Hunter

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Viewing 15 posts - 2,911 through 2,925 (of 4,025 total)
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  • Hunter
    Moderator

    Hi Megan,

    Welcome to our Pre-Sales Channel and thank you for the inquiry! What you’re looking to accomplish is definitely achievable with Events Calendar PRO and Event Tickets Plus. Our New User Primer: The Events Calendar & Events Calendar PRO does a great job explaining the capabilities of the calendar features and our New User Primer: Event Tickets & Event Tickets Plus for the RSVP/Ticketing features.

    We also offer a 30-day money back guarantee, so if for any reason you get into the project and realize our plugins just don’t meet your criteria, we’d be happy to reimburse your entire purchase 🙂

    I hope I’ve sufficiently answered your questions and please feel free to reply back with any additional questions or concerns you might have. Enjoy the rest of your week and thanks again for reaching out.

    Cheers!

    in reply to: Date Search not working in D #1133214
    Hunter
    Moderator

    Hey Beth,

    Welcome back!

    I tested the issue on my local environment but everything appeared to be working properly. Can you please confirm you’ve ran through the Testing for conflicts guide?

    Cheers!

    in reply to: Sub nav buttons not showing on smartphones #1133147
    Hunter
    Moderator

    Welcome back!

    I did a bit of investigating and it looks like you’ll need to alter/edit the following CSS:

    .tribe-events-sub-nav li a {
    background: #666;
    color: #fff;
    display: block;
    /* margin-bottom: -990px; */
    padding-bottom: 1000px;
    padding: 10px 20px;
    position: relative;
    white-space: normal;
    }

    Notice the ‘margin-bottom’ with -990px is commented out? It looks like this was the issue! Let me know if this helps. For more specific CSS responsiveness instructions, I’d recommend checking out this resource 🙂

    in reply to: Group discount tickets #1133134
    Hunter
    Moderator

    Hey Mike,

    Our UserVoice Feature Ideas is a great place to submit your feature requests. We are always pulling ideas from there to incorporate as new features 🙂

    I honestly don’t have any experience with discounting tickets as the plugins are still fairly new, so the best way to go about that is anyone’s guess. I imagine so long as you do a backup prior to testing the WooCommerce Bulk Discounts plugin, you should be able to test for compatibility and see if it offers the functionality you’re looking for.

    I do wish I had more knowledge for you on the matter and wish you the best of luck with the discounting of bulk ticket purchases. If you figure it out, feel free to reply with your methods so others can benefit from your troubleshooting.

    Thank you again and have a great rest of your week.
    Cheers!

    in reply to: minicalendar + organizers #1133131
    Hunter
    Moderator

    Thanks for the responses,

    My apologies if I’m misunderstanding, but so long as you have the Filter Bar plugin installed and activated, it should give you a set of options in Events > Settings > Filter Bar. The Filter Bar should also be visible on the front end when it’s activated. This is a great resource on setting up and using the plugin.

    Please let me know if I’m on the right track and take care.
    Cheers!

    in reply to: bug in the ticket area when click on edit the ticket #1133130
    Hunter
    Moderator

    Alexander,

    Just to confirm, the issue doesn’t occur when using the default WP theme, is this correct? If so, I’m not really sure as to why you’re running into these troubles. You may want to try contacting your theme author to see if they have any ideas on the matter. I wish I had a more ideal answer for you but unfortunately, these types of conflicts are outside what we’re able to cover here on the support forums.

    Thanks for the update,
    Cheers!

    in reply to: license key issues #1133124
    Hunter
    Moderator

    Hey Michelle,

    Sorry to ask again, but can you send over your System Information as a private reply? And can you verbally confirm you’ve tested with only the default theme and our plugins active to see if the issue still occurs?

