Ticket header image not showing on front end.

[James]

Hi,

The image I select for the ticket is not showing on the front end eg. woocommerce cart & checkout page

I select a image from Tickets > Settings > Ticket settings > Select an image and save but when someone on the front end purchases a ticket, in the woocommerce cart & checkout page only a placeholder image appears.

Any assistance would be appreciated.

Cheers

James

[James]

Ok I just found out that if I edit the ticket in woocoommerce by adding a product image, it appears in the cart & checkout pages.

[Jennifer]

Hi James,

You are correct that the ticket image for WooCommerce pages does need to be added on the WooCommerce product directly. I’m glad that you were able to get this figured out!

If there is anything else that I can help with, please let me know.

Thanks,

Jennifer

[James]

Thanks for the confirmation Jennifer.

Cheers

[Jennifer]

No problem! I’ll go ahead and close this out, but feel free to open up a new thread if you have any other questions 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts