bug in the ticket area when click on edit the ticket

[Sallé Alexander]

hello,

Since the update to the 4.2 and its the same with the 4.2.1, the link to edit the ticket after we created it doesn’t do nothing.
So to modify it, we have to delete it and create a new.

i deactivated all the other plugin to test and it’s the same bug.

do u have a solution ?

All the best

Alexander

[Hunter]

Hello Alexander,

Sorry to hear about the issue! Can you please confirm if it still occurs while testing with both the default WP theme and only our plugins active? I just tested to see if I was able to replicate the issue and was unable to do so.

Reply back and we’ll go from there. Thank you for choosing PRO and have a great Monday.
Cheers!

[Sallé Alexander]

hello,

i again test with twenty fhirteen theme with only the event calendar and event ticket plus,
it’s the same, nothing opening

best

alexander

[Sallé Alexander]

hello,

in fact, its ok with twenty theme, but it’s worked fined before update,
i really don’t know where the problem is.

Can u help me please ?

best

Alexander

[Hunter]

Alexander,

Just to confirm, the issue doesn’t occur when using the default WP theme, is this correct? If so, I’m not really sure as to why you’re running into these troubles. You may want to try contacting your theme author to see if they have any ideas on the matter. I wish I had a more ideal answer for you but unfortunately, these types of conflicts are outside what we’re able to cover here on the support forums.

Thanks for the update,
Cheers!

[Sallé Alexander]

hello,

it was my function.php which have a probleme.

best

Alexander

[Hunter]

Thank you for the update and I’m happy to hear you’ve resolved the conflict. I’ll close this thread out but feel free to create a new one if anything comes up. Take care.

Cheers!

[Author]

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