    Cheers!

    in reply to: "Create Event Button" and adding Calendar to Menu #1132658
    Hunter
    Moderator

    Hey Julian,

    Glad to hear you’re almost finished up with your project! I’d be happy to help assist with your questions 🙂

    Forgive me if I’m a little confused, but I believe you’re wanting to add a link to your main events page on your site’s menu/navigation, correct? If so, you can visit your site’s Appearance > Menus section and add a ‘Custom Link’ to your main events page.

    To answer your second question, you could add a button image/code linking to your add event form under Events > Settings > Display > Advanced Template Setting or you could do a template override as outlined in our Themer’s Guide.

    To edit the add event form, you can make changes (again as outlined in the Themer’s Guide) to /the-events-calendar-community-events/src/views/community/edit-event.php.

    Let me know if my answers help out and have a great rest of your day.
    Cheers!

    in reply to: is there a way to a past event counter? #1132655
    Hunter
    Moderator

    Hey Mike,

    What you’ve described sounds like a great idea! We unfortunately won’t be able to provide anything at this time, but it’s something worth mentioning via our UserVoice Feature Ideas page. Another option would be to hire a customizer. We’ve got a great list of folks right here.

    I hope this answer helps and have a great week.
    Cheers!

    in reply to: Sub nav buttons not showing on smartphones #1132653
    Hunter
    Moderator

    Hi Nicolas,

    Welcome back! Does that behavior occur when reverting back to the default WP theme? I just tested on my local environment but was unable to replicate the behavior. You may need to add in some custom CSS to overwrite what your theme’s code is doing.

    If you need help with that, reply back and I’ll do my best. Thank you for reaching out and have a great rest of your day.

    Cheers!

    in reply to: Group discount tickets #1132649
    Hunter
    Moderator

    Hey mike,

    Thank you for choosing us for your calendar and ticketing needs! To answer your question, I’m not 100% certain if that plugin will work for what you’re looking to accomplish. Additionally, I haven’t seen any similar instances of users looking for similar functionality, so the only way to really know would be installing and activating the plugin and testing for yourself.

    Please note that any issues you do run into will have to be handled by you as we don’t support theme/plugin conflicts. I hope this helps answer your question and best of luck with the project!

    in reply to: Featured Venue Image Vs Image in Event #1132648
    Hunter
    Moderator

    Hey John,

    Welcome to the forums 🙂

    To answer your question, no, the event will not pull the attached venue’s featured image if the event does not have a featured image assigned to it.

    Let me know if this clears up any confusion and thanks for choosing PRO.
    Cheers!

    in reply to: minicalendar + organizers #1132645
    Hunter
    Moderator

    Hi and welcome back!

    Please check out this Knowledbebase article ‘Listing venues and organizers‘ and please let me know if it helps get started in the right direction! Take care and have a great day.

    Cheers!

    in reply to: Formatting issues #1132564
    Hunter
    Moderator

    Hey Adam,

    Thanks for reaching out. The changes you seek are a bit outside the scope we’re able to support, but it appears you’re using the Avada theme which I’m a bit familiar with so I’ll help where I can. You may need to contact the theme authors for advice on your first question.

    To fix issue #2, try adding this snippet to your Custom CSS tab in Avada theme’s options:

    #tribe-events-day .tribe-events-content {
    display: inline-block;
    float: right;
    padding: 0;
    width: 100%;
    }

    You can add/remove the social share box in your Avada theme options under Events Calendar > Events Single Posts.

    Thank you for understanding our limitations on support and have a good rest of your day.
    Cheers!

    in reply to: bug in the ticket area when click on edit the ticket #1132548
    Hunter
    Moderator

    Hello Alexander,

    Sorry to hear about the issue! Can you please confirm if it still occurs while testing with both the default WP theme and only our plugins active? I just tested to see if I was able to replicate the issue and was unable to do so.

    Reply back and we’ll go from there. Thank you for choosing PRO and have a great Monday.
    Cheers!

Viewing 15 posts - 2,911 through 2,925 (of 4,025 total)