Can't select ICS file as Import Origin

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  • Author
    Posts
  • #1539281
    Alexander
    Participant

    Hello,

    I just renewed my Event Aggregator license but still am unable to select any Import Origin (besides the CVS default).

    I did some research and it sounds like this is not a new issue (although I was not able to find a satisfactory solution in previous posts).

    Please advise, thanks!

    — Alex

    #1539819
    Jennifer
    Keymaster

    Hi Alex,

    This issue does occasionally pop up with renewals, but the good news is that it is usually resolved by deleting the license key from your site, deregistering your site, and then re-adding the key to your site and saving. Can you give this a try and let me know if it works for you? If not, I can go ahead and issue you a new key.

    Thanks,

    Jennifer

    #1550407
    Alexander
    Participant

    Hi Jennifer,

    It worked!

    #1551124
    Jennifer
    Keymaster

    Awesome! Glad to hear that it’s working now 🙂

    If there is anything else that I can help with, please let me know.

    #1566923
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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