Event Calendar Pro and WooCommerce Subscriptions conflict – ETA on fix?

[Sarah Lewis-Hammond]

Hello! The conflict between Event Calendar Pro and WooCommerce Subscriptions (https://cl.ly/3Y31440l1V2W) is causing ALL my membership subs to fail and creating serious problems for my business.

Do you have an ETA on a fix please? Otherwise I’m going to have to discontinue using EC and find another solution, which would be a huge shame.

[Jennifer]

Hi Sarah,

I’m sorry that you’re running into this issue – I just checked on this, and while I do see that this ticket is listed as a Priority 1 issue, I do not have an exact date as to when a fix will be released. However, I did link this thread to our internal ticket, so as soon as we have an update, we will let you know here.

I do apologize for the inconvenience this is causing, and thank you for your patience as we work on getting this resolved! If you have any questions in the meantime, please let me know.

Thanks,

Jennifer

[Jennifer]

Hi Sarah,

Are you running version 4.7 of Event Tickets and Event Tickets Plus? If not, can you please update and see if you’re still running into this issue?

[Sarah Lewis-Hammond]

Thanks. I’ve updated and will have to wait a couple of days to see if the problem continues.

[Jennifer]

Thanks Sarah!

We are still working on this on our end, so we will get back to you as soon as possible with an update.

[Sarah Lewis-Hammond]

Hi Jennifer. Just to confirm this is still failing my subs. Thanks.

[Jennifer]

Hi Sarah,

We have not released the fix for this yet, but I just checked on the ticket, and it looks like it should be released here soon. I don’t have an exact timeline that I can give you, but this thread is linked to our internal ticket – as soon as we have an update, you’ll be notified here automatically.

[Jaime Marchwinski]

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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