Duplicates

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  • #1466953
    suzinoyes
    Participant

    I have a few duplicates I have tried to merge. Here is an example – https://homes4saleinvabeach.com/autism-events-virginia/2018-03-04/

    #1467528

    Hi Suzanne,

    Thanks so much for reaching out!

    I’m not quite sure I understand the issue that you are experiencing.  Are you trying to merge duplicate events?  If so, what method are you using to do this?

    Were these events imported or added from the WordPress admin?

    Let me know!

     

    Thanks,

    Jaime

    #1467584
    suzinoyes
    Participant

    I am using the merge duplicates button in settings. They are imported from different pages on FB.

    #1468055

    Hi Suzanne,

    The Merge Duplicates button will merge duplicate Venues and Organizers, but not duplicate events.  If you are seeing duplicate events from Facebook, that may be a Event Aggregator-related topic, and we can troubleshoot that issue.

    If that is the case, can you provide me with the URL that you are trying to import, so that I can do some testing on my end?

    Also, can you enable and check the Event Log under Events < Help to see if you see anything unusual? Right under that is your Event Aggregator Status. Can you take a screenshot of what you see there?

    Let me know if you have any other questions in the meantime!

     

    Thanks,

    Jaime

    #1487725
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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