[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you get it figured out.

Can you send me the link that you’re trying to import from so that I can test it out on my end? Is this happening with manual imports, scheduled imports, or both? Also, are you able to import from any other sources?

[Jennifer]

Hi James,

You are correct that the ticket image for WooCommerce pages does need to be added on the WooCommerce product directly. I’m glad that you were able to get this figured out!

If there is anything else that I can help with, please let me know.

Thanks,

Jennifer

[Jennifer]

Hi Jon,

Thanks for reaching out! It is currently not possible to import images from Google calendars, but you can add images to the events after they have been imported.

Please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out!

You can use a modified version of the snippet that I linked to in that post to accomplish this, something like:

function tribe_price_text_cost_field( $cost, $post_id ) {
$event_price = esc_html( get_post_meta( $post_id, '_EventCost', true ) );
if ( tribe_is_event() && is_single() && $event_price > 0 ) {
return "Price: " . $cost;
} else {
return $cost;
}
}
add_filter( 'tribe_get_cost', 'tribe_price_text_cost_field', 10, 2 );

You’ll want to add that to the functions.php file of your child theme. Please note that we are limited in the amount of support that we can provide for customizations, but we do try to point users in the right direction when we have the bandwidth to do so 🙂

Let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Phil,

Thanks for reaching out! Unfortunately it is not currently possible to schedule CSV imports, even with Event Aggregator (which does allow you to schedule imports from other sources), although we do have an open feature request on this topic. I would recommend casting your vote there, which will keep you up-to-date on any progress and also helps us gauge user interest in new features. If you are able to get your events in another format, such as .ics, then you may want to take a look at using Event Aggregator. We do offer full refunds within 30 days of purchase, so if you’d like to take Event Aggregator for a test run, feel free to do so!

Please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi Shane,

Thanks for reaching out! And thanks for providing that snippet Helen! Shane, does this work for you? You can also add it to the functions.php file of your child theme if you do not have a plugin like Code Snippets, which will also be safe from future plugin updates.

Thanks,

Jennifer

[Jennifer]

Hi Alex,

This issue does occasionally pop up with renewals, but the good news is that it is usually resolved by deleting the license key from your site, deregistering your site, and then re-adding the key to your site and saving. Can you give this a try and let me know if it works for you? If not, I can go ahead and issue you a new key.

Thanks,

Jennifer

[Jennifer]

Hi Matt,

Thanks for checking out Events Calendar Pro!

You can use your Pro license on both a live site and a dev site <i>if</i> your dev site domain meets the criteria outlined here. Otherwise, the license can only be active on one site at a time, but you can still manually update the plugin on the site which does not have the license installed.

Let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi James,

Thanks for reaching out!

Can you tell me how you had changed the text previously? Did you make changes directly in the theme files?

Going forward, you can use the snippet in this post to change the wording. Since this is added to the functions.php file of your child theme, it will be safe from future plugin updates 🙂

We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Hi Vanessa,

Since we’re working on this over here, I’ll go ahead and close out this thread to keep things organized.

Thanks,

Jennifer

[Jennifer]

Hi Manuela,

I’m sorry that you’re running into this issue, but I’ll be happy to help you get it figured out.

Can you send me a screenshot of the field that you’re seeing on the backend along with a link to that particular event on the frontend so that I can take a look?

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out!

You can hide the hour grid display by adding the following CSS to the Additional CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme:

.tribe-week-grid-wrapper {

display: none;
}

Let me know if this helps!

Thanks,

Jennifer

[Jennifer]

Hi Alec,

Thanks for reaching out!

By default in Event Tickets and Event Tickets Plus, the list view does include buy/RSVP now buttons for events that have tickets (see screenshot), but to change the layout to match your example, you would need to customize the list view templates.

We are not able to provide technical support here in the Pre-Sales forum, and even in our premium forums, we are limited in the amount of support that we can provide for customizations. If you’d like to do this yourself, our themer’s guide is the place to start!

Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Ricardo,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

Can you clarify what you mean by manually uploading events? Are you using Event Aggregator to do this (if so, please send me a link to the source that you’re using so that I can test it out on my end) or are you clicking “Add event” from the Dashboard and manually entering the data as you would for a typical WordPress post?

What happens when you try to change the time or date on an event, and is this happening when you create new events, try to edit existing events, or both? Any screenshots of the problem or error messages that you can send would be helpful in pinpointing the source of the issue.

Can you also share your full system information with me?

Thanks,

Jennifer

[Jennifer]

Hello,

Sure thing! You can change the start of the week to Sunday under Settings > General > Week Starts On. The calendar should respect that setting.

Let me know if you have any questions!

Thanks,

Jennifer

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