Jennifer

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Viewing 15 posts - 3,331 through 3,345 (of 4,212 total)
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  • in reply to: Custom "Sold Out" message on list view #1342782
    Jennifer
    Keymaster

    I’m glad it’s working for you Mary!

    I’ll go ahead and close out this thread, but please feel free to open up a new one if you have any further questions!

    Thanks,

    Jennifer

    in reply to: Custom "Sold Out" message on list view #1342395
    Jennifer
    Keymaster

    Hi Mary,

    Thanks for the clarification, and sorry about the delayed response here!

    We are limited in the amount of support we can provide for customizations like this (please see our forum guidelines for more information), but I did write up a snippet for you that will let you display a custom sold out message. You can add the following to the functions.php file of your child theme:

    function tribe_custom_soldout_message( $html, $event_id ) {

    if( tribe_events_has_tickets( $event_id ) && tribe_events_has_soldout( $event_id ) && ! tribe_events_has_unlimited_stock_tickets( $event_id ) ) {
    $html['button'] = '

    Custom message here

    ';
    }

    return $html;

    }
    add_filter( 'tribe_tickets_buy_button', 'tribe_custom_soldout_message' );

    You can use the CSS class to add some styling to the message. I hope that helps, and please let me know if you have any questions!

    Thanks,

    Jennifer

    in reply to: Members and events #1342194
    Jennifer
    Keymaster

    Hi Martin,

    Thanks for checking out our plugins! By default, if users were logged in when they signed up for an event, they can will be able to see a link to view their tickets on the event page.

    There is not an out-of-the-box way to display their tickets on their dashboard, but you could create a page and add a shortcode to display the user’s events. We have some more information on how to do that and what it would look like in this article.

    Please let me know if you have any other questions!

    Thanks,

    Jennifer

    in reply to: How does this work with Google & Facebook Together? #1342187
    Jennifer
    Keymaster

    Hi Joshua,

    Thanks for checking out our plugins!

    Using Event Aggregator, you could schedule events to be imported from both Google and Facebook or import manually as needed, so there shouldn’t be much management required from that aspect.

    I’m not sure what you mean by having total control…If you can clarify what you’re looking to do a little bit, I’ll let you know if it’s possible!

    Thanks,

    Jennifer

    in reply to: Change title of next and previous events #1342181
    Jennifer
    Keymaster

    Hi Meredith,

    Thanks for reaching out! You can change the labels by following these instructions to copy the single event template (found at wp-content/plugins/the-events-calendar/src/views/single-event.php) into your child theme, where you can make the following edits:

    Look for this block, starting on line 80

    • « %title%' ) ?>
    • »' ) ?>

    and replace it with this

    • « Previous' ) ?>
    • »' ) ?>

    Let me know if that works for you or if you have any questions!

    Thanks,

    Jennifer

    in reply to: How to personalise the appearance #1342175
    Jennifer
    Keymaster

    Hi Elsa,

    Thanks for reaching out – I’m sorry you’ve had such a hard time getting started!

    First, I do want to mention that the theme can have a large impact on the styling of the calendar, especially if you have selected “Skeleton Styles” under Events > Settings > Display > Default stylesheet used for events templates. So, the calendar and events pages can look somewhat different on every site. In the showcase examples you linked to, the themes on those sites are affecting how the plugin displays.

    Knowledge of PHP is not required to use/set up the plugin, but it can be used to customize it more than the default settings provide. Per our forum guidelines, we are limited in the amount of support we can provide for styling issues, but I really would like to help you get it set up the way you would like. If you can send me a link to some of the calendar pages on your site and let me know what you would like to change, I’ll be happy to see what I can recommend!

    Thanks,

    Jennifer

    in reply to: Limit Tickets in Events Tickets Plus #1342168
    Jennifer
    Keymaster

    Hi Matt,

    I did a quick test, and that CSS did work on my end. Did you add it to the Custom CSS area under Appearance > Customize (if your theme has one) or the style.css file of your child theme? If so, you can also try adding !important:

    .tribe-events-event-cost .tribe-tickets-left {
    display: none !important;
    }

    Or, you can add the following to the functions.php file of your child theme:

    function tribe_remove_tickets_remaining( $html, $event_id ) {
    if( ! tribe_events_has_soldout( $event_id ) ) {
    $html['stock'] = '';
    }
    return $html;
    }
    add_filter( 'tribe_tickets_buy_button', 'tribe_remove_tickets_remaining' );

    Let me know if that works for you!

    Thanks,

    Jennifer

    in reply to: Pre and Post #1342163
    Jennifer
    Keymaster

    Sure!

