Forum Replies Created
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AuthorPosts
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Shelby
ParticipantHey there Chris,
I’m glad this worked for you!
Please feel free to reach out with any questions you have in the future. π
Best,
Shelby π
Shelby
ParticipantHey there Justin,
Apologies for the delay, but I had intended to drop a line just to say that I’m glad you worked this one out!
Please feel free to reach out with any questions you have in the future. π
Best,
Shelby π
Shelby
ParticipantHey there Jeremy,
Apologies for the delay, but I had intended to drop a line just to say that I’m glad this worked for you!
Please feel free to reach out with any questions you have in the future. π
Best,
Shelby π
May 25, 2017 at 7:58 pm in reply to: Fatal error: Call to undefined function tribe_main_pue_helper() #1289213Shelby
ParticipantHey there Tanner,
Apologies for the delay, but I had intended to drop a line just to say that I’m glad that you found a solution!
Please feel free to reach out with any questions you have in the future. π
Best,
Shelby π
May 25, 2017 at 7:56 pm in reply to: Display on list view for RSVP & Non-RSVP events confuses customer #1289210Shelby
ParticipantHey there Bob,
Apologies for the delay, but I had intended to drop a line just to say that I’m glad this worked for you!
Please feel free to reach out with any questions you have in the future. π
Best,
Shelby π
Shelby
ParticipantThis reply is private.
Shelby
ParticipantHi Luc,
I’m still trying to replicate your error with the ID 0 tickets. Could you possibly set up a free ticket for an event on your site and send me a link so that I can “purchase” and test check in’s?
As for customizing the ticket, what kind of information would you like to put on it? We may have a solution, depending on what types of information is needed. π
Let me know!
Best,
Shelby
Shelby
ParticipantOf course Pascal, please let us know if you have any questions about our plugins in the future! π
Best,
Shelby
Shelby
ParticipantHi again Nicolette,
I just want to confirm that we’re seeing the same thing. I’m getting about a 4 second load on pagination. Is that about what you’re experiencing?
While I dig into this for you, could you review this information on caching and ensure that you’re taking all the steps you can to improve the load times that way? π
Thanks!
Shelby π
Shelby
ParticipantThis reply is private.
Shelby
ParticipantHi again Myles,
I’m happy to answer this question! π
You can find the information on the shortcodes available in Events Calendar PRO here.
Can you let me know if this helps with what you’re looking to do?
Best,
Shelby π
May 25, 2017 at 1:19 pm in reply to: X Theme + Event Calendar Pro after 4.41 : No Photo View #1289070Shelby
ParticipantHi again,
It looks like this is a bug. I was able to replicate this with the latest version of our plugin and X Theme. After some inspection, I’ve discovered that X Theme is causing several javascript conflicts with our plugins.
So, here are the next steps with this:
- I’ll be documenting this bug in our system, and you’ll receive an update when it’s fixed. (Which will depend on the amount of the reports we get of this issue)
- In the meantime, I’m glad you found a work around by rolling back. This should work for awhile. π
- Finally, I’d suggest reaching out to Theme Co’s support to see if they’re able to help resolve this conflict, as we don’t officially support theme conflicts on our forums.
Please let me know if you have any follow up questions or need clarification!
Best,
Shelby π
Shelby
ParticipantHi Gregg,
I’m happy to answer your questions here! π
Unfortunately, our community events submissions aren’t quite that granular. You can check out the functionality offered by Community Events here in the new user primer, and here in the settings overview. π
Please let me know if you have any follow up questions or need any clarification. π
Cheers,
Shelby π
Shelby
ParticipantHi William,
Unfortunately that’s not a built-in option yet. However, it could be possible with some customization. To make these customizations, you’ll want to reference the Themer’s GuideΒ and functions list. Additionally, we have some guidance for finding help making those customizations here. I also think you may find Barry’s methods in this thread helpful. π
Please let me know if Β you need any clarifications!
Best,
Shelby π
Shelby
ParticipantHi Dan,
Thanks for reaching out!
Unfortunately, this is a known bug within the plugin that we’re working on. I’ve added yours to the list of threads and upped the priority for squashing this one, but in the meantime, your solution is the best work around.
Please let me know if you have any follow up questions, or need any clarification. π
Best,
Shelby π
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