[Jennifer]

Hi Ian,

If you only want the image to display on certain views, then you would need to do a customization.

One way that you could do this is to do a template override of the views where you do want the image to display (for example the content.php file found at wp-content/plugins/the-events-calendar/src/views/list).

Alternatively, if you are handy with PHP, you could use the “tribe_events_before_html” filter (see the tribe_events_before_html function found at wp-content/plugins/the-events-calendar/src/functions/template-tags/general.php) along with some conditions like ! is_single() or tribe_is_view( ‘month’ ) to only add the image to certain views.

We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to try to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Hi Andrius,

Thanks for reaching out!

There are some settings to change the styling under Appearance > Customize > The Events Calendar that come with the free version, and Pro adds features like recurring events, shortcodes, and additional views (map, week, and photo) but no additional styling features. We are not able to provide technical support here in the Pre-Sales forum, but the following articles might help you out:

Stylesheets and Page Templates

Basic Font and Color Changes with CSS

Themer’s Guide

We do offer full refunds within 30 days of purchase, so if you’d like to take Events Calendar Pro for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hallo,

The Events Calendar ermöglicht das Importieren aus einer CSV-Datei, aber zum Importieren aus einer .ics-Datei oder einem iCalendar-Link benötigen Sie den Event Aggregator.

Wir bieten vollständige Rückerstattungen innerhalb von 30 Tagen nach dem Kauf an. Wenn Sie also Event Aggregator ausprobieren möchten, um sicherzustellen, dass es das tut, was Sie benötigen, können Sie dies tun! Bitte lassen Sie mich wissen, wenn Sie weitere Fragen haben.

Vielen Dank,
Jennifer

[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you out! As a starting point, can you check that:

1. You have “Enable stock management” checked under WooCommerce > Settings > Products > Inventory
2. You have not unchecked “Enable stock management at product level” on the WooCommerce product page for these tickets (see screenshot)

If that doesn’t make a difference, the next step would be to run through these steps to check for any conflicts that might be occurring with your theme or another plugin by dropping down to a completely default environment (all other plugins besides The Events Calendar, Events Calendar Pro, Event Tickets, and Event Tickets Plus disabled and the Twentyseventeen theme enabled) and see if this is still happening there. Please make sure to have WP_DEBUG enabled and copy/paste any errors that you see into your reply. Can you also send me a link to an event where this is occurring so that I can take a look?

Thanks,

Jennifer

[Jennifer]

Hi James!

We do indeed have a shortcode – [tribe-user-event-confirmations]. You can put this on any page (the My Account page might be a good option). This article has some more info on how this shortcode works and some examples of what you can do with it.

Can you give this a try and let me know if it works for you?

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry that this issue is impacting you as well! We do hope to release a fix for this shortly, although I can’t give you an exact timeline here. I’ve linked this thread to our internal ticket, so as soon as we have an update, we’ll notify you here.

Thanks for your patience as we work on getting this resolved!

[Jennifer]

Hi Ron,

The thread is not marked as solved 🙂 The fix for this issue has not been released yet (still looks like it’s on track for the next release), but this thread will remain in “Pending fix” status until it is. At that time, we’ll post an update here. The thread will then remain open for three weeks after that and will only close automatically if there is no activity during that time.

[Jennifer]

No problem! I’m glad that fixed it – it technically shouldn’t be possible to set a default view that isn’t enabled, so we are working on getting this glitch resolved on our end. Apologies for the inconvenience this caused!

There are a couple of ways that you can change the colors.

• You can make adjustments under Appearance > Customize > The Events Calendar
• Try adjusting the “Default stylesheet used for events templates” and “Events template” settings under Events > Settings > Display; these affect how much events pages inherit their styling from the theme
• Add some CSS. <span style=”font-size: 0.875rem; font-family: inherit;”>We are </span>limited<span style=”font-size: 0.875rem; font-family: inherit;”> in the amount of support that we can provide for CSS customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to try to point you in the right direction!</span>

[Jennifer]

This reply is private.

[Jennifer]

This reply is private.

[Jennifer]

Hi John,

Thanks for running through those steps! We have recently identified an issue where, if a default view is set that is not enabled in the “Enable event views” setting under Events > Settings > Display, the main events page is resulting in a 404. Can you take a look at these settings on your site and make sure that your default view is enabled?

[Jennifer]

Hi Josh,

Apologies for the delay here! I am not aware of any past issues like this, but since the version that you are running is so much older, this could definitely be the source of the problem. It’s possible that there is just a conflict between it and the newer versions of WP or something else on your site. Were you able to try it out to see if the navigation appeared? Make sure to test it in a default environment to rule out any conflicts with anything else on your site!

If you need any further help with this, please let me know.

[Jennifer]

Hi Joe,

Sorry for the misunderstanding here…you are correct that you would need to enable split payments for the organizer to be paid directly, and this would unfortunately require you to have an Adaptive Payments account already set up. We are working on a replacement for this, but in the meantime, this would be the only way to pay organizers automatically.

If this is something you need right away, you may want to contact a developer to have this built out for you. I’m sorry I don’t have a better solution for you at the moment! If there is anything else that I can help you with, please let me know!

[Jennifer]

This reply is private.

[Jennifer]

Hi Caroline,

Sorry for the misunderstanding here…you’ll want to add the snippet in this post to the functions.php file of your child theme. That snippet will also set the event website and venue website link targets to blank, so if you don’t want that to happen, you can remove the following lines:

add_filter( 'tribe_get_event_website_link_target', 'cliff_blank_target_for_new_window' );
add_filter( 'tribe_get_venue_website_link_target', 'cliff_blank_target_for_new_window' );

Let me know if you have any other questions!

[Author]

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