    You can either add some CSS the way you did before, which will hide the buttons from the page:

    .tribe-events-ical, #tribe-events .tribe-events-ical {display: none !important}

    Or, we also have an extension that will remove them entirely.

    Let me know if that works!

    Thanks,

    Jennifer

    in reply to: Can I decide where the tickets element is placed? #1342157
    Jennifer
    Keymaster

    Hi Natalie,

    We do have an extension (click here to download) that will let you use a shortcode to move the ticket section around on the event page. Once you install and activate it (the same way you would another plugin), you can go into Events > Settings > Display, and you will have a new shortcode option listed (see screenshot). With this enabled, you can then add the [event_tickets_form] shortcode anywhere on your event page.

    Let me know if that works better for you!

    Thanks,

    Jennifer

    in reply to: Book Event Online #1342148
    Jennifer
    Keymaster

    Hi Paul,

    That is correct, you will need to install and activate Event Tickets (our free ticketing plugin) – Event Tickets Plus extends its functionality and does require it to work. You will also need either WooCommerce or Easy Digital Downloads to handle the checkout process (both free plugins). If you’re not sure which one to go with, this article should help.

    As far as tutorials, we do have a video on the product page giving a quick overview of how the plugin works. We also have some articles that should help you get started:

    New User Primer: Event Tickets and Event Tickets Plus

    Settings Overview: Event Tickets and Event Tickets Plus

    Collecting Attendee Information (ET Plus feature)

    Let me know if you have any questions on getting set up!

    Thanks,

    Jennifer

    Jennifer
    Keymaster

    Hi Heike,

    I’m sorry to hear the update didn’t resolve the issue for you.

    We are a bit limited as to the support we can provide for plugin conflicts, but I will check with one of our developers and see if there are any recommendations we can provide to help you get this resolved!

    in reply to: Styling question + list view bug #1342140
    Jennifer
    Keymaster

    Hi Ivan,

    Thanks for clarifying. Try adding this to the functions.php file of your child theme:

    function tribe_set_month_to_mobile() {
    if( tribe_is_month() ) {
    return 3000;
    }
    }
    add_filter( 'tribe_events_mobile_breakpoint', 'tribe_set_month_to_mobile' );

    For the list issue, it looks like you are running an older version of The Events Calendar. Can you try updating to the most recent version (The Events Calendar: 4.5.11, Events Calendar Pro: 4.4.16)? If you don’t see a message to update in your Plugins section, you can do this manually by following these instructions.

    If this issue is still there after updating, the next step would be to test for conflicts with your theme and other plugins.

    Let me know if that helps!

    Thanks,

    Jennifer

    in reply to: Showing Past Events with Mini Calendar #1342131
    Jennifer
    Keymaster

    Hi Brian,

    Thanks for following up! Just to clarify, the events listed below the event should match the month in the grid. So if you click back in the grid view, the events below will update to display events for the same month as the grid is displaying. This is the case going back into past months and into future months.

    However, to show past events and current events together when the page first loads, you would need to customize the way the widget works (there currently isn’t an out of the box way to do this). While we do not do customizations, our themer’s guide provides some great info on customizing our plugins and is the best place to start if you’d like to give it a shot! We are also happy to answer questions along the way and help point you in the right direction. I would recommend taking a look at the widget files in wp-content/plugins/events-calendar-pro/src/views/pro/widgets/mini-calendar, as well as the mini calendar widget class, found at wp-content/plugins/events-calendar-pro/src/Tribe/Mini_Calendar_Widget.php.

    If you’d like to get some help with the code, we also have a list of recommended developers that you could contact.

    I’m sorry I don’t have a better solution for you here, but I hope this helps! Please let me know if you have any questions, and feel free to reach out if you get stuck with the code!

    Thanks,

    Jennifer

    in reply to: Admin search events gives no results #1342127
    Jennifer
    Keymaster

    Great, I’m glad to hear it helped!

    I’ll go ahead and close out this thread, but please feel free to open a new one if you run into any further issues.

    Thanks,

    Jennifer

    in reply to: Can’t create any Events / Tickets #1341495
    Jennifer
    Keymaster

    Hi Joel,

    I’m sorry I should have mentioned this before, but Event Tickets Plus does require Event Tickets. This is our free ticketing plugin, and Event Tickets Plus actually extends its functionality. Can you try installing that and see if the message disappears?

    If you have installed and activated both Event Tickets and Event Tickets Plus, can you please share your system info with me and send a screenshot of what you are seeing on your Plugins page in the Dashboard?

    Thanks,

    Jennifer

Viewing 15 posts - 3,331 through 3,345 (of 4,212 total)