Pretty Permalinks is on but my calendar is throwing 404 errors

[Justin]

I’ve turned on pretty permalinks (at least I think so…), as shown in this picture that is attached.

The “month” view of my calendar works, but its not at the correct location (i.e. /events). The list view throws a 404 error every time.

Please advise me on how to fix this issue.

[Justin]

When I click on the view “list” I am taken to the page: https://greenwood.church/events/list/

However, the List view seems to reside at https://greenwood.church/?post_type=tribe_events&eventDisplay=list

[Shelby]

Hi there Justin,

Thanks for using our plugins, and I’m very happy to help out here! 🙂

 

This sounds like it may be a theme or plugin conflict. Could you please go through the steps here to test for a conflict and let me know what you find out? Then we’ll go from there!

Let me know if you have any follow up questions or need any clarification about this. 🙂

Thanks,

Shelby 🙂

[Justin]

Shelby

Thanks for responding quickly! I have tried disabling the theme, and all plugins except for events calendar and the pro plugin. When I go to greenwood.church/events I still get the screen shown in the first image…

However, when I go to the https://greenwood.church/?post_type=tribe_events&eventDisplay=month, I get the second image…

I showed you above where I enabled pretty permalinks – I don’t understand what’s going on here. Can you advise me on the next step?

[Shelby]

Hi again Justin,

Thanks for working through that process with me. Here are the next steps I want you to take:

1. Change the “Events URL Slug” setting under “Events > Settings” to “calendar” instead of events
2. Reset your permalinks again
3. Clear your cache
4. Navigate to https://greenwood.church/calendar and see if it’s still throwing the 404

Let me know how this goes. 🙂

Best,

Shelby 🙂

[Justin]

Hey Shelby sorry for the delayed reply…

I follwed your steps but still cannot get the proper display, see the attached image – with the weblink you suggested in the browser bar…

[Justin]

Turns out it was something in the theme I think. At least the theme support was able to fix it…
https://webnus.ticksy.com/ticket/1207959/

[Shelby]

Hey Justin!

Happy to see you found a solution. Please feel free to reach out if you have questions in the future about our plugins or issues with their features.

Take care!

Best,

Shelby 🙂

[Author]

Posts