, but for now you need to reply by logging into the forums.

If you can share a screenshot of your Event Series settings for the event, and provide links to the event series on your website, I will take a look and see what’s going on.

Thanks,
Sky

[Sky]

Hi again,

In Events > Settings > Community > “Community Tickets” there is a setting “Allow any user to create tickets.” Checking this will allow Subscribers to create tickets.

Organizers can be added by anyone submitting an event if “Users cannot create new Organizers” is unchecked in the same settings tab as above.

There is not a way to automatically create Organizers from you users by default. This may be possible with some customization, but this is beyond the scope of what I can help with here in the forums.

Please let me know if you have any additional questions about this.

Thanks,
Sky

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