Help Desk

Decreasing number of participents

  • Posts: 1 Topics: 1
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    I have set a maximum number of participants of 34. Please note that the number is unlimited in both the settings and on the website. How can I solve this.

    Posts: 5028
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    Hello,

    I’m sorry that you’re running into this issue, but I’ll be happy to help you out! As a starting point, can you check that:

    1. You have “Enable stock management” checked under WooCommerce > Settings > Products > Inventory
    2. You have not unchecked “Enable stock management at product level” on the WooCommerce product page for these tickets (see screenshot)

    If that doesn’t make a difference, the next step would be to run through these steps to check for any conflicts that might be occurring with your theme or another plugin by dropping down to a completely default environment (all other plugins besides The Events Calendar, Events Calendar Pro, Event Tickets, and Event Tickets Plus disabled and the Twentyseventeen theme enabled) and see if this is still happening there. Please make sure to have WP_DEBUG enabled and copy/paste any errors that you see into your reply. Can you also send me a link to an event where this is occurring so that I can take a look?

    Thanks,

    Jennifer

    Posts: 1 Topics: 1
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    Hello Jennifer,

    Thank you for your help

    It was point 1 . It is working fine now

    Met vriendelijke groet,

    Henry van Veldhoven

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    PrintPro Leerdam | Dr. Reilinghplein 6-8 | 4141 DB Leerdam
    T 0345-633146 | info@printproleerdam.nlmailto:info@printproleerdam.nl |www.printproleerdam.nlhttp://www.printproleerdam.nl/

    Posts: 5028
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    Awesome! Glad to hear everything is working now Henry!

    If you run into any other issues, please don’t hesitate to reach out 🙂

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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