Pro Version Issue

[Jeff Klein]

Our client (ConsciousTransformation) purchased Events Calendar Pro and recently updated it to the new version (v4.1.2). We also updated The Events Calendar (v4.5.9) but that caused the plugins to return errors that made the site unusable. It appears that we need the same version of Pro as we have for the regular Events Calendar plugin. How can we get it? Isn’t it a free upgrade? We only purchased Pro a couple of months ago. We reverted back to the old version to bring the site back up.

[Patricia]

Hey Macen,

Thank you for reaching out to us!

The latest version of Events Calendar Pro is 4.4.15, so I would suggest you to download the latest version of the plugin from your account, install/activate it and check if the problem is solved after that.

If for some reason the issue persists, please let us know and we will be happy to further investigate your case!

Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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