[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

Can you please send me a screenshot of what you see in the ticket edit section on the event page, along with a link to the event on the front end? If you are replying via email, please note that attachments will not come through – you will need to login and upload the file directly to the thread. Is this happening with paid tickets, RSVPs, or both? Did this happen following a plugin update?

[Jennifer]

No problem Tommy, I’m glad that the links are displaying correctly for you now!

This thread is linked to our internal ticket for the other nav issue, so as soon as an update is available, you’ll be automatically notified here 🙂

[Jennifer]

Hi Sarah,

I’m sorry that you’re running into this issue – I just checked on this, and while I do see that this ticket is listed as a Priority 1 issue, I do not have an exact date as to when a fix will be released. However, I did link this thread to our internal ticket, so as soon as we have an update, we will let you know here.

I do apologize for the inconvenience this is causing, and thank you for your patience as we work on getting this resolved! If you have any questions in the meantime, please let me know.

Thanks,

Jennifer

[Jennifer]

No problem Rodney, I’m glad that you were able to get this working!

If there is anything else that I can help with, just let me know.

[Jennifer]

No problem! I would recommend posting the link to the feature request here after you post it so that other users who might come across this topic looking for the same thing can vote on your request 🙂

If there is anything else that I can help with, please let me know!

[Jennifer]

Hello,

Thanks for reaching out! Avada adds its own styling to our plugins, so I would start by taking a look at this article, as well as adjusting the Default stylesheet used for events templates and Events template settings under Events > Settings > Display.

If that doesn’t make a difference, then you may need to add some additional CSS. We are limited in the amount of support that we can provide for theme integrations and customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Hi Chris,

Thanks for checking out our plugins!

You can display events on different pages of your site using the shortcodes that come with Pro…to only show events from a certain course, I would recommend using categories, which you can include as a filter in the shortcode.

By default, list view does show the total number of tickets remaining. There is a “Buy now” button displayed, but it is not possible to register directly in list view – you would need to do a customization to make this happen. You can see an example of how list view looks out-of-the-box here.

Regarding coupons, either WooCommerce or Easy Digital Downloads is required to sell tickets with Event Tickets Plus. If you go with Easy Digital Downloads, you can create discount codes.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus or Events Calendar Pro for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Marc,

I’ll be happy to point you in the right direction here.

It sounds like you’re referring to the single event links from the main calendar views (month view, list view, etc.)? If so, I just tested out this snippet in my local environment, and it is replacing the links:

/*
* This changes the event link to the event website URL if that is set.
* NOTE: Comment out the add_filter() line to disable this function.
*/
function tribe_set_link_website ( $link, $postId ) {
$website_url = tribe_get_event_website_url( $postId );
// Only swaps link if set
if ( !empty( $website_url ) ) {
$link = $website_url;
}
return $link;
}
add_filter( 'tribe_get_event_link', 'tribe_set_link_website', 100, 2 );

Can you give that a try and see if it works for you? This should be added to the functions.php file of your child theme, where it will be safe from any plugin or theme updates. If you are overriding the templates, our themer’s guide has additional instructions on how to copy the template into the correct folder in your child theme, where it will also be safe from plugin updates. Any changes made directly to the plugin files will be erased each time you update the plugin.

Please let me know if you have any questions or if I’ve misunderstood what you’re looking for.

Thanks,

Jennifer

[Jennifer]

Hi Titus,

To hide this content on the single event pages, you can add the following to the Additional CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme:

.single .tribe-events-before-html {display: none !important;}

Let me know if this works for you!

Thanks,

Jennifer

[Jennifer]

This reply is private.

[Jennifer]

Hi Marcelo,

Thanks for reaching out! I definitely see where you’re coming from with this request…unfortunately there is not an out-of-the-box way to do this at the moment. It could be done via a customization – our themer’s guide is the place to start if you would like to give this a shot! We also have a list of recommended developers that you could contact if you would like to get help with the code.

If this is a feature you would like to see added in the future, we’d love it if you could post the idea in our Feature Ideas Forum! We use it to gauge user interest in new features and help plan future development.

We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Hi Marcus,

I’m sorry that the events aren’t showing up in the loop…I just tested out that extension in my local environment but was not able to recreate this issue. It could be that there is something else on your site that is interfering. Can you first try running through these steps to test this out? Please make sure to have WP_DEBUG enabled and copy/paste any errors that you get into your reply.

[Jennifer]

Hi Leona,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

It looks like you’re running older versions of Event Tickets and Event Tickets Plus. Can you first try updating our plugins to the current versions:

• Event Tickets – 4.7
• Event Tickets Plus – 4.7
• The Events Calendar – 4.6.12
• Events Calendar Pro – 4.4.24.2

If you don’t see a prompt to update in the Plugins section of your Dashboard, you can do so manually by following these instructions.

If updating doesn’t make a difference, the next step would be to run through the steps outlined here to test for conflicts with your theme and other plugins. If you don’t have a testing site already, the WP Staging plugin will let you create a quick copy of your live site that you can use for testing. Make sure to have WP_DEBUG enabled during testing, and if you see any errors, please copy/paste them here.

Thanks,

Jennifer

[Jennifer]

Hi Bryan,

You can use the recurring events feature and select “Once” when creating your recurrence rules, which will let you set specific dates (instead of a pattern).

Alternatively, you could use a plugin like Post Duplicator to make a copy of single events and then change any details that you would like in the copy.

Let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hello Barnabas,

We just released a hotfix for Events Calendar PRO that addresses the performance issues in the admin area. We are sorry about the issues caused and appreciate the patience while we worked a fix out!

Please update Events Caledar PRO to version 4.4.24.2 and let us know if the fix works for your site.

Release blog post → https://theeventscalendar.com/announcing-events-calendar-pro-4-4-24-2/

Thanks,

Jennifer

[Author]

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