[Jennifer]

Hello,

Thanks for reaching out! Unfortunately this is not something that is currently a feature of any of our premium plugins. Users can subscribe via RSS as you mentioned, but this would be the extent of the built-in subscription functionality.

If this is a feature that you would like to see added in the future, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.

I’m sorry I don’t have a better answer for you at the moment, but if you have any other questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out!

I tested this out on my end, but the shortcode links seem to be working correctly for me with the current versions. It could be that the new versions aren’t getting along well with something else on your site. Can you drop down to a completely default environment (all other plugins besides The Events Calendar and Events Calendar Pro enabled and the Twentyseventeen theme enabled) and see if the links for this shortcode are working there?

Can you also send me the shortcode that you’re using to generate the events for this page?

Thanks,

Jennifer

[Jennifer]

Hi Sunil,

It looks like this thread is a duplicate of this one, so I’ll go ahead and close it out.

[Jennifer]

Hi Kim,

Thanks for checking out Events Calendar Pro! Allowing users to submit events from the front end is actually a feature of Community Events; Events Calendar Pro does not include this feature.

We do offer full refunds within 30 days of purchase, so if you’d like to take Events Calendar Pro and/or Community Events for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Joseph,

Thanks for reaching out!

You should be able to change the slugs for both the main events page and single event pages under Events > Settings > General Settings > “Events URL slug”/”Single event URL slug”. After saving your changes there, you’ll want to flush your permalinks by going to Settings > Permalinks and clicking “Save”. That should get everything changed for you!

Please let me know if this works or if I’ve misunderstood what you’re looking for. 🙂

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you out.

It looks like you’re running some older versions of our plugins and WordPress core; as a first step, can you try updating to the current versions and see if that gets things working?

The Events Calendar – 4.6.20.1

Events Calendar Pro – 4.4.29.2

Community Events – 4.5.12

Filter Bar – 4.5.6

WordPress 4.9.7

Since some of the versions you’re currently running are quite a bit older, I would recommend making a full backup of your site and running the updates in a testing environment first. Please let me know if this solves the issue!

Thanks,

Jennifer

[Jennifer]

Hi Julien,

Thanks for checking out Event Tickets Plus!

You can indeed create custom fields on tickets to collect additional information from each attendee – this article has some more info on how this works.

By default, attendee info is not displayed in the WooCommerce email, but we do have a free extension that you can use to add it. Admins can view and export the attendees for each event (as well as check them in), and users who purchase tickets will be able to view their tickets from the front end provided that you require users to login to purchase tickets.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Xavier,

I’m glad to hear that you were able to get this working! If there is anything else that you need help with, please don’t hesitate to reach out!

Thanks,

Jennifer

[Jennifer]

Hi Sara,

Have all of these orders been marked “Completed”? If you search for the email address from the WooCommerce order in the attendee list for the associated event, you are not able to find that attendee there, is that correct? Is it possible that the attendees for these orders were deleted or moved to another event?

Just to double check, I would still recommend verifying that one order is not listed multiple times in the attendee list (meaning that multiple tickets were purchased in one order). If you look at the number of tickets sold at the top of the attendee page, does this match the number of attendees you have minus any that were deleted/moved?

The only way to add manually create attendees is to create a new order…otherwise, I’m afraid the records would need to be created manually in the database. I can check with one of our developers on doing this if needed, but since I am not able to recreate this issue locally and haven’t seen any other similar reports of missing attendees, I think that there is likely an issue locally causing a discrepancy.

[Jennifer]

Hello,

Unfortunately the link that you sent did not come through, but if you do see this happen again, please do send the link and screenshot! I would also be interested in how these events were created – did you create them manually or through an import?

If you do see this happen again, the next step would be to run through the instructions outlined here to check for any conflicts that might be occurring with your theme or another plugin. Please make sure to have WP_DEBUG enabled during testing and copy/paste any errors that you see into your reply. I would recommend doing this in a staging environment so that it does not impact your users – if you don’t have a staging site already, the free Duplicator plugin can help you get one set up.

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for sharing that feedback! I can certainly pass this along to our developers, but unfortunately I cannot guarantee that we will be able to add official support for adding tickets to WooCommerce products.

As I’m sure you are aware, modifying core plugin files is not recommended, as any changes you make will be overridden the next time that you update the plugin. However, I’m glad that you have a solution for now!

If there is anything else that I can help with, please let me know.

[Jennifer]

Hi Lauren,

Thanks for checking out our plugins!

The Community Manager bundle does work without Events Calendar Pro. You will need our free base events and ticketing plugins The Events Calendar and Event Tickets, but otherwise the Community Manager bundle has everything you need.

Event Tickets includes RSVP functionality which allows users to indicate that they are going or not going, no purchase necessary. This does generate tickets for them by default, so if you wanted to change this, you would need to do a customization.

We do offer full refunds within 30 days of purchase, so if you’d like to take the Community Manager bundle for a test run to make sure that you can get it working the way you need, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out!

If you just want the category name, then your best bet would be to add the following to the functions.php file of your child theme:

function tribe_alter_event_archive_titles ( $original_title, $depth ) {
$tribe_ecp = Tribe__Events__Main::instance();
if ( is_tax( $tribe_ecp->get_event_taxonomy() ) && $depth ) {
$cat = get_queried_object();
$title = $cat->name;
return $title;
} else {
return $original_title;
}
}
add_filter( 'tribe_get_events_title', 'tribe_alter_event_archive_titles', 11, 2 );

If you would rather just have the “Upcoming Events” string, then you can add this instead:

function tribe_alter_event_archive_titles ( $original_title, $depth ) {
$tribe_ecp = Tribe__Events__Main::instance();
if ( is_tax( $tribe_ecp->get_event_taxonomy() ) && $depth ) {
$title = 'Upcoming Events';
return $title;
} else {
return $original_title;
}
}
add_filter( 'tribe_get_events_title', 'tribe_alter_event_archive_titles', 11, 2 );

We are limited in the amount of support that we can provide for customizations, but if you have any other questions, please let me know – I’ll be happy to try to point you in the right direction! This article might also be helpful.

Thanks,

Jennifer

[Jennifer]

Hi Lisa,

Thanks for checking out Event Aggregator! It will allow you to schedule imports (up to 100 per day using the Personal license) from Google calendars, and you do have the option to overwrite the events on your site calendar with changes from the Google calendar. The “Import events but preserve local changes” option will import any changes except in fields that you have changed locally (on your site). So for example, if you had changed the event title on your site, the title would not be changed in subsequent imports. If you do want all changes on your site to be overridden with changes from the source calendar, then you can use the “Overwrite my event with any changes from the original source” setting.

The Personal license lets you schedule up to 100 imports per day, regardless of how many events are included in each import. Manual imports do not count against the limit; you can read more about the limitations here. As long as you are not scheduling 100 different imports per day, you should be all set with the Personal license!

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Aggregator for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out! You should be able to search by state using the “Near” field…you can see how this works on our demo site. I just did a quick test, and I was able to search both by the full state name and the two letter abbreviation. If this isn’t working on your site, the first thing to check would be that everything is configured correctly regarding maps. The following articles should be helpful:

https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/

https://theeventscalendar.com/important-google-maps-api-changes/

If it still isn’t working, then the next step would be to run through the instructions outlined here to check for any conflicts that might be occurring with your theme or another plugin.

If you need further help with this, could you please send me a link to your events page and share your full system info with me?

Thanks,

Jennifer

[Author]

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