Help Desk

“You have X Tickets for this Event. View your Tickets”

  • Posts: 3 Topics: 2
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    On the single event ticket page it displays “You have X Tickets for this Event. View your Tickets” is there an option to turn this off? or if not can it be turned off in template, PHP, CSS code?

    http://dev.majesticvalleyarena.com/eventsmt/

    Posts: 5043
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    Hello,

    Thanks for reaching out!

    This option only appears when you require users to login to purchase tickets under Events > Settings > Tickets > Login Requirements – if you disable this, then this message will disappear.

    If you still want to require users to login, then you can hide the message with CSS:

    #tribe-events-content .tribe-link-view-attendee {
      display: none;
    }

    Please let me know if this works for you!

    Posts: 3 Topics: 2
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    Hi Jenifer,

    Thank you for your reply,

    I do/did have the “Require users to log in before they purchase tickets”
    un-checked, but apparently I had created the event before I unchecked
    “Require users to log in before they purchase tickets”. So I had to delete
    the event and recreate it to turn the “You have x Tickets for this Event –
    View Your Tickets” from displaying on that event.

    Again thank your very much for the information.. This solves my issue.

    ~Rodney

    Posts: 5043
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    No problem Rodney, I’m glad that you were able to get this working!

    If there is anything else that I can help with, just let me know.

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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