GDPR Checkbox in RSVP form not shown

[Manuela Hernandez Perez]

Hi,
I am using the latest version of Event Tickets and Event Tickets Plus.
For GDPR compliance the required checkbox in the event registration form is needed. In the backend of my website I can see this checkbox, but I cannot see it in the frontend.

Thank you in advance for your support!

Best regards,
Manuela

[Jennifer]

Hi Manuela,

I’m sorry that you’re running into this issue, but I’ll be happy to help you get it figured out.

Can you send me a screenshot of the field that you’re seeing on the backend along with a link to that particular event on the frontend so that I can take a look?

Thanks,

Jennifer

[Manuela Hernandez Perez]

thank you, i found the mistake already 🙂

[Jennifer]

Great, I’m glad that you were able to get it figured out! If there is anything else that I can help with, please let me know.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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