Jaime Marchwinski

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Viewing 15 posts - 2,431 through 2,445 (of 4,662 total)
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  • in reply to: Mini Calendar by Organizer? #1468589

    Hi Adam,

    Thanks so much for reaching out!

    You can display the Mini Calendar with a shortcode on an Organizer’s page.  You can navigate to that Organizer on the backend by going to Events< Organizers, and add in that shortcode to that page.  That particular shortcode does not include an Organizer attribute, but the Event List Shortcode does, if you’d like to go that route.

    Here is our full list of shortcodes:

    https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/#mini-cal-shortcode

    Let me know if that helps!

     

    Thanks,

    Jaime

    in reply to: Page Title, Nav Bar, Font Size #1468565

    Hi Cindi,

    Thanks so much for reaching out!

    I’m not seeing any licenses attached to your email address.  Do you have a license to one of our premium plugins?

    If not, please repost your issue over on our WordPress.org forum so that we can better assist you there.

    Let me know if you have any other questions!

     

    Thanks,

    Jaime

    in reply to: Community RSVP #1468557

    Hi Suzanne,

    Thanks for reaching out again here!

    With Community Tickets, users can submit events from the front end with the addition of an RSVP or ticket.

    Let me know if you need any further information on this topic!

     

    Thanks,

    Jaime

    in reply to: Template issue #1468555

    Hi Kerry,

    Thanks so much for reaching out!

    Just to clarify, are you saying that you had a logo within the Details panel on a Single Event page?

    Did you customize the Single Event template and add it in there?  If not, that is a way that you could do that, or a way to get it back there.  Our Themer’s Guide can help get you started there.

    Let me know if this helps!

     

    Thanks,

    Jaime

    Hi Rob,

    Thanks so much for reaching out!

    As a first troubleshooting step, can you update all of your Events Calendar related plugins and see if this issue still occurs?

    If it does, do you see the same issue if you switch to a default WordPress theme, like ‘Twentyseventeen’?

    Let me know!

     

    Thanks,

    Jaime

    in reply to: Different calendars per category #1468525

    Hi Tommy,

    Thanks so much for reaching out!

    I’m not seeing any license attached to your email address.  Do you have a license to one of our premium plugins?  If so, I’d be glad to assist you here.

    If not, please post your question on our WordPress.org forum so that we can assist you over there.

    Let me know if you have any other questions!

     

    Thanks,

    Jaime

    Hi Nathan,

    Thanks so much for reaching out!

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Let me know if anything else comes up in the meantime!

     

    Thanks,

    Jaime

    in reply to: Mini Calendar by Organizer #1468079

    Okay, no problem!

    Since you marked this thread as Resolved, I am going to close this thread.

    Have a great weekend!

    in reply to: Venue and Category Questions #1468078

    Hi Jon,

    Thanks so much for reaching out and for your interest in our products!

    Can a venue page show events within a location range not including their category?

    With Events Calendar PRO, you can create venue pages for your venues, regardless of category.  So you can display all of the events within a venue, even if those events have different categories.

    Here is more information on Venue pages:

    https://theeventscalendar.com/knowledgebase/venue-and-organizer-pages/

     

    Can a dining page show just events for that category?

    You can set up category pages so that a page just contains the events within that category.

    Here is more information on Event Categories:

    https://theeventscalendar.com/knowledgebase/event-categories/

    If I use a widget to show the next 3 events upcoming, and those 3 are all instances of the same recurring event, can it only show the closest of those 3 recurring events and chose the next 2 events outside of that recurring event to show for the other 2 events?

    Yes, there is a setting to only show the first instance of a recurring event, so this can be displayed via an Upcoming Events widget.

    Can I automatically have certain venues’ events be featured events? Or is there anyway to call out certain venues’ events as more important in an automatic way?

    There is not a way to automatically have certain venues be featured, but you can select events to be featured events.  By default, there isn’t a way to make some venues more important than others, but perhaps you can create that appearance with different CSS styles.

    Is there a page that would list out all the venues? If so, can this page be filtered?

    It may be possible to achieve this with some customizations, although it isn’t a part of our plugin out of the box.

    You can also vote on this idea in our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:

    https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/6987595-venue-map-all-venues

    If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

    https://theeventscalendar.com/knowledgebase/find-a-customizer/

    Let me know if you have any other questions!

     

    Thanks,

    Jaime

    Glad you were able to figure things out, you are welcome back in our support forums any time!

    Since you marked this thread as Resolved, I am going to close this thread.

    Have a great weekend!

    Hi Tommy,

    Great, thanks for sharing!  Let me know if you have any other questions on this topic!

     

    Thanks,

    Jaime

    in reply to: Ticket names not in spreadsheet export #1468059

    Glad we could help, you are welcome back in our support forums any time!

    Since you marked this thread as Resolved, I am going to close this thread.

    Have a great week!

    in reply to: Customise Tickets Email #1468056

    Hi Sharon,

    Yes, this will apply to your Event Tickets Plus-related email template as well.

    Let me know if you have any other questions on this topic!

     

    Thanks,

    Jaime

    in reply to: Duplicates #1468055

    Hi Suzanne,

    The Merge Duplicates button will merge duplicate Venues and Organizers, but not duplicate events.  If you are seeing duplicate events from Facebook, that may be a Event Aggregator-related topic, and we can troubleshoot that issue.

    If that is the case, can you provide me with the URL that you are trying to import, so that I can do some testing on my end?

    Also, can you enable and check the Event Log under Events < Help to see if you see anything unusual? Right under that is your Event Aggregator Status. Can you take a screenshot of what you see there?

    Let me know if you have any other questions in the meantime!

     

    Thanks,

    Jaime

    in reply to: Search Bar not working #1468049

    Hi Suzanne,

    I’m not quite sure where you would turn off the “Find Events” button.  It just seems to be missing from your calendar page, which is why you may be seeing this issue.  Without that button, there is nothing to trigger the page reload which will load the keyword search results.  Does that make sense?

    I see that you have removed the Location search from that bar.  Here is what it all looks like by default:

    If you would not like to revert to a default theme, you can try a third-party plugin, like Health Check to test for conflicts in the same way.

    Let me know how that goes!

     

    Thanks,

    Jaime

Viewing 15 posts - 2,431 through 2,445 (of 4,662 total)