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July 28, 2017 at 4:58 am in reply to: Label Fields Missing #1327346

Patricia
Member

Hi Lynne,

Good to know you were able to figure out the cause of the issue you were experiencing. 🙂

For future reference, if you want to know what was updated in future releases of our plugins, you can check our recent release notes here.

Let me know if you need anything else or if you have any other questions and I’ll be happy to assist!

Regards,

Patricia

July 28, 2017 at 4:50 am in reply to: Remove "+Export Events" button #1327345

Patricia
Member

Hi Anna,

You are very welcome!

Let us know if you need anything else and have a great day 🙂

Regards,

Patricia

July 27, 2017 at 2:34 pm in reply to: Display Two or More Featured Images on Same Day #1327157

Patricia
Member

Hey Samuel,

You are very welcome! 🙂

Let me know if you need anything else and have a great day!

Regards,

Patricia

July 27, 2017 at 2:31 pm in reply to: Remove "+Export Events" button #1327155
Patricia
Member
Hi Anna,

One more note about this, to remove the export button from this specific page you mentioned, you can add the following code to your theme’s style.css file:
```
.tribe-events-cal-links {
    display: none !important;
}

.tribe-events-ical {
    display: none !important;
}
```
Let me know if you need anything else and I’ll be happy to assist! 🙂

Regards,

Patricia
July 27, 2017 at 2:14 pm in reply to: Remove "+Export Events" button #1327134

Patricia
Member

Hey Anna,

Thank you for reaching out to us!

Actually, our knowledgebase is outdated and that plugin doesn’t work anymore: we are planning to update it soon 🙂

To remove the “Export” Links from Event Views, you can add the following snippet to your theme’s functions.php file:

https://gist.github.com/nefeline/313d861e13eea64079b1e8aea203e051

I hope this helps! Let me know if you need anything else and I’ll be happy to assist! 🙂

Regards,

Patricia

July 27, 2017 at 1:09 pm in reply to: Individual pages for recurring events not showing up #1327108

Patricia
Member

Hey Ilija,

Thank you for reaching out to us!

I’ve accessed your site and could replicate the issue you are experiencing.

Can you please make sure that both The Events Calendar (TEC) and Events Calendar Pro (ECP) are up to date? (TEC version 4.5.9 and ECP version 4.4.15).

Also, can you please access your Dashboard and head over to Settings > Permalinks for a permalink flush? (no need to change anything, just visit the permalinks page: WordPress will automatically trigger the Permalink flush once you access that page).

If the issue persists after following these steps, please share your system information with us so we can further investigate your case.

Regards,

Patricia

July 27, 2017 at 12:39 pm in reply to: Past Events List #1327097

Patricia
Member

Hey Jerry,

Thank you for reaching out to us!

First off, in case you did not know, The Events Calendar Shortcode plugin is not from us and we do not offer any type of support for it.

To help you in this specific case, I’ve installed the plugin and found out that you can change the number of displayed events by setting the ‘limit’ parameter:

[ecs-list-events past=’yes’ limit=’7′]

Regarding your second question, you can use this snippet to show past events in reverse chronological order.

I hope this helps! Let us know if you need anything else and we will be happy to assist!

Regards,

Patricia

July 27, 2017 at 11:12 am in reply to: Label Fields Missing #1327053

Patricia
Member

Hey Lynne,

Thank you for reaching out to us!

Can you please send us a screenshot so we can visualize and try to replicate the issue you are experiencing from our end?

Regards,

Patricia

July 27, 2017 at 10:27 am in reply to: Changing widget filter changes ALL instances of the widget to that same filter #1327022

Patricia
Member

Hey Nick,

Good to know that everything is working as expected now!

Let us know if you need anything else and have a great day! 🙂

Regards,

Patricia

July 27, 2017 at 10:18 am in reply to: Admin panel widget taxonomy issue #1327020

Patricia
Member

Hey Nick,

Thank you for reaching out to us!

I’ve tried to replicate this issue you are experiencing from here, but the display order is correct and working as expected (please check this screenshot).

I believe there’s a theme/CSS override or a plugin conflict causing this problem. I would suggest you to follow this tutorial to determine if a conflict is happening and find out what is causing it. You can also try to customize your CSS to update the dropdown display order.

Let me know if you have any other questions and I’ll be happy to assist! 🙂

Regards,

Patricia

July 27, 2017 at 9:50 am in reply to: Display Two or More Featured Images on Same Day #1327005
Patricia
Member
Hey Samuel,

Thank you for reaching out to us!

Assuming that you followed the instructions in this article to include featured images to month view, you can simply replace this code:
```
<?php if ( has_post_thumbnail() && 1 == $day['total_events'] ) : ?>
    <div class="tribe-events-event-thumb"><?php echo get_the_post_thumbnail( $post->ID, array(90,90) );?></div>
<?php endif; ?>
```
With:
```
<?php if ( has_post_thumbnail() ) : ?>                                                                                                                                                                   
    <div class="tribe-events-event-thumb"><?php echo get_the_post_thumbnail( $post->ID, array(90,90) );?></div>
<?php endif; ?>
```
on ‘wp-content/themes/[name of theme]/tribe-events/month/single-event.php’ to achieve what you want.

I hope this helps! Let me know if you need anything else and I’ll be happy to assist!

Regards,

Patricia
July 27, 2017 at 8:10 am in reply to: Pro Version Issue #1326907

Patricia
Member

Hey Macen,

Thank you for reaching out to us!

The latest version of Events Calendar Pro is 4.4.15, so I would suggest you to download the latest version of the plugin from your account, install/activate it and check if the problem is solved after that.

If for some reason the issue persists, please let us know and we will be happy to further investigate your case!

Regards,

Patricia

July 27, 2017 at 7:52 am in reply to: Import option not working with Events Calendar Pro #1326893

Patricia
Member

Hey John,

Thank you for reaching out to us!

To be able to import events from multiple sources (including .ics files), you’ll need to purchase a license for Event Aggregator. By default, The Events Calendar and Events Calendar Pro will only allow you to import events only from .csv files.

I hope this helps! Let me know if you have any other questions and I’ll be happy to assist! 🙂

Regards,

Patricia

July 27, 2017 at 7:41 am in reply to: Add Padding to Top of Page #1326887
Patricia
Member
Hey Erin,

Thank you for reaching out to us! You can change the padding of your calendar by adding the following code in your theme’s style.css file:
```
#tribe-events-content {
    padding-top: 50px !important;
}
```
You can change the font color for your event titles by adding this code to your theme’s style.css file (in this example the font color was changed to blue):
```
h3.tribe-events-month-event-title a {
    color: blue !important;
}
```
I hope this helps! Let me know if you need anything else and I’ll be happy to assist! 🙂

Regards,

Patricia
July 27, 2017 at 7:24 am in reply to: Dates/ Times Not Displaying Correctly (WP "Chicago" settings/ CDT on import) #1326875

Patricia
Member

Hey Jessica,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing.

Can you please access your Dashboard, head over to Events-> Settings-> Timezone Settings and make sure that the Timezone Mode is set to “Use the sitewide timezone everywhere”?

If it is already correctly setup and the issue persists, please let us know and we will be happy to further investigate your case!

Regards,

Patricia
Author

Posts

Viewing 15 posts - 1,591 through 1,605 (of 1,816 total)

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