[Shelby]

Hi Brigitte,

I’d love to help you out here, thanks for using our plugins! 🙂

I’m not sure I completely understand what you’re asking for here. It looks like you may be a native French speaker, based on the language of your site? If that’s the case, feel free to write your message in French, and we can always use Google Translate to interpret what you’re asking for. I think that will provide a lot of clarity in this process. 🙂

Cheers,

Shelby 🙂

[Shelby]

Hi there Yuval,

I’m happy to help here! 🙂

You should be able to hide this with the following CSS:

.tribe-events-duration{display: none;}

Please let me know how this goes!

Best,

Shelby 🙂

[Shelby]

Hi Glen,

Thanks for considering our plugins, I’m happy to help and provide some clarification!

Unfortunately, at this time, it’s not a built in option to change the view for recurring events, but this change could be made with some customization. I recommend checking out the following resources to learn about the built in settings and for help if you’d like to try making these changes yourself or to find someone to help out with this:

Event Aggregator New User Primer (To check out the available options in the plugin)
Event Aggregator Event Import Settings
Themer’s Guide (Help for making the changes yourself)
Customization Guide (Help finding help with making custom changes)

Please let me know if you have any follow up questions or need clarification!

Best,
Shelby 🙂

[Shelby]

Hi Joanna,

We’ve looked over your snippet, and have revised it below. You should insert the following in your functions.php file. Please let me know how this goes! 🙂

<?php

/**
 * An example for how to dequeue a script
 *
 * Obtain the handle of your script by searching through the code, and then 
 * add a wp_deregister_script() function call for that handle.
 */
function tribe_dequeue_script_example() {
 wp_deregister_script( 'tribe-events-jquery-resize' );
}
add_action( 'wp_enqueue_scripts', 'tribe_dequeue_script_example', PHP_INT_MAX );
add_action( 'admin_enqueue_scripts', 'tribe_dequeue_script_example', PHP_INT_MAX );

[Shelby]

Hi Amy,

Glad to help you here 🙂

To show only the first instance of a recurring event just go to WP-Admin > Events > Settings > General > Recurring event instances, check that option and Save Changes. After that the recurrence should work as you describe.

Please let me know how this goes! 🙂

Best,

Shelby 🙂

[Shelby]

Hi there Ben,

I’d love to help here!

Can you please confirm for me that you followed Geoff’s suggestions here? Based on your comments in this thread, it seems like perhaps you didn’t understand what he was asking you to do, and I’d be more than happy to clarify if you need it. 🙂

Cheers,

Shelby 🙂

[Shelby]

Hi there Michele,

Of course, I’d love to help out here!

Because I’m unable to replicate this issue on my testing server, this seems that it may be a theme or plugin conflict, so I have some action steps for you to get me the information I need to help you:

1. Would you please work through the steps here to test for a conflict? This will help me be able to better assist you. 🙂
2. Can you please turn on debugging in WordPress and let me know what errors it throws?

Let me know, and we’ll work on solving this!

Best,

Shelby 🙂

[Shelby]

Hey Merijn,

Thanks for using our plugins!

Since you seem to be a current user of our premium plugins and/or free plugins, I recommend reaching out to our support on the Events Calendar PRO premium forum or WordPress.org forum. In those places, we have the capacity to provide more technical support. This Pre-Sales forum is reserved specifically for questions about the features of our plugins for users who are making decisions about which, if any, to purchase.

Let me know if I can clarify any of this!

Best,

Shelby 🙂

[Shelby]

Hi there,

I’d be happy to help out with this!

I just visited your site, and it looks like it’s showing all 8 of your events. Did yesterday’s update resolve this issue?

Let me know! 🙂

Best,

Shelby 🙂

[Shelby]

Hi Chris,

Glad to see this resolved! Please reach out in the future with any questions or concerns you have about our plugins! 🙂

Best,

Shelby 🙂

[Shelby]

Hi again Justin,

Thanks for working through that process with me. Here are the next steps I want you to take:

1. Change the “Events URL Slug” setting under “Events > Settings” to “calendar” instead of events
2. Reset your permalinks again
3. Clear your cache
4. Navigate to https://greenwood.church/calendar and see if it’s still throwing the 404

Let me know how this goes. 🙂

Best,

Shelby 🙂

[Shelby]

This reply is private.

[Shelby]

Hi there,

As a rule, we don’t log into customer sites, except in extremely strenuous cases, so I’ve erased your credentials from your last private reply.

I think your best bet here is going to be dequeuing that file using either this extension or the methods that Kyle suggests here in this thread. 🙂

Unfortunately, beyond this assistance, we can’t support theme conflicts too deeply on this forum, as it would be logistically impossible for us to test and ensure our plugins are compatible with every configuration of themes and plugins within the WordPress ecosystem. So on this forum we can only focus on issues present with the default WordPress themes, and our plugins.

Either way, let me know how the dequeuing goes.

Best,

Shelby 🙂

[Shelby]

Hi Luka,

I’m so sorry, I think there’s been a bit of a misunderstanding here, and I’d really like to clear it up if I can:

My response was intended to address the “work around” that you requested and put in the title of this thread. What you were asking for there is a customization and we don’t provide custom code on our forums when the queue volumes are high.

I did, however, get so focused on the specific work around you were asking for, that I forgot to address the bug aspect of this situation, and for that I apologize. So, to back track, let’s address that bit:

1. Can you send me a link so I can see this firsthand?
2. Please send me the steps exactly to set up this widget as you did so I can attempt to replicate this in my testing environment.

Please let me know about these things, and I will be more than happy to help you out here. Again, apologies for the mistake, we certainly all make them from time to time, and though this shouldn’t reflect on your opinion of MT as a whole, we certainly aren’t infallible.

Best,

Shelby 🙂

[Shelby]

Hi Raymond,

You’re very welcome! 🙂 Please reach out in the future with any questions you have about our plugins and their features!

Best,

Shelby 🙂

[Author]

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