Cannot change date nor time of event! Help?

[ricardo burgos]

I am aware that I can no longer import Facebook events due to the change in API settings, but I haven’t been able to manually upload events either. I can only upload events per day, as I cannot change the time nor the date upon “adding” a new event.

Can someone please help?

Thanks.

[Jennifer]

Hi Ricardo,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

Can you clarify what you mean by manually uploading events? Are you using Event Aggregator to do this (if so, please send me a link to the source that you’re using so that I can test it out on my end) or are you clicking “Add event” from the Dashboard and manually entering the data as you would for a typical WordPress post?

What happens when you try to change the time or date on an event, and is this happening when you create new events, try to edit existing events, or both? Any screenshots of the problem or error messages that you can send would be helpful in pinpointing the source of the issue.

Can you also share your full system information with me?

Thanks,

Jennifer

[ricardo burgos]

Hi Jennifer,

Thank you very much for your reply. Since Facebook changed its API, I have been adding the events manually, yes, in the “Add New” tab. A few months ago, I had been able to do it this way and had been given the option of being able to edit time and date, but the “Add New” tab no longer has that included. Attached are some screenshots. I have also shared my full system information, please let me know if that helps.

Thanks for your help and I look forward to hearing from you soon.

[Jennifer]

Hi Ricardo,

Thanks for clarifying and sending the screenshots! If you click the arrow on the far right side of the white bar that says “The Events Calendar” (which should expand that section), do you see options there for the date and time? If so, what happens when you try to edit them?

[ricardo burgos]

Thank you so much! I got it. Truly appreciate it!
No word when we’ll be able to import Facebook events yet, right?

Thanks again, Jennifer!

[Jennifer]

Awesome, I’m glad to hear it’s working now! Unfortunately I don’t have much of an update on Facebook…our application to regain access is currently under review. We are continuing to post updates on this here as they become available.

If there is anything else that I can help with, please let me know!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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