Add Ticket not showing in backend

[Leona]

Hello there!

I am using event ticket plus, and i have added few event in the past, that were working perfect, But now i wants to add a new event and add ticket option is not there available any more, however it was there when I add event i past. i am not able to get the issue there, if you can help in that what i am doing wrong here, it would be helpful for me.

I appreciate your help in advance.

Thanks

[Jennifer]

Hi Leona,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

It looks like you’re running older versions of Event Tickets and Event Tickets Plus. Can you first try updating our plugins to the current versions:

• Event Tickets – 4.7
• Event Tickets Plus – 4.7
• The Events Calendar – 4.6.12
• Events Calendar Pro – 4.4.24.2

If you don’t see a prompt to update in the Plugins section of your Dashboard, you can do so manually by following these instructions.

If updating doesn’t make a difference, the next step would be to run through the steps outlined here to test for conflicts with your theme and other plugins. If you don’t have a testing site already, the WP Staging plugin will let you create a quick copy of your live site that you can use for testing. Make sure to have WP_DEBUG enabled during testing, and if you see any errors, please copy/paste them here.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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