Home › Forums › Welcome! › Pre-Sales Questions › User editor role can't change date
- This topic has 7 replies, 3 voices, and was last updated 8 years, 9 months ago by
Merijn.
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June 15, 2017 at 1:13 pm #1298740
Merijn
ParticipantAs admin we can edit event date. As editor it’s not possible. When you select an other date and save the even it doesn’t save the new date.
I tried changing the theme to twentyeleven and I deactivated all other plugins. The Events Calendar and The Events Calendar Pro plugins are up to date.June 16, 2017 at 11:52 am #1299302Shelby
ParticipantHey Merijn,
Thanks for using our plugins!
Since you seem to be a current user of our premium plugins and/or free plugins, I recommend reaching out to our support on the Events Calendar PRO premium forum or WordPress.org forum. In those places, we have the capacity to provide more technical support. This Pre-Sales forum is reserved specifically for questions about the features of our plugins for users who are making decisions about which, if any, to purchase.
Let me know if I can clarify any of this!
Best,
Shelby 🙂
June 16, 2017 at 11:52 am #1299303Merijn
ParticipantBeste Forums, We hebben jouw bericht ontvangen en een ticket aangemaakt. Eén van onze medewerkers zal het bericht in behandeling nemen en een antwoord geven (normaliter binnen 1 werkdag, doch uiterlijk binnen 48 uur). Om de status van het ticket te bekijken of extra informatie toe te voegen kun je op onderstaande link klikken: http://klantenservice.webalist.eu/helpdesk/tickets/7702 Hartelijke groeten,
June 21, 2017 at 2:45 pm #1301364Barry
MemberHi Merijn! I’ve moved this across to the Events Calendar PRO forum to save you re-posting 🙂
What you’re describing though seems a little odd: have you modified the user roles at all, whether via a role editor plugin or some other way?
June 22, 2017 at 2:18 am #1301587Merijn
ParticipantHello, there is a role editor plugin but it’s turned of.
June 22, 2017 at 6:31 am #1301659Barry
MemberOK, then I suspect perhaps that is behind this since, on a clean installation there is no problem I can see when an editor tries to amend a date.
Now that plugin is deactivated, what happens if you create a new user account (editor role) – is that user able to update events and set the dates?
July 14, 2017 at 9:35 am #1321277Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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