Shelby

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Viewing 15 posts - 466 through 480 (of 1,127 total)
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  • Shelby
    Participant

    That’s great to hear! Thanks for sticking with it!

    Please feel free to reach out in the future with your questions about our plugins and their functionality. πŸ™‚

    Best,

    Shelby πŸ™‚

    in reply to: List view venue fields #1298724
    Shelby
    Participant

    Hi again Greg,

    Thanks for clarifying!

    Your developer should insert the following into the theme modifications where they want the state info to print:

    <?php echo tribe_get_state();?>

    Please let me know how that goes!

    Best,

    Shelby πŸ™‚

    in reply to: Cant use existing organizers #1298713
    Shelby
    Participant

    Hi Doron,

    There seem to be a LOT of errors printing in your log, many of which have been present since as early as January.

    Unfortunately, with this many errors, and my inability to replicate it on my server, I have to conclude that this is a conflict. If you can disable all of the other plugins and switch to a default WP theme, clear your cache, and show me if errors for just our plugins are still printing and if the issues persist, then I can keep troubleshooting this.

    However, if you’d like to try and resolve these issues with the other errors present, you’ll need to hire a developer to help out. If you need to find someone to help with the customizations, we have some tips for finding help here.

    Hope this helps, and thanks for understanding!

    Best,

    Shelby πŸ™‚

    in reply to: JavaScript Conflicts Causing Resizing Issues #1298699
    Shelby
    Participant

    Hey Joanna,

    Thanks for clarifying. πŸ™‚

    I’ve done some additional digging into this topic, and I found a very similar thread between user Marty, and support team member Brook, that I think will give you the answers you need, as that specific file is mentioned with a similar request, and Marty reported that he was able to implement the solution. You can view that thread with this link.

    Please let me know if this helps and if you have any follow up questions to this issue!

    Best,

    Shelby πŸ™‚

    in reply to: Adding content above and below the events page/s #1298239
    Shelby
    Participant

    Hey Brett,

    Thanks for posting, & I’m happy to help.:)

    Unfortunately, this kind of request would require some customization that we can’t provide on these forums. However, we do have some resources for guidance in doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.

    Hope this helps, and thanks for understanding!

    Best,

    Shelby πŸ™‚

    Shelby
    Participant

    Hi there Justin,

    Thanks for using our plugins, and I’m very happy to help out here! πŸ™‚

     

    This sounds like it may be a theme or plugin conflict. Could you please go through the steps here to test for a conflict and let me know what you find out? Then we’ll go from there!

    Let me know if you have any follow up questions or need any clarification about this. πŸ™‚

    Thanks,

    Shelby πŸ™‚

    in reply to: Add a message for the event when sales have ended #1298236
    Shelby
    Participant

    Hey Luka,

    Thanks for posting, & I’m happy to help.:)

    Unfortunately, this kind of request would require some customization that we can’t provide on these forums. However, we do have some resources for guidance doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.

    In this case, I do think you might find this documentation here helpful for finding a solution.

    Hope this helps, and thanks for understanding!

    Best,

    Shelby πŸ™‚

    in reply to: Zero result filters vs. limiting of options #1298233
    Shelby
    Participant

    Hey there,

    Thanks for posting, & I’m happy to help.:)

    Unfortunately,Β both of these requests would require some customization that we can’t provide on these forums. However, we do have some resources for guidance doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.

    Hope this helps, and thanks for understanding!

    Best,

    Shelby πŸ™‚

    in reply to: JavaScript Conflicts Causing Resizing Issues #1298232
    Shelby
    Participant

    Hi there Joanna,

    Great question, and I’m happy to help! πŸ™‚

    I think you’ll find that this free extension will help out with dequeuing files as you need. πŸ™‚

    Please let me know if you have any follow up questions to this or need any clarification on this!

    Best,

    Shelby πŸ™‚

    Shelby
    Participant

    Hey Dan,

    Thanks for using our plugins, I’m happy to help! In order to help, I would like to get some more information from you, if I can:

    -First, if you could please test for conflicts by following this documentation? Let me know what you find. This will help me determine how deeply we need to look into the specific configuration of your site, or if this is a bug. πŸ™‚
    -Can you send me a link to your site so I can see this firsthand? Β I can often be more helpful in giving solutions to problems I can see and interact with.

    Thanks!
    Shelby πŸ™‚

    in reply to: Display event location on event hover on month view #1298230
    Shelby
    Participant

    Hey there,

    Thanks for posting, & I’m happy to help.:)

    Unfortunately, this kind of request would require some customization that we can’t provide on these forums. However, we do have some resources for guidance doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.

    Hope this helps, and thanks for understanding!

    Best,

    Shelby πŸ™‚

    in reply to: Don't display past weeks in month view #1298229
    Shelby
    Participant

    Hey Daniel,

    Thanks for posting, & I’m happy to help.:)

    Unfortunately, this kind of request would require some customization that we can’t provide on these forums. However, we do have some resources for guidance doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.

    In this particular situation, however, I think you’ll find this thread here helpful. πŸ™‚

    Hope this helps, and thanks for understanding!

    Best,

    Shelby πŸ™‚

    in reply to: Add additional tick boxes to ticket ordering process? #1298228
    Shelby
    Participant

    Hi there Callum,

    Great question, and it makes total sense to want that functionality!

    There are a couple ways that I can think to implement this:

    -Add extra fields to your tickets with our additional fields functionality.

    -Adding more checkout fields with this add on from WooCommerce

    Please let me know if you have any follow up questions or need any clarification!

    Best,

    Shelby πŸ™‚

    in reply to: Filter by country creates very long URL #1298227
    Shelby
    Participant

    Hey Oliver,

    Thanks for posting, & I’m happy to help .:)

    Unfortunately, this kind of request would require some customization that we can’t provide on these forums. However, we do have some resources for guidance doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.

    For your particular situation, I think you may find Cliff’s thoughts here helpful. πŸ™‚

    Hope this helps, and thanks for understanding!

    Best,

    Shelby πŸ™‚

    Shelby
    Participant

    Hey there,

    Thanks for using our plugins, I’m happy to help! In order to help, I would like to get some more information from you, if I can:

    -First, if you could please test for conflicts by following this documentation? Let me know what you find. This will help me determine how deeply we need to look into the specific configuration of your site, or if this is a bug. πŸ™‚
    -Can you send me a link to your site so I can see this firsthand? I can often be more helpful in giving solutions to problems I can see and interact with.

    Thanks!
    Shelby πŸ™‚

Viewing 15 posts - 466 through 480 (of 1,127 